Nairobi, Kenya
IOM’s Regional Office for the East, Horn and Southern Africa oversees, plans, coordinates and supports IOM activities within the region. Through a team of specialists, the Regional office is responsible for project review and endorsement and provides technical support to Country Offices in the region which include Angola, Botswana, Burundi, Comoros, Democratic Republic of Congo, Djibouti, Eritrea, Eswatini, Ethiopia, Kenya, Lesotho, Madagascar, Malawi, Mozambique, Namibia, Republic of Mauritius (also covering Seychelles), Rwanda, Somalia, South Africa, South Sudan, Tanzania, Uganda, Zambia and Zimbabwe particularly in the area of project development, project implementation, monitoring and evaluation, resource mobilization, resource management, liaison coordination with regional and sub-regional governments, United Nations agencies and other key partners.
Building on the work of several missions in the region, the Regional Office in Nairobi is taking a lead role in the creation of an interoperable data ecosystem which will support the safe, secure, and effective use of beneficiaries’ personal data to ensure efficiency, effectiveness and accountability during a humanitarian response. A key part of this process is the development and roll out of IOM’s BRaVe registration system.
Under the overall supervision of the Programme Officer (IDP Registration) and the direct supervision of the Information Management Officer (BRaVe System Development), the incumbent will develop various modules of the BRaVe system to manage the end-to-end operation of the safe, secure, and responsible registration processes for humanitarian response
Responsibilities
In particular he/she will:
- Support the requirements gathering, analysis, design, development, testing, training, evaluation of user satisfaction and rollout BRaVe System.
- Support the development of BRaVe modules and implement the quality assurance measures to achieve the expected outputs.
- Support the deployment of the BRaVe system and its testing, including troubleshooting issues and releasing software updates in coordination with the teams;
- Facilitate the implementation of IOM policies and standards in particular data protection policy, ICT policy and standards and good practices at all stages of systems development.
- Support the documentation, development and delivery of user manuals and training programmes for the developed databases and systems under the purview of the Information Management portfolio.
- Support the required performance of the developed databases and systems to prevent and minimize downtime or service interruptions, plan for systems (Software/Hardware) upgrades when necessary and assist the daily monitoring and adequate completion of databases and systems backups.
- Support in the design and delivery of capacity building initiatives under the purview of the Information Management portfolio.
- Contribute to produce regular progress reports on the key performance indicators
- Conduct data validation and cross checking to ensure proper and reliable data migration from within existing databases;
- Assist in the training and skills development support for BRaVe users and admins;
- Identify and troubleshoot bottlenecks in the process;
- Undertake duty travel when necessary;
- Any other duties that might be assigned
Qualifications
Education
- Bachelor’s degree in Computer Science or a related field from an accredited academic institution with at least 3 years of work experience; or,
- High school diploma with at least five years of work experience in relevant fields
Accredited Universities are those listed in the UNESCO World Higher Education Database.
Experience
- Experience in managing data collection, entry and maintenance as well as in managing or developing databases is essential.
- Experience working on the development of case management systems is desirable
Skills
- Technical capacity in systems analysis, development and programming using Microsoft .NET/C#, ASP.NET and/or ASP.NET MVC, coupled with JavaScript, HTML and jQuery.
- Technical capacity with SQL, Microsoft SQL Server, designing and maintaining relational databases is required.
- Ability to meet deadlines and work under pressure;
- Ability to work effectively and harmoniously with colleagues from varied cultures and professional backgrounds
Languages
For all applicants, fluency in English is required (oral and written).
IOM’s official languages are English, French and Spanish.
Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.
Required Competencies
IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.
Values – all IOM staff members must abide by and demonstrate these three values:
- Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
- Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
- Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
- Courage: Demonstrates willingness to take a stand on issues of importance.
- Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.
Core Competencies – behavioural indicators (Level 1)
- Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
- Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
- Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
- Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
- Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.
Managerial Competencies – behavioural indicators (Level 1) (applicable only if position is with direct reports)
- Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
- Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
- Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
- Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
- Humility: Leads with humility and shows openness to acknowledging own shortcomings.
Notes
- Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
- This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.
- This post is subject to local recruitment. Only those holding a valid residence and work permit for the country where this position is based will be eligible for consideration.
- Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency, visa, and authorizations by the concerned Government, where applicable.
- IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.
- IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
- IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application.
Job Info
- Job Identification 13934
- Posting Date 03/17/2025, 11:35 AM
- Locations Nairobi, KE
- Apply Before 03/31/2025, 04:30 PM
- Job Schedule Full time
- Job Shift Day
- Contract Type Special Short Term Graded (Up to 9 months)
- Initial Contract Duration 6 months
- Vacancy Type Special Vacancy Notice
- Recruiting Type General Service
- Grade G-5
