Housing Finance Group (HF Group) is a leading integrated property and financial services provider in Kenya, committed to enabling access to decent and affordable housing for individuals and businesses. Established in 1965 as a specialized mortgage finance institution, HF Group has grown over the decades into a diversified financial group with operations that span banking, real estate development, and property investment. The Group is listed on the Nairobi Securities Exchange (NSE) and is regulated by the Central Bank of Kenya, ensuring adherence to high standards of corporate governance and financial prudence.
HF Group’s core mission is to empower dreams of home ownership and financial well-being by providing innovative and customer-focused solutions. With a rich heritage rooted in housing finance, the Group has evolved its product offerings to include a wide array of retail and business banking solutions, including savings and current accounts, personal and business loans, asset financing, and investment products. HF Group also plays a pivotal role in Kenya’s real estate sector through its real estate development arm, HFDI (Housing Finance Development and Investment), which is responsible for delivering large-scale housing projects across the country.
The Group continues to invest in digital transformation to enhance customer experience and operational efficiency. With a strong presence in both urban and peri-urban areas, HF Group leverages technology and strategic partnerships to reach more customers and create inclusive financial solutions that meet the diverse needs of Kenya’s population.
By staying true to its founding mandate and adapting to the changing market landscape, HF Group remains at the forefront of Kenya’s housing and financial services sectors. It is a trusted partner for individuals, families, developers, and businesses seeking to invest, grow, and thrive in an increasingly competitive economy.
Digital Collections Agent
Retail
Responsible for collection of Digital loans from overdue accounts. The role holder engages customers whose loans are past their repayment due date for payment plans and recover the amount owed to the bank. It also involves monitoring assigned accounts to identify outstanding debts, coming up with a plan of action leading to a timely recovery.
Property Advisor
HFDI
Source and close sales leads to grow the business and achieve the expected sales targets of the HFDI project end to end and preparing daily sales reports for consideration by the Team Sales Leader. The property advisor will be expected to aid us grow our business in the real estate sector being sale of both residential and commercial plots.
Trainer – HFDI
Human Resources
The purpose of this role is to develop, facilitate and supervise training programs for employees through assessing business needs, implementing training and development plans, and facilitating a wide variety of training programs that enhance the effectiveness of the workforce. The role involves conducting training sessions, evaluating learning outcomes and ensuring that employees are equipped with the expertise required to drive development and investment initiatives effectively.
HR Officer-Talent Management
Human Resources
The HR Officer – Talent Management will primarily focus on Talent Acquisition, ensuring the organization attracts, hires right, and retains top talent. This role involves end-to-end recruitment, employer branding, and maintaining a strong talent pipeline while supporting broader talent development initiatives.
Direct Sales Representative-Bancassurance
HFBI
To provide complete and appropriate insurance solutions for every customer in order to boost top-line.
Relationship Manager – Diaspora Banking
Retail
To market and sell consumer banking products to existing and potential Diaspora customers. Provide personalized, prompt and efficient customer services to these customers whilst managing and controlling the operations of their accounts. The role holder’s responsibility includes customer acquisition, satisfaction, growth and retention engagement activities.
Commercial Lead
Innovation
The role holder will be responsible for developing and executing commercial strategies to maximize the value of digital products and services. The role holder will be responsible for identifying new business opportunities, building strategic partnerships, and driving go-to-market plans to ensure successful product adoption and revenue growth. Working closely with the Product Owner and cross-functional teams, the Commercial Lead will play a pivotal role in positioning innovative solutions to meet customer needs and market demands.
Product Owner
Innovation
The role holder will be play a critical role in driving product vision, strategy, and execution within an agile environment. He / She is responsible for defining user stories, prioritizing the product backlog, and ensuring that the development team delivers maximum value to the business and its customers. He / She will work closely with Scrum Masters, Developers, UX/UI Designers, and Business Stakeholders to translate business requirements into actionable tasks and deliver customer-centric digital solutions.
Head, Business Channels Tribe
Innovation
The role holder will be responsible for the strategic growth, optimization, and innovation of all business channels, ensuring seamless customer experiences and revenue acceleration. He/ She will oversee digital, physical, and partner-led channels, leveraging technology, data-driven insights, and cross-functional collaboration to drive business success. He/ She will also lead a dynamic team, including scrum masters and product owners, to ensure the agile execution of channel initiatives and continuous improvement.
Head, Process Digitization Tribe
Innovation
The role holder will be responsible for driving the digital transformation of core back-office and business processes by leveraging cutting-edge technologies and agile methodologies. This role focuses on process automation, efficiency improvement, and enhancing the customer experience through digitization initiatives. The role involves guiding cross-functional teams to deliver innovative, scalable, and customer-centric solutions while fostering a culture of continuous improvement and agile execution.
Head, Value Added Services Tribe
Innovation
The role holder will be responsible for developing and delivering user-centric digital solutions that enhance customer experience and drive business value. This role will focus on building innovative value-added services, including digital onboarding portals, ERP systems for customers, and other strategic solutions that meet evolving customer needs. He/ She will lead a dynamic team comprising product owners and scrum masters.
