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Primary Purpose
This position is responsible for ensuring safety and security in the hostels and adhering to policies regarding hostel residency.
Principal Responsibilities.
- Responsible for enforcing policy regulations relating to visiting hours to ensure strict adherence to timekeeping.
- Responsible for safety and security in the hostels and protection of students by ensuring safety standards are upheld.
- Handle all emergency cases during service hours and report them to the housekeeping lead or security in charge, obtaining the help needed.
- Recommend changes in the hostel operating procedures and equipment to reflect better security or protective methods.
- Handle students’ issues when concerns are raised within the hostels.
- Report any unusual events or misconduct within the students or staff to the Housekeeping Lead for necessary measures.
- Patrol and ensure running water is turned off, misplaced, or property requiring maintenance and repairs is attended to.
- Ensures all security lights are in proper working condition and report on those that require repairs or replacement.
- Perform any other reasonable requests as assigned by the supervisor.
Qualifications
Education, knowledge and experience
- Diploma in institutional management/housekeeping or equivalent.
- At least 3 year of experience in the Hospitality industry.
- Knowledge of the operations of a university will be an added advantage.
Skills and Competencies
- Must have basic housekeeping skills.
- Knowledge of safety and sanitation regulations
- Knowledge of intermediate clerical, operational or customer service skills acquired through education, experience or on-the-job training.
- Excellent interpersonal and customer care skills.
- Good verbal and written communication skills.
- Must be result-oriented, self-driven, articulate, and proactive.
- Must have the ability to make quick and sound decisions.
- Accommodative and adaptive to new changes and regulations.
- Flexible and able to handle multiple concurrent tasks, work with speed and under pressure.
- Ability to work independently as well as part of a team.
- Ability to prioritize workload and work with minimal supervision
- Quick learner willing to go the extra mile
Additional Information
Your application should include a cover letter detailing why you are the best fit for this position and your CV with relevant skills and experience. The closing date will be Thursday, 20th March 2025.
