Avenue Healthcare Hiring: Exciting Job Opportunities
Avenue Healthcare, a leading healthcare provider in Kenya, is seeking highly motivated and professional individuals to join our dynamic team. We are committed to providing exceptional healthcare services, and we believe that our employees are at the heart of our success. If you are passionate about making a difference in the healthcare industry, we invite you to apply for the following positions:
ERF0137 | Customer Service Assistant – Thika Hospital (Permanent)
Department: Client Services
Application Deadline: March 17, 2025
Job Description:
The Customer Service Assistant will be responsible for ensuring efficient service delivery by attending to clients, managing inquiries, and facilitating smooth operations within the hospital.
Key Responsibilities:
- Handle patient inquiries, provide information about hospital services, and guide visitors accordingly.
- Ensure a welcoming and professional front desk experience.
- Coordinate with different departments to ensure seamless service provision.
- Maintain accurate records of client interactions and complaints for follow-up and resolution.
- Assist in billing, invoicing, and insurance verification.
- Ensure timely registration and admission of patients.
- Maintain confidentiality of patient information.
- Support customer feedback initiatives and ensure prompt resolution of complaints.
ERF0140 | Customer Service Assistant – Junction (Permanent)
Department: Client Services
Application Deadline: March 17, 2025
Job Description:
The Customer Service Assistant will play a key role in handling client interactions, offering assistance, and ensuring customer satisfaction at the Junction branch.
Key Responsibilities:
- Provide front-desk support and guide clients to appropriate departments.
- Respond to customer inquiries and concerns professionally.
- Ensure accurate record-keeping of customer interactions and service requests.
- Coordinate with other staff to facilitate efficient service delivery.
- Handle patient admissions and discharges smoothly.
- Maintain strict confidentiality regarding patient records and medical history.
ERF0142 | Admissions and Discharge Coordinator – Garden City (Permanent)
Department: Client Services
Application Deadline: March 17, 2025
Job Description:
The Admissions and Discharge Coordinator will oversee patient admission and discharge processes to ensure efficiency, accuracy, and adherence to hospital policies.
Key Responsibilities:
- Facilitate the smooth admission of patients, ensuring that all necessary documentation is completed.
- Coordinate with medical and finance teams to ensure a seamless discharge process.
- Maintain accurate patient admission and discharge records.
- Address patient concerns related to the admission and discharge process.
- Collaborate with insurance providers to verify patient coverage before admission.
- Ensure compliance with hospital policies and regulatory standards.
ERF0136 | Cook – Thika Hospital (Permanent)
Department: Hospitality, Leisure & Hotels
Application Deadline: March 17, 2025
Job Description:
The Cook will be responsible for preparing nutritious and hygienic meals for patients, staff, and visitors at Thika Hospital.
Key Responsibilities:
- Prepare and cook meals according to hospital dietary guidelines.
- Maintain high hygiene standards in the kitchen and ensure compliance with food safety regulations.
- Plan meal schedules and ensure timely preparation and delivery of food.
- Monitor stock levels and coordinate with procurement for timely replenishment.
- Ensure that all kitchen equipment is properly maintained and in good working condition.
- Work with nutritionists and dietitians to cater to special dietary needs of patients.
ERF0138 | Receptionist – Junction (Permanent)
Department: Client Services
Application Deadline: March 15, 2025
Job Description:
The Receptionist will be responsible for managing the front desk, handling customer interactions, and ensuring smooth administrative operations.
Key Responsibilities:
- Greet and direct visitors, patients, and clients in a courteous manner.
- Handle telephone calls and respond to inquiries professionally.
- Maintain appointment schedules and patient records.
- Assist with administrative duties such as filing, invoicing, and record-keeping.
- Ensure a clean and organized reception area.
- Collaborate with other departments to facilitate effective service delivery.
ERF0139 | Accounts Assistant – Garden City, Junction (Permanent)
Department: Finance & Accounts
Application Deadline: March 17, 2025
Job Description:
The Accounts Assistant will support the finance department by handling financial transactions, bookkeeping, and maintaining accurate financial records.
Key Responsibilities:
- Process invoices, payments, and financial transactions.
- Maintain accurate financial records and reconcile accounts.
- Assist in preparing financial reports and statements.
- Support audit processes by ensuring all financial documentation is in order.
- Handle bank reconciliations and account analysis.
- Collaborate with other departments on financial matters.
- Ensure compliance with financial policies and procedures.
ERF0141 | Relationship Executive – Kisumu, Nanyuki (Permanent)
Department: Marketing & Communication
Application Deadline: March 17, 2025
Job Description:
The Relationship Executive will be responsible for building and maintaining strong relationships with clients, stakeholders, and partners to drive business growth.
Key Responsibilities:
- Develop and implement relationship management strategies to enhance customer satisfaction.
- Identify new business opportunities and market healthcare services effectively.
- Build strong relationships with corporate clients and key stakeholders.
- Conduct market research to understand customer needs and industry trends.
- Organize and participate in promotional events and campaigns.
- Work closely with the marketing team to develop strategic partnerships.
- Prepare and present reports on relationship management activities.
Application Method: Apply via the link below
Click here to Apply
Avenue Healthcare is an equal opportunity employer and is committed to diversity and inclusion. We encourage all qualified candidates to apply and become part of our dynamic team.
For more details about each position and to apply, please use the provided email addresses or application links where applicable.
