Exciting Career Opportunities at Britam
Britam is a leading diversified financial services group, offering a wide range of services in insurance, asset management, and property. With a strong presence in Kenya, we are committed to providing innovative solutions that cater to the evolving needs of our clients.
We are looking for dynamic and self-driven individuals to join our team in the following positions:
1. Contact Centre Assistant (Britam Microinsurance)
Location: Nairobi, Kenya
Posting Date: 11th March 2025
Job Description:
The Contact Centre Assistant will be responsible for handling customer interactions and ensuring excellent service delivery.
Key Responsibilities:
- Manage inbound and outbound customer calls professionally.
- Address customer queries, complaints, and requests efficiently.
- Provide information about Britam Microinsurance products and services.
- Record and track customer interactions in the system.
- Escalate complex issues to the appropriate teams for resolution.
- Maintain a high level of customer satisfaction.
2. Corporate Health Sales Executive
Location: Nairobi, Kenya
Posting Date: 6th March 2025
Job Description:
The Corporate Health Sales Executive will drive the sales of corporate health insurance products and expand the company’s market share.
Key Responsibilities:
- Identify and pursue new business opportunities in the corporate sector.
- Develop and maintain strong relationships with corporate clients.
- Present and sell Britam’s corporate health insurance products to potential customers.
- Achieve sales targets and objectives as set by the company.
- Conduct market research to identify trends and competitive offerings.
- Provide after-sales support to corporate clients and ensure client satisfaction.
3. System Developer
Location: Nairobi, Kenya
Posting Date: 5th March 2025
Job Description:
The System Developer will be responsible for designing, developing, and maintaining IT systems that support business operations.
Key Responsibilities:
- Develop, test, and implement new software applications.
- Maintain and upgrade existing IT systems.
- Collaborate with other departments to understand system requirements.
- Ensure the security and efficiency of IT systems.
- Troubleshoot and resolve system issues.
- Document system development processes and technical specifications.
4. Systems Support Analyst
Location: Nairobi, Kenya
Posting Date: 4th March 2025
Job Description:
The Systems Support Analyst will provide technical support for IT systems and ensure seamless system operations.
Key Responsibilities:
- Monitor and maintain IT systems and infrastructure.
- Provide technical support to users and resolve system-related issues.
- Collaborate with system developers to improve IT systems.
- Implement system upgrades and updates.
- Ensure data security and system integrity.
- Maintain system documentation and user manuals.
