Basic job summary:
This position will coordinate the Alumni Relations Office’s communication activities, both internal and external. The aim is to maintain a positive image of the University among alumni and ensure effective engagement through innovative content and designs tailored to alumni needs.
Duties & Responsibilities:
Alumni Communication and Content Development
● Collaborate with the Alumni Manager in building global alumni relationships by creating content for newsletters, the website, and other communication channels to share updates and strengthen engagement.
● Develop engaging and relevant alumni content – including spotlights, feature stories, videos, and more – in collaboration with the University Communication Office while ensuring consistent branding, tone, and alignment with the University’s brand guidelines.
● Monitor the accuracy and consistency of alumni-focused messaging across all platforms and analyze metrics to refine communication strategies.
Social Media and Digital Engagement
● Design innovative marketing materials and social media templates to enhance alumni engagement and showcase the alumni community.
● Manage alumni email and social media platforms, ensuring they feature up-to-date content, addressing feedback, and implementing strategies to grow the alumni network.
● Ensure constant monitoring mechanism for any emerging crisis and/or feedback on Alumni channels for timeliness in responding should it be required
