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The Relationship Officer Credit’s duties and responsibilities revolves around the credit cycle in the branch i.e. loan appraisal, approval, disbursement and loan recovery.
Key Responsibilities:
- Driving loan book growth by bringing in new customers and ensuring that loans are paid on time.
- Promote SACCO’s credit products and services to existing and potential members.
- Appraising loans and verifying that a member qualifies for the loan they have applied for, in compliance with KYC, AML and POCAMLA guidelines and also the credit policy.
- Conducting pre-disbursement and post disbursement site visits for clients wishing to take loans or have already acquired loans with us.
- Follow up on overdue loans and implement recovery processes when necessary.
- Monitor the loan repayment process to ensure timely payments and minimize defaults.
- Follow up on loan repayments made through Pay Bill and Bank remittance/external checkoff and all
salary loans from current accounts.
