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Job Description
The primary purpose of this role is to ensure excellent food and beverage service delivery to customers in a clean and safe environment according to the food safety requirements in the kitchen in line with the strategic objectives of the culinary unit within the university.
Principle Responsibilities
- Take food and beverage orders from customers and ensure prompt service delivery per the customer’s specifications.
- Present a variety of menu options to customers.
- Take the lead on suggestive selling based on customer preferences.
- Assist guests in navigating through the menu comfortably.
- Present bills to the customers on time and accept payment.
- Clean, clear and organize table condiments.
- Attend to the tables and guarantee compliance with cleanliness standards.
- Check the quality of the final servings and resolve any issues accordingly.
- Attend shift briefings as necessary.
- Ensure necessary orders are given to the manager for ordering in good time.
- Maintain high standards of personal appearance.
- Perform any other reasonable requests as assigned by the supervisor.
Qualifications
Education, knowledge and experience
- Minimum KCSE D+ (plus)
- School Leaving Certificate
- Certificate in food and beverage production, hotel management or related course.
- At least 1 year of culinary and customer service experience.
- Competent knowledge of cookery and culinary art will be an added advantage.
Skills and Competencies
- Must have basic housekeeping skills.
- Basic knowledge of food safety.
- Ability to adhere to guest demands.
- Must have point-of-sale skills.
- Excellent interpersonal and custoner care skills.
- Good verbal and written communication skills.
- Show courtesy and restraint at all times to students
- Sound menu and product knowledge.
- Accommodative and adaptive to new changes and regulations.
- Be able to work with speed and under pressure.
- Flexible and able to handle multiple concurrent tasks.
- Able to work independently as well as part of a team.
- Ability to prioritize workload and work with minimal supervision.
- A quick learner who is willing to go the extra mile
Additional Information
Your application should include a cover letter detailing why you are the best fit for this position and your CV with relevant skills and experience. The closing date will be Thursday, 20th March 2025.
