KCB Group is a leading financial services provider committed to driving growth and innovation across East Africa. We are seeking passionate, dynamic, and qualified professionals to join our team and help us shape the future of banking and financial services. This recruitment drive features a wide array of job opportunities across multiple departments. Each role is designed to empower professionals to contribute meaningfully while advancing their careers in a high-performing environment.
If you’re ready to be part of a purpose-driven institution that values innovation, collaboration, and excellence, explore the following positions and submit your application before the stated deadline.
1. Brand Manager
Job Ref: 3871
Reporting to: Senior Brand Manager
Location: Nairobi
Job Description:
The Brand Manager will support the development and execution of brand strategies for Digital Financial Services. This role requires a deep understanding of market trends and customer behavior to craft effective brand campaigns. The Brand Manager will:
- Translate insights into marketing strategies that align with business goals.
- Develop and manage brand plans to ensure consistency and relevance.
- Work cross-functionally with other departments to ensure brand alignment across all touchpoints.
- Execute integrated marketing campaigns that build brand equity and customer engagement.
- Monitor and analyze campaign performance to inform future strategies.
2. Medical Claims Analyst
Job Ref: 3651
Reporting to: Health Care Administrator – Bancassurance
Location: Nairobi
Job Description:
The Medical Claims Analyst will manage provider engagement and claims processing to ensure quality healthcare delivery. Responsibilities include:
- Liaising with medical providers to ensure compliance and quality care.
- Reviewing and processing claims in line with internal medical claims procedures.
- Ensuring timely settlement of claims and investigating any inconsistencies.
- Maintaining accurate claim records and preparing periodic reports.
- Supporting the development of controls to minimize fraudulent claims.
3. Senior Product Manager – Trade Finance
Job Ref: 3888
Reporting to: Head of Trade Finance
Location: Nairobi
Job Description:
This position is charged with the strategic formulation and execution of Trade Finance products and services. Responsibilities include:
- Designing and enhancing trade finance solutions tailored to client needs.
- Leading product development initiatives and managing the product lifecycle.
- Collaborating with internal stakeholders to deliver value-added trade solutions.
- Monitoring market trends to inform product innovation and competitiveness.
- Ensuring compliance with internal controls, risk management, and regulatory standards.
4. Manager, Application Support
Job Ref: 3874
Location: Nairobi
Job Description:
The Manager, Application Support ensures seamless operation of systems and supports reporting frameworks across the Group. Key duties include:
- Ensuring 24/7 system availability across all platforms.
- Collaborating with IT teams to troubleshoot and resolve application issues.
- Implementing best practices in ETL, reporting, automation, and documentation.
- Supporting internal customers with reporting and analysis tools.
- Participating in change management and release planning processes.
5. Application Security Specialist
Job Ref: 3891
Location: Nairobi
Job Description:
This role ensures that applications are secure throughout their lifecycle. Core responsibilities include:
- Conducting security assessments before deployment of new applications.
- Reviewing system changes to ensure compliance with cybersecurity standards.
- Embedding security requirements within the secure SDLC processes.
- Promoting secure coding practices among development teams.
- Managing configurations and continuous application security monitoring.
6. Cybersecurity Analyst
Job Ref: 3769
Location: Nairobi
Job Description:
The Cybersecurity Analyst evaluates the effectiveness of security controls, focusing on compliance and risk mitigation. Responsibilities include:
- Identifying vulnerabilities and recommending mitigation strategies.
- Ensuring proper access controls and data protection measures are in place.
- Supporting the implementation of cybersecurity policies and frameworks.
- Providing assurance to management regarding cyber risk exposure.
- Working alongside cybersecurity specialists to strengthen the security posture.
7. Manager Card Systems
Job Ref: 3850
Location: Nairobi
Job Description:
This role oversees POS operations and provides technical support for eCommerce systems. The responsibilities include:
- Conducting testing for POS hardware and software applications.
- Offering end-to-end support for eCommerce platforms.
- Enhancing customer experience through seamless digital payment integration.
- Collaborating with vendors and other stakeholders to improve service delivery.
- Maintaining system reliability and minimizing downtime.
8. Senior Manager, Operations Audit
Job Ref: 3884
Reporting to: Head, Operations Audit
Location: Nairobi
Job Description:
This role contributes to the execution of the operations audit plan and delivers assurance to senior management. Key tasks include:
- Evaluating internal controls and compliance with operational policies.
- Assessing the effectiveness of governance processes across business units.
- Recommending improvements to strengthen risk management.
- Participating in audit planning, fieldwork, and reporting.
- Liaising with management to ensure timely implementation of audit recommendations.
9. Manager, Audit – Credit, Treasury & Legal Audit
Job Ref: 3869
Reporting to: Audit Manager
Location: Nairobi
Job Description:
The role involves providing independent and objective assurance over credit, treasury, and legal operations. Duties include:
- Conducting risk assessments and identifying control weaknesses.
- Performing audits in line with professional standards and internal guidelines.
- Presenting audit findings and recommending actionable improvements.
- Supporting the audit team with technical expertise in credit and treasury functions.
- Following up on implementation of agreed corrective actions.
10. Applications Support Engineer
Job Ref: 3877
Location: Nairobi
Job Description:
The engineer ensures the operational integrity and availability of software systems. Responsibilities include:
- Providing technical support for enterprise applications.
- Monitoring system performance and troubleshooting errors.
- Ensuring smooth operation of systems across multiple business units.
- Maintaining documentation for issue resolution and application updates.
- Participating in deployment of application upgrades and patches.
11. Category Sourcing Specialist
Job Ref: 3885
Location: Nairobi
Job Description:
The Category Sourcing Specialist manages the procurement lifecycle to ensure cost-effective and quality supply of goods and services. Key duties include:
- Evaluating vendors and ensuring compliance with procurement policies.
- Managing RFIs, RFQs, and RFPs from initiation to award.
- Raising and managing purchase orders and tracking deliveries.
- Supporting contract negotiation and supplier performance evaluations.
- Collaborating with internal stakeholders to understand sourcing needs.
How to Apply
Interested and qualified candidates are encouraged to apply for the listed positions by visiting the official KCB careers portal.
Deadline for all applications: 28th March 2025
To view more details on job responsibilities and requirements, please refer to the attached PDF (if provided).
Apply Now
Join KCB Group and be part of a future-driven, inclusive, and rewarding career journey.
