KCB Group Job Opportunities – March 2025 Recruitment
KCB Group, a leading financial services provider in the region, is currently seeking talented, dynamic, and passionate individuals to join its workforce across multiple departments. As part of its continued growth and strategic transformation agenda, the Group is offering a wide range of career opportunities that will empower individuals to contribute meaningfully to its operations while advancing their professional growth.
The available vacancies span across technology, audit, security, finance, brand management, and more, offering an exciting platform for individuals ready to make a significant impact within a highly reputable institution. The deadline for all applications is March 28, 2025, except for select positions which close on April 4, 2025.
Below are the open positions, including detailed job descriptions for each.
1. Brand Manager
Reporting to the Senior Brand Manager
The Brand Manager will be responsible for supporting the development and execution of brand plans for Digital Financial Services. This includes leveraging market insights and customer intelligence to create impactful brand strategies. The role entails developing cohesive marketing campaigns that align with the bank’s business objectives and ensure brand consistency across all communication channels.
Key Responsibilities:
- Conduct market and customer research to inform brand strategies.
- Collaborate with cross-functional teams to ensure alignment of marketing initiatives.
- Execute integrated marketing campaigns to increase brand awareness and customer engagement.
- Monitor performance metrics and ROI of brand activities.
- Ensure alignment of brand messaging and identity across all platforms.
2. Medical Claims Analyst
Reporting to the Healthcare Administrator – Bancassurance
This position involves daily engagement with medical service providers to ensure high-quality healthcare services for members of medical schemes. The role also encompasses the efficient processing of claims in compliance with the company’s medical claims procedures and standards.
Key Responsibilities:
- Liaise with medical providers for verification and clarification of claims.
- Assess submitted claims against the medical policy cover and contract.
- Ensure claims are processed within set timelines.
- Maintain accurate claims records and documentation.
- Investigate claims discrepancies and recommend resolutions.
3. Senior Product Manager – Trade Finance
Reporting to the Head of Trade Finance
This role is tasked with the strategic formulation and execution of Trade Finance products and services for the KCB Group. The successful candidate will ensure product offerings comply with internal operational controls and regulatory standards.
Key Responsibilities:
- Design and implement Trade Finance products aligned with market needs.
- Lead cross-functional teams in rolling out new trade finance services.
- Monitor and enhance product performance through innovation and client feedback.
- Ensure products comply with legal and internal regulatory frameworks.
- Develop pricing strategies and growth plans for product expansion.
4. Manager, Application Support
This position ensures continuous availability of business-critical systems by coordinating with other technology teams. The role focuses on systems monitoring, performance analysis, issue resolution, and maintenance of application support documentation.
Key Responsibilities:
- Provide 24/7 application support across the Group.
- Collaborate on system upgrades, patching, and releases.
- Maintain application support documentation and disaster recovery procedures.
- Analyze incidents and perform root cause analysis.
- Support business intelligence reporting tools and data integrity frameworks.
5. Application Security Specialist
The Application Security Specialist will handle security assurance for applications prior to production release and periodically review security post-deployment. The role ensures secure system design and software development practices across the system lifecycle.
Key Responsibilities:
- Conduct security reviews for new applications and updates.
- Embed security controls in the software development life cycle (SDLC).
- Guide development teams on secure coding standards.
- Ensure secure configuration management and compliance.
- Support vulnerability assessment and penetration testing activities.
6. Cybersecurity Analyst
The Cybersecurity Analyst is responsible for evaluating cybersecurity controls, identifying system vulnerabilities, and supporting the broader cybersecurity program. The role contributes to regulatory compliance and policy implementation across KCB Group systems.
Key Responsibilities:
- Conduct audits of cybersecurity policies and procedures.
- Evaluate access management controls and recommend improvements.
- Support real-time threat detection and response operations.
- Collaborate on cybersecurity awareness and training initiatives.
- Assist in regulatory reporting and compliance assessments.
7. Manager Card Systems
This role oversees end-to-end POS operations and eCommerce platform support. It involves working with both internal teams and external vendors to ensure seamless payment processing and exceptional customer experience.
Key Responsibilities:
- Manage POS hardware/software testing and deployment.
- Provide technical support for eCommerce platforms.
- Establish partnerships with vendors and payment service providers.
- Monitor transaction systems for uptime and performance.
- Resolve card-related system issues in a timely manner.
8. Senior Manager, Operations Audit
Reporting to the Head, Operations Audit
The Senior Manager will lead operational audits to assess the effectiveness of risk management and internal controls. The role enhances governance processes and adds value to the bank’s operations through risk-based auditing.
Key Responsibilities:
- Lead planning and execution of operational audits.
- Identify and assess key operational risks.
- Evaluate internal controls and recommend enhancements.
- Prepare audit reports with clear findings and action plans.
- Support implementation and follow-up of audit recommendations.
9. Manager, Audit – Credit, Treasury & Legal Audit
This position provides independent assurance on the effectiveness of risk management practices and internal controls within credit, treasury, and legal departments.
Key Responsibilities:
- Execute audits in line with the annual audit plan.
- Analyze process risks and control gaps in credit and treasury functions.
- Perform audit testing and present findings.
- Collaborate with management to strengthen internal controls.
- Document and follow up on corrective action plans.
10. Applications Support Engineer
The Applications Support Engineer ensures high system availability for critical software applications. This role is instrumental in identifying, resolving, and documenting software issues to support efficient business operations.
Key Responsibilities:
- Monitor application performance and resolve technical issues.
- Support software deployments and system changes.
- Troubleshoot system outages and ensure timely recovery.
- Work with development teams to implement improvements.
- Maintain system logs and update knowledge bases.
11. Category Sourcing Specialist
This role manages end-to-end sourcing operations, from vendor evaluation to contract execution. The Category Sourcing Specialist ensures procurement processes are efficient and meet organizational quality and cost standards.
Key Responsibilities:
- Conduct market research and supplier evaluations.
- Publish and manage RFIs, RFQs, and RFPs.
- Negotiate contracts and manage vendor relationships.
- Process purchase orders and monitor delivery timelines.
- Collaborate with internal departments to identify procurement needs.
12. Senior Manager – Domain Architect Core Banking Applications
Reporting to the Head of Group Enterprise Architecture and Governance
This role drives the architectural vision for core banking applications. It ensures systems are aligned with business goals and meet performance, scalability, and security standards.
Key Responsibilities:
- Develop architecture roadmaps for core banking systems.
- Lead system design and integration planning.
- Evaluate emerging technologies and recommend adoption strategies.
- Align banking applications with enterprise architecture principles.
- Guide development and operations teams on best practices.
Deadline: April 4, 2025
13. Senior Manager – Domain Architect Enterprise & Customer Applications
Reporting to the Head of Group Enterprise Architecture and Governance
This role defines technology strategy for enterprise and customer-facing systems, including CRM and internal portals, ensuring they align with KCB’s digital vision.
Key Responsibilities:
- Design architecture for customer engagement and enterprise applications.
- Oversee implementation of scalable and secure technology platforms.
- Integrate systems to enhance user experience and operational efficiency.
- Lead initiatives to modernize legacy systems.
- Collaborate with business leaders to define functional requirements.
Deadline: April 4, 2025
14. Senior Manager – Domain Architect Infrastructure & Cloud
Reporting to the Head of Group Enterprise Architecture and Governance
This position defines the infrastructure and cloud strategy, ensuring that KCB’s systems are secure, agile, and ready to support innovation and expansion.
Key Responsibilities:
- Develop enterprise-level infrastructure and cloud blueprints.
- Assess current technology landscape and propose enhancements.
- Oversee deployment of cloud platforms and infrastructure-as-a-service models.
- Collaborate on IT security and compliance initiatives.
- Ensure infrastructure scalability and reliability across the organization.
Deadline: April 4, 2025
Application Instructions
To apply for any of the above positions, ensure you submit your application by the stated deadline. Only shortlisted candidates will be contacted.
