M-Pesa Africa continues to pave the way as a continental leader in digital financial services, redefining how millions of people and businesses manage, transfer, and interact with money. As Africa’s largest FinTech, our solutions span across various sectors including Financial Services, Enterprise, Merchant, and Retail. With more than 60 million customers and 5 million businesses across key African markets, we are rapidly becoming the preferred digital payment method in our regions of operation.
We are currently expanding our team and seeking passionate, driven, and strategic minds to help us scale even greater heights. If you are excited about driving privacy and data protection initiatives that support innovation and compliance in equal measure, this could be the opportunity for you.
We are hiring for the following position:
Position: Senior Officer, Data Protection
Location: Nairobi, Kenya
Job Category: Governance, Audit & Risk Management
Job Type: Full-time
Job ID: 664
Application Deadline: 28th March 2025, 14:05
Posting Date: 21st March 2025, 14:05
About the Role
The Senior Officer, Data Protection plays a central role in driving M-Pesa Africa’s data privacy and compliance agenda. You will be responsible for executing compliance programmes, embedding privacy principles into product development, coordinating data protection reviews, and fostering a strong internal culture of compliance. Reporting to the Manager, Risk & Compliance, this role demands a proactive, analytical, and collaborative approach to managing data governance and privacy risks.
Key Responsibilities
- Review and Advise:
Offer guidance on data governance practices, evaluate processing activities, and provide actionable input on potential data breaches across M-Pesa Africa operations. - Monitor Compliance:
Ensure adherence to local and international data protection laws and regulations across all markets where M-Pesa Africa operates. - Policy Implementation:
Support the development and enforcement of data protection policies and procedures to uphold compliance across the organization. - Awareness and Training:
Conduct organization-wide awareness sessions and training programs aimed at building a culture of data protection among internal stakeholders. - Data Processing Records:
Identify, assess, and maintain an updated inventory of M-Pesa Africa’s data processing operations. - Risk & Compliance Assessments:
Carry out Data Protection Impact Assessments (DPIAs) and provide risk-based recommendations on privacy matters. - Data Management Oversight:
Supervise internal procedures for managing data and ensuring privacy compliance across departments and systems. - Privacy by Design:
Advocate and implement privacy-by-design and privacy-by-default approaches in new product and system development. - Agile Integration:
Work closely with product teams to integrate privacy controls into the SAFE Agile implementation framework. - Training Coordination:
Oversee internal compliance training programs and collaborate with the Group Privacy Team on joint initiatives. - Monitoring and Reporting:
Lead regular monitoring activities and provide quarterly reports on the state of the privacy program and regulatory compliance. - Stakeholder Collaboration:
Support the activities of Data Protection and Compliance Champions, ensuring they are fully equipped to reinforce data protection practices across departments. - Behavioural Change:
Champion a culture of ethical compliance by influencing behaviors and decisions throughout the organization.
About M-Pesa Africa
M-Pesa Africa is at the forefront of digital innovation in financial services across the continent. Headquartered in both Kenya and South Africa, we operate in several countries including:
- Kenya
- Tanzania
- Democratic Republic of Congo
- Lesotho
- Ghana
- Egypt
- Ethiopia
- Mozambique
We are committed to delivering seamless, secure, and inclusive payment and financial services to millions of individuals and businesses. Through our operations, we’re reshaping the digital economy of Africa and creating new pathways to financial empowerment.
M-Pesa Africa is a subsidiary of Safaricom PLC, East Africa’s leading telecommunications company, which itself has a proud legacy of transforming lives through technology. Founded in 1997, Safaricom now connects over 42 million customers and supports over one million jobs directly and indirectly.
Through our hallmark innovation, M-PESA (launched in 2007), we revolutionized mobile money, becoming a key player in Africa’s financial inclusion journey. Safaricom’s total economic impact was estimated at KES 362 billion ($3.2 billion) in the year ending March 2021.
Why Join Us?
Working at M-Pesa Africa is more than just a job — it’s an opportunity to become a superhero in FinTech. Here’s what we offer:
- Impact: Play a key role in shaping data protection strategy for the largest FinTech in Africa.
- Innovation Culture: Thrive in a safe, agile, and forward-thinking environment that encourages experimentation and collaboration.
- Growth Opportunities: Accelerate your career alongside experienced mentors and supportive leadership.
- Cross-Market Exposure: Gain invaluable experience working across multiple African markets with diverse regulatory frameworks.
How to Apply
If you are passionate about data privacy and excited to contribute to Africa’s digital financial transformation, we’d love to hear from you.
Apply Now
Deadline: 28th March 2025, 14:05
For more details, refer to the attached PDF if provided.
Make your mark where it matters most. Join M-Pesa Africa and help shape the future of digital finance across the continent.
