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PURPOSE:
Responsible for supporting the daily operations of CIC pharmacy, ensuring smooth workflow, and delivering high-quality pharmaceutical care.
PRIMARY RESPONSIBILITIES:
Medication Dispensing & Preparation
- Accurately interpret and dispense prescription medications in compliance with legal and ethical guidelines.
- Identify and address potential drug interactions, contraindications, and adverse effects.
- Prepare and compound pharmaceutical products as per prescriptions.
Inventory Management:
- Monitoring and managing pharmaceutical inventory to prevent shortages and overstocking.
- Ensure proper storage conditions for medications, adhering to safety and quality assurance standards.
- Assist in the procurement and restocking of pharmaceutical supplies.
Patient Counseling:
- Provide clear and comprehensive medication counselling, including proper usage, potential side effects, and drug interactions.
- Educate patients on over-the-counter medications, supplements, and general health concerns.
- Promote adherence to prescribed medication regimens for better therapeutic outcomes.
- Offering advice on over-the-counter products, supplements, and health- related concerns.
Health and Wellness Promotion:
- Coordination and management of wellness initiatives such as CIC Dawa Mlangoni and the CDM program through timely drug delivery.
Collaboration with Healthcare Professionals:
- Collaborating with service providers to optimize patient
- Communicating effectively with prescribers to clarify and discuss medication-related issues.
- Review and provide technical support on pharmacy prescriptions and such claims
Customer Service:
- Ensuring a positive and welcoming environment for
- Addressing customer inquiries and concerns with professionalism and
- Resolving issues related to medication availability, insurance, and prescription refills.
Compliance and Recordkeeping:
- Ensuring compliance with all pharmacy laws, regulations, and
- Maintaining accurate and up-to-date patient records and prescription
- Participating in quality assurance and continuous improvement
Continuing Education:
- Staying informed about new drugs, treatments, and healthcare
- Committed to Continuous Professional Development.
- Participating in continuing education programs to maintain and enhance professional competence.
