- Nairobi, Kenya
- Full-time
- Opportunity Type: Current Opening
Company Description
Amref International University focuses on training, research and extension in health sciences, emphasizing promotive, preventive, rehabilitative and palliative health. AmIU is founded on the experience and intellect of Amref Health Africa, which is reputed for its over 60 years of quality and innovative public and community health interventions, training, and education. It is committed to progressively developing innovative programmes catering to the present and future African and global health needs. The University offers postgraduate, undergraduate, higher diploma, diploma· and certificate programmes and Continuing Professional Development (CPD) courses that prepare human resources for health to serve throughout the health system. AmIU will become the Pan African University in Primary Health care and seeks to train transformational leaders who will Inspire Lasting Change. For more on Amref International University, please visit https://amref.ac.ke
Job Description
The primary purpose of this role is to ensure excellent food and beverage service delivery to customers in a clean and safe environment according to the food safety requirements in the kitchen in line with the strategic objectives of the culinary unit within the university.
Principle Responsibilities
- Take food and beverage orders from customers and ensure prompt service delivery per the customer’s specifications.
- Present a variety of menu options to customers.
- Take the lead on suggestive selling based on customer preferences.
- Assist guests in navigating through the menu comfortably.
- Present bills to the customers on time and accept payment.
- Clean, clear and organize table condiments.
- Attend to the tables and guarantee compliance with cleanliness standards.
- Check the quality of the final servings and resolve any issues accordingly.
- Attend shift briefings as necessary.
- Ensure necessary orders are given to the manager for ordering in good time.
- Maintain high standards of personal appearance.
- Perform any other reasonable requests as assigned by the supervisor.
Qualifications
Education, knowledge and experience
- Minimum KCSE D+ (plus)
- School Leaving Certificate
- Certificate in food and beverage production, hotel management or related course.
- At least 1 year of culinary and customer service experience.
- Competent knowledge of cookery and culinary art will be an added advantage.
Skills and Competencies
- Must have basic housekeeping skills.
- Basic knowledge of food safety.
- Ability to adhere to guest demands.
- Must have point-of-sale skills.
- Excellent interpersonal and custoner care skills.
- Good verbal and written communication skills.
- Show courtesy and restraint at all times to students
- Sound menu and product knowledge.
- Accommodative and adaptive to new changes and regulations.
- Be able to work with speed and under pressure.
- Flexible and able to handle multiple concurrent tasks.
- Able to work independently as well as part of a team.
- Ability to prioritize workload and work with minimal supervision.
- A quick learner who is willing to go the extra mile
Additional Information
Your application should include a cover letter detailing why you are the best fit for this position and your CV with relevant skills and experience. The closing date will be Thursday, 20th March 2025.
All Amref International University open vacancies are published on our website under the Vacancies page and on our official social media pages. Kindly note that official emails from AmIU will arrive from an @amref.ac.ke or @amref.org address.
Amref International University is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff to share this commitment. Amref International University is dedicated to diversity and is an equal-opportunity employer with a non-smoking environment policy