Highlands is a vibrant and fast-growing beverage company based in Kenya. We are on a mission to fuel and hydrate Kenyans for success in life. By offering great-tasting, high-quality, and affordable beverages, we aim to be available where and when our consumers want us. Our purpose is anchored in service, innovation, and performance, striving every day to become Kenya’s number one beverage company.
We believe in the power of teamwork, agility, and integrity—values that define our operations and the talented people we work with. At Highlands, we are One, On, and Strong, and we invite you to be a part of our exciting growth journey.
Position: Business Performance Analyst
Location: Ihururu Road, Nyeri
Employment Type: Full-time
Work Environment: On-site
Application Deadline: 17 April 2025
Purpose of the Role
The Business Performance Analyst will be responsible for delivering actionable insights through data analysis, aimed at enhancing business performance and driving growth. The role requires a structured problem-solving approach, with an in-depth understanding of both data analytics and business operations.
This is a strategic position tasked with giving the company visibility into past, present, and future performance through timely and reliable information. The ideal candidate will serve as a performance advisor across departments and drive decision-making processes using insightful, data-backed intelligence.
Key Responsibilities
1. Advanced Data Analysis & Interpretation
- Apply statistical techniques to uncover trends, patterns, and outliers.
- Convert complex datasets into insightful dashboards and performance metrics.
2. Strategic Business Intelligence
- Translate organizational needs into analytic models and frameworks.
- Deliver benchmark data and comparative analysis to support proactive decisions.
3. Predictive Modeling & Forecasting
- Build forecasting models that align with business planning.
- Integrate internal and external data to anticipate outcomes and develop scenario-based projections.
4. Performance Management & Reporting
- Establish and monitor KPIs consistent with strategic goals.
- Drive performance review processes and produce regular business insight reports.
5. Decision Support & Business Case Development
- Analyze the impact of new investments and operational changes.
- Construct comprehensive business cases including ROI estimates and risk mitigation strategies.
6. Cross-functional Collaboration
- Collaborate with key departments like Finance, Marketing, Operations, and Supply Chain.
- Act as a business partner to support strategic and operational planning.
7. Risk Management
- Monitor and assess operational risks using data.
- Guide business continuity planning with risk models and forecasting tools.
8. Data Governance & Quality Assurance
- Ensure high standards in data accuracy, consistency, and accessibility.
- Work with data and IT teams to optimize automation and data systems.
9. Strategy Execution Support
- Track progress of strategic initiatives and validate alignment with company goals.
- Deliver reports and visual presentations to support leadership oversight.
10. Budgeting, Planning & Forecasting
- Provide data-informed inputs during annual budget cycles and forecasts.
- Build financial models reflecting business drivers and future variables.
11. People Leadership & Capability Building
- Manage a team of analysts and foster a performance-driven culture.
- Promote skill development, succession planning, and internal capability building.
Key Performance Indicators (KPIs)
- Deliver timely and accurate business reports and dashboards.
- Provide actionable insights adopted across departments to unlock growth.
- Maintain predictive models for planning and financial forecasting.
- Lead regular business performance reviews and ensure KPI visibility.
- Automate reporting tools and highlight performance risks.
- Develop and support a high-performance analytics team.
Qualifications & Experience
- Bachelor’s degree in ICT, Business Information Technology, Data Science, or related field.
- Minimum 4 years’ experience in an analytical or strategic role.
- Strong business acumen and operational understanding.
- Advanced analytical skills in data modeling, visualization, and interpretation.
- High proficiency in Excel, SQL, and BI tools (Tableau, Power BI).
- Programming knowledge in Python or R for data analysis.
- Professional certifications are an added advantage.
Key Skills
- Exceptional analytical thinking and problem-solving ability.
- Result-oriented and proactive in driving business impact.
- Effective communication, able to simplify complex data into clear recommendations.
- Innovative and efficient with automation and report streamlining.
- High accuracy and attention to detail in data handling.
- Strong collaboration skills with cross-functional understanding.
- Fast learner with a coaching mindset and resilience under pressure.
Core Competencies
- Continuous Improvement (IMPROVE): Constantly seeks better ways of delivering results.
- Teamwork: Collaborates across functions and contributes to shared goals.
- Agility: Quickly adapts to changes and solves problems precisely.
- Leadership: Supports others to achieve and maintain high performance.
- Integrity: Consistently acts with honesty, accountability, and discipline.
Why Join Highlands?
At Highlands, we’re not just offering a job—we’re offering a career filled with opportunities, learning, and a chance to impact the lives of millions of Kenyans. You’ll work with some of the brightest minds in a fast-paced, data-driven, and mission-aligned environment. If you’re passionate about using data to unlock business value and want to help shape Kenya’s leading beverage brand, we want to hear from you.
How to Apply
To be part of our dynamic team, submit your application by 17 April 2025.
