APA Insurance, a leading player in Kenya’s insurance industry, is inviting qualified and motivated individuals to join its dynamic team. Renowned for delivering innovative risk management solutions and providing exceptional client service, APA Insurance continues to lead the way in insurance excellence across East Africa.
As part of its strategic growth and service enhancement plans, APA Insurance is pleased to announce several exciting career opportunities across different departments and regions. The organization is seeking skilled professionals who are passionate about making a difference in the insurance sector.
Below are the available positions, complete with their respective job descriptions and locations.
1. Senior Business Development Officer
Company: APA Insurance
Location: Nairobi – Head Office
Deadline: 14-Apr-2025
Job Description
The Senior Business Development Officer is charged with spearheading business growth through the acquisition of new clients and expansion of existing portfolios. The role emphasizes achieving set business targets, proper risk evaluation, accurate pricing, effective credit control, and ensuring that loss ratio targets are met.
Key Responsibilities:
- Identify and secure new business opportunities in line with company growth strategies.
- Perform comprehensive risk assessments for potential clients.
- Collaborate with underwriting and claims teams to ensure correct policy pricing.
- Maintain an effective client relationship management system.
- Monitor portfolio performance to ensure profitability and loss ratio benchmarks are achieved.
- Enforce compliance with credit control policies.
- Represent the company in external client engagements and industry forums.
2. Care Assessor – Nairobi
Company: APA Insurance
Location: Nairobi – Head Office
Deadline: 14-Apr-2025
Job Description
The Care Assessor is responsible for managing clients’ health benefits in accordance with policy terms. This involves verifying client entitlements, managing pre-authorizations, and responding to client queries.
Key Responsibilities:
- Evaluate medical claims and pre-authorization requests in line with policy guidelines.
- Liaise with healthcare providers to verify treatment details and ensure adherence to contract terms.
- Maintain up-to-date records on clients’ benefit usage and eligibility.
- Handle telephone and email inquiries from clients and providers.
- Educate clients on policy terms and scope of benefits.
- Ensure timely processing of medical claims to enhance customer satisfaction.
3. Care Assessor – Kisumu
Company: APA Insurance
Location: Kisumu
Deadline: 14-Apr-2025
Job Description
The Care Assessor stationed in Kisumu plays a similar role to that in Nairobi. The individual is responsible for managing policyholder health benefits, assessing pre-authorizations, and addressing client and provider inquiries.
Key Responsibilities:
- Assess and process medical pre-authorizations and claims in accordance with company policy.
- Communicate with clients and healthcare providers through email and phone support.
- Ensure accurate documentation of benefits utilization.
- Educate clients and providers on policy scope and exclusions.
- Uphold quality service standards in claim handling and client support.
4. Wellness Coordinator
Company: APA Insurance
Location: Nairobi – Head Office
Deadline: 14-Apr-2025
Job Description
The Wellness Coordinator is responsible for designing and integrating wellness programs into the organization’s health insurance packages. The role focuses on the delivery of preventive and promotive healthcare services, with the aim of improving health outcomes and reducing treatment costs.
Key Responsibilities:
- Develop and implement corporate wellness initiatives that support policyholder health.
- Coordinate wellness activities including screenings, awareness campaigns, and health talks.
- Work with healthcare providers to ensure holistic service delivery.
- Analyze health data to determine program effectiveness and areas of improvement.
- Advocate for a culture of wellness among clients and internal teams.
- Collaborate with client organizations to tailor wellness programs to their needs.
How to Apply
Interested candidates who meet the job requirements for the above positions are encouraged to submit their applications before the 14th April 2025 deadline.
Apply Now
Visit APA Insurance Careers Page to explore the opportunities and submit your application through the online portal.
For more information and specific requirements per position, please refer to the official APA Insurance job portal. Ensure your application is submitted on time and tailored to meet the needs of the role you are applying for.
