Avenue Healthcare Hiring Accounts Assistant

by Adonai
Accounts Assistant
  •  Garden City, Junction
  •  Permanent
  •  17, Mar 2025
  •  Finance & Accounts

Purpose Statement

Our purpose is to enable and maintain health.

Mission

To provide high quality care that exceeds our clients’ expectations.

Job Description

About Avenue Healthcare

Avenue Healthcare is one of the leading private healthcare groups in East Africa running 3 Hospitals, and 19 Medical Centers across Kenya, and a Homecare business. With over 25 years in the healthcare industry, Avenue Healthcare runs 300 hospital beds with over 1,000 staff members, and more than 400 specialists and serves over 400,000 patients annually, offering primary, secondary, and tertiary healthcare services.

Job Objective/Purpose

To ensure that all services rendered are billed appropriately per patient episode and that all requisite documentation is collated with invoices and claims forms before being processed for onward transmission to insurance companies.

Key Responsibilities

1. To ensure that all services rendered are billed appropriately per patient per episode

2. Ensure all smart cards are run and invoices are signed by clients

3. Ensure bills are as per the set limits by the insurance and if they surpass, seek approval

4. Seek pre-authorizations from various insurances

5. Ensure patients are billed under correct insurance schemes

6. Ensure all claims forms are collected from various department, sick sheets and relevant invoices are attached, and they are complete (diagnosis, doctor’s and patient signature, stamped).

7. Prepare and dispatch insurance and direct credit invoices to the accounts receivable team within the stipulated deadlines

8. Ensure all OP bills are finalized in the hospital information system

9. Filling of supporting documents

10. Maintain client/patient privacy and confidentiality at all times.

12.  Client satisfaction – ensure client satisfaction through quality of service, communication, feedback and escalation of any unresolved issues to your respective line manager.

13.  Ensure accurate billing.

14. Timely finalization and dispatch of invoices.

15.  Proper documentation and records maintenance.

Person Specification

  1. Bachelors Degree in Commerce with CPA II.
  2. Minimum 2 years experience.
  3. Strong interpersonal and communication skills
  4. Attention to detail
  5. Customer focus.

Only shortlisted candidates will be contacted. Avenue Healthcare is an Equal Opportunity Employer.

Apply

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