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In this role, you will identify, diagnose, and resolve technical issues, ranging from simple software glitches to complex hardware malfunctions. You will have a strong understanding of computer hardware and software, operating systems, network and system administration, remote access, and common IT
applications. Additionally, you will communicate technical information clearly and concisely to non technical users, providing prompt and effective support to meet their needs.
Roles and Responsibilities
- Install, configure, and maintain computer hardware and software
- Network administration (voice, data and video)
- Systems administration
- Troubleshoot and resolve technical issues
- Provide technical support to end users
- Maintain accurate records of hardware and software inventory
- Stay up-to-date with the latest technologies and best practices
Qualifications and Experience
- Diploma in information communication technology from a recognized institution
- Proven experience of at least 3 years in a similar role, preferably in a healthcare setting
- Good customer care and communication skills
Key Skills
- Troubleshooting and problem-solving
- Hardware and software installation and maintenance
- Network configuration and administration
- Operating systems administration
- HMS administration
- Technical documentation and communication
Job Nature
- Full Time
Application Details
To apply for the position , please click the ‘Fill Application Form’ button below. Ensure that you complete all sections of the form accurately and provide detailed responses to the questions to help us better understand your qualifications.
