15 Vacancies Open At NCBA Bank Group

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NCBA Bank Group, a leading financial services provider in the region, is renowned for delivering innovative banking solutions tailored to meet the diverse needs of individuals, businesses, and institutions. With a strong presence across East Africa, NCBA continues to invest in technology, talent, and customer-centric strategies that redefine the future of banking. As part of our commitment to excellence, we are pleased to announce a wide range of exciting career opportunities across various departments. We invite passionate, innovative, and results-driven professionals to join our dynamic team and contribute to shaping the next chapter in our growth journey.

We are currently hiring for the following positions:

1. Specialist, Robotics Process Automation Job Description:

• Develop, test, and implement robotic process automation (RPA) workflows.
• Collaborate with business units to understand their processes and identify automation opportunities.
• Monitor, maintain, and support deployed robots in the production environment.
• Provide training and support to users on RPA tools and usage.
• Document all technical aspects of RPA solutions including architecture, logic, and functionality.

2. Head, IT Platform Operations Job Description:

• Oversee end-to-end IT platform operations including systems monitoring, maintenance, and upgrades.
• Lead a team of IT professionals to ensure high availability and reliability of platforms.
• Develop and enforce policies for system usage and operational procedures.
• Liaise with vendors and partners to ensure optimal performance and adherence to SLAs.
• Drive continuous improvement and efficiency in IT operations.

3. Financial Risk Analyst, Advisory Services Job Description:

• Conduct risk assessments and financial analysis to support strategic decisions.
• Prepare detailed risk reports and advise on mitigation strategies.
• Analyze market trends, credit risk exposures, and liquidity metrics.
• Collaborate with internal teams to design risk management frameworks.
• Ensure compliance with regulatory requirements.

4. Value Chain Finance Consultant Job Description:

• Design and implement value chain financing solutions tailored to client needs.
• Assess financing gaps and identify partnership opportunities along the value chain.
• Work closely with agribusiness clients, cooperatives, and SMEs.
• Provide advisory on risk mitigation and financial structuring.
• Facilitate capacity building for stakeholders in the value chain.

5. Head of Loop Payments Business Job Description:

• Lead the strategic growth and operations of the Loop Payments business.
• Drive product innovation, customer acquisition, and transaction growth.
• Analyze business performance and implement data-driven improvements.
• Build strategic alliances to expand Loop’s market presence.
• Oversee compliance, risk, and financial performance of the business unit.

6. Growth Manager, Merchant Job Description:

• Identify, recruit, and onboard new merchants to the NCBA payment ecosystem.
• Develop and implement growth strategies to increase merchant transaction volumes.
• Analyze performance metrics and create targeted marketing campaigns.
• Coordinate with product and operations teams for seamless merchant experiences.
• Provide support and training to merchants on NCBA products.

7. Specialist, IT Platform Support Operations Job Description:

• Provide day-to-day technical support for IT platforms.
• Troubleshoot and resolve system issues and escalate where necessary.
• Maintain documentation for support procedures and issue resolutions.
• Conduct routine checks to ensure system uptime and reliability.
• Collaborate with infrastructure and application teams to ensure system health.

8. Business Development Officer Job Description:

• Source and develop new business opportunities in assigned market segments.
• Build strong client relationships to support cross-selling initiatives.
• Prepare proposals, negotiate terms, and close deals.
• Monitor market trends and competitor activities.
• Achieve set sales targets and provide regular performance reports.

9. Manager Learning & Development Job Description:

• Design and implement learning and development programs.
• Conduct training needs assessments and develop annual training plans.
• Coordinate internal and external training sessions.
• Evaluate training effectiveness and recommend improvements.
• Support talent management and leadership development initiatives.

10. Business Intelligence Manager Job Description:

• Lead the development of business intelligence tools and dashboards.
• Work with stakeholders to understand data needs and translate them into actionable insights.
• Manage data analytics projects and ensure timely delivery.
• Ensure data integrity and quality across reporting systems.
• Drive data-driven decision-making across the organization.

11. Business Development Officer – Bancassurance Job Description:

• Promote and sell insurance products through the bank’s network.
• Develop relationships with clients and provide advisory on insurance solutions.
• Achieve sales targets and ensure client satisfaction.
• Coordinate with insurance partners to deliver seamless services.
• Provide training to bank staff on insurance products.

12. Business Development Officer – Alternative Channels Job Description:

• Identify and grow business opportunities through alternative channels.
• Develop strategies for agent banking, digital platforms, and mobile channels.
• Monitor performance metrics and optimize channel effectiveness.
• Collaborate with product teams to enhance channel offerings.
• Support marketing and promotional activities.

13. Senior Underwriter-Specialty Lines Job Description:

• Assess complex and high-value insurance risks in specialty lines.
• Evaluate proposals, analyze risk, and determine appropriate premiums.
• Provide technical underwriting support to junior underwriters.
• Liaise with reinsurers and ensure compliance with underwriting guidelines.
• Monitor portfolio performance and recommend risk controls.

14. Lead Reinsurance Officer Job Description:

• Manage reinsurance treaties and facultative placements.
• Maintain relationships with reinsurers and brokers.
• Ensure timely and accurate processing of reinsurance transactions.
• Provide analytical support for treaty negotiations.
• Monitor reinsurance recoveries and claims.

15. Underwriting Manager-Specialty Job Description:

• Oversee underwriting operations for specialty insurance products.
• Ensure underwriting policies are adhered to and risks are properly evaluated.
• Supervise and mentor the underwriting team.
• Collaborate with product development teams to refine offerings.
• Review portfolio performance and implement corrective measures.

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