I&M Bankis a leading Commercial bank headquartered in Kenya with a growing regional presence. The Bank offers a wide range of commercial banking and financial products and services and prides itself on introducing innovative products and services based on the needs of its customers. We are seeking to recruit a competent and highly motivated individual with extensive experience and abilities to support business growth in the following position.
Job Purpose
The role entails processing of remittances, clearing and all other customer instructions in a timely and efficient manner in line with laid down procedures to offer best service experience.
Primary Responsibilities
· Carefully vet and process cheques, ensuring accuracy and completeness.
· Scan and correct cheques, notify stakeholders of in-house cheque statuses.
· Reconcile outward cheques, ensuring accuracy against reports.
· Confirm rates with treasury as needed before processing.
· Accurately process DMS instructions within SLA, minimizing errors.
· Accurately process salaries and EFTs, reconciling accounts.
· Manage standing orders and remittances on time.
· Handle direct debit payments efficiently.
· Timely and accurate processing of internal transfers
· Address customer calls, queries, and complaints efficiently, resolving issues and promoting cross-selling initiatives.
Person Specifications
Academic Qualifications
· Bachelor’s Degree in Business, Banking or related field.
Work Experience.
· At least one (1) year relevant experience in a similar role in a similar sized organization.
Skills & Attributes
· Planning & Organizational skills
· Analytical skills and attention to detail
· Strong oral and written communication skills
· Interpersonal skills to manage stakeholders at all levels
· Ethics and integrity
· Excellent judgment and analytical abilities and impeccable integrity.
· Strong commercial awareness and an ability to connect to business goals
If you believe you meet the above requirements log onto our website www.imbankgroup.com/ke and click on careers and apply for the position. Your application should reach us as soon as possible but not later than 28th March 2025.
