Deutsche Post DHL Group (DPDHL) is recognized globally as a logistics and mail powerhouse, with a presence in over 220 countries and territories. As Europe’s largest postal service and a global leader in contract logistics, international express delivery, and digital communication solutions, DHL remains committed to using global trade to connect people and improve lives. At DHL, service excellence, sustainability, and innovation are at the heart of everything we do—not only for our customers but also for every individual in the organization.
DHL Supply Chain Kenya Limited invites passionate, motivated, and recent graduates to be part of this legacy by applying for the Graduate Management Trainee (GMT) – OPEX (Warehouse) position. This unique opportunity is tailored to groom future leaders in warehouse operations, giving them hands-on exposure and a deep dive into various business functions.
Job Title: Graduate Management Trainee – OPEX (Warehouse)
Job Number: AV-284304
Contract Type: Fixed-Term
Location: Nairobi, Kenya
Role Summary
The Graduate Management Trainee (GMT) – OPEX (Warehouse) role is structured to equip recent graduates with essential skills and insights into warehouse operations and logistics. It is a rotational program spanning across multiple departments, designed to develop a well-rounded understanding of the DHL operational framework. Additionally, the trainee will support Operations Excellence (OPEX) functional leads in implementing strategic programs, such as:
- Health & Safety
- Environmental & Sustainability Initiatives
- Quality & Regulatory Assurance
- Project Delivery
- Continuous Improvement
- Accelerated Digitalization
General Responsibilities
- Understand and adhere to client-specific service requirements.
- Gain experience with standardized DHL programs and operational tools.
- Report and record any non-conformities regarding customer merchandise.
- Operate within various warehouse areas as needed by management.
- Follow operational procedures and health/safety practices diligently.
- Assist in executing assigned projects focusing on standardization, digitalization, and continuous improvement.
- Champion designated practices by applying best-in-class methods, engaging in team training, and contributing to performance optimization.
- Promote strong cross-functional communication within the warehouse.
- Participate in initiatives aimed at boosting safety, quality, and sustainability in operations.
Local Responsibilities
- Handle and use assigned IT equipment (desktops, laptops) responsibly.
- Deliver innovative and high-quality solutions or services.
- Ensure zero-incident workplace through proactive reporting and swift escalation.
- Coordinate resources and activities to meet operational objectives.
- Lead initiatives in continuous improvement and innovation.
- Provide exceptional customer service and understand client expectations clearly.
- Display professionalism through effective written and verbal communication.
- Inspire team members and promote development within the unit.
- Seek and apply feedback constructively for performance enhancement.
- Take full ownership of professional development and growth.
- Respond to instructions with accuracy and diligence.
- Maintain a courteous and professional demeanor when engaging with clients.
- Achieve KPIs through diligent task fulfillment.
Core Competencies
- Integrity & Professionalism: Exhibits honesty, respect, and transparency in dealings with others.
- Customer Focus: Prioritizes customer needs, delivers on expectations, and proactively seeks to enhance the client experience.
- Health, Safety & Environment (HSE): Promotes a safe work culture and strives to reduce HSE incidents.
- Goal Orientation: Consistently achieves targets and embraces additional responsibilities.
- Problem-Solving & Innovation: Continuously evaluates current processes and seeks smarter solutions.
- Passion & Commitment: Brings enthusiasm and dedication to all tasks.
- Interpersonal Skills: Demonstrates strong communication, persuasion, and relationship-building capabilities.
Qualifications & Experience
- Relevant Bachelor’s Degree or Diploma in a business-related field.
- Demonstrated leadership and people management abilities.
- Proficiency in planning, organization, analysis, and problem-solving.
- Skilled in Microsoft Word, Excel, PowerPoint, and Outlook.
- Fluent in both English and Swahili.
Languages
- English: Fluent (Verbal & Written)
- Swahili: Fluent (Verbal & Written)
Job Summary Snapshot
- Job ID: AV-284304
- Job Type: Fixed-Term Contract
- Location: Nairobi, Kenya
Why Join DHL Supply Chain?
As a Graduate Management Trainee, you’ll benefit from:
- Exposure to global best practices in warehouse operations
- Cross-functional development rotations
- Mentorship from experienced logistics leaders
- A fast-paced, performance-driven environment
- Career growth opportunities within a global organization
Whether you’re looking to kickstart your logistics career or drive meaningful change in supply chain operations, DHL’s GMT program offers the platform, structure, and mentorship to achieve your goals.
How to Apply
Interested and qualified candidates should apply through the DHL portal via the following link:
