The Kenya Trade Network Agency (KenTrade), a state corporation under the National Treasury, is at the forefront of revolutionizing trade facilitation in Kenya. As the implementing body for the National Electronic Single Window System (NESWS) — widely recognized as the Trade Facilitation Platform — KenTrade serves as a cornerstone of streamlined, efficient, and transparent trade processes across the country and beyond.
KenTrade’s mission to enhance Kenya’s trade environment and promote international competitiveness depends heavily on a robust team of professionals with the right skillsets, drive, and dedication. The Agency is currently looking to engage qualified candidates to fill seven critical roles within its organizational structure. These roles not only require technical expertise but also a commitment to uphold the values of integrity, service, and innovation — key elements in fulfilling the mandate of Chapter 6 of the Kenyan Constitution.
This is your opportunity to contribute to meaningful public service while shaping the future of trade in Kenya. Below are detailed job descriptions for each of the available positions.
1. Director Trade Facilitation
Level: KTNA 2
Number of Positions: 1
Job Description:
The Director Trade Facilitation will provide overall strategic leadership and guidance in the implementation of trade facilitation strategies and the operationalization of the National Electronic Single Window System. The role requires a deep understanding of national and international trade dynamics, stakeholder coordination, and regulatory frameworks.
Key responsibilities include:
- Developing and executing national strategies for trade facilitation in line with government objectives.
- Managing the development and sustainability of the Trade Facilitation Platform.
- Leading stakeholder engagement with government agencies, the private sector, and international trade bodies.
- Overseeing compliance with trade-related policies and advising on necessary reforms.
- Supervising the implementation of capacity-building programs related to trade facilitation.
- Coordinating the monitoring and evaluation of trade facilitation projects and reporting outcomes to senior government authorities.
2. Assistant Manager, Trade Facilitation
Level: KTNA 4
Number of Positions: 1
Job Description:
Reporting to the Director Trade Facilitation, the Assistant Manager will support the operationalization and enhancement of trade facilitation frameworks and the Single Window System. The role focuses on project execution, coordination of agency contributions, and ongoing system improvement.
Key responsibilities include:
- Supporting the implementation of trade facilitation projects and monitoring performance indicators.
- Coordinating inter-agency collaboration and support mechanisms.
- Contributing to policy development and standard operating procedures for trade services.
- Managing records and performance analytics to support reporting and auditing requirements.
- Identifying barriers to trade facilitation and proposing effective solutions.
- Participating in regional and international trade dialogue to align domestic efforts with global trends.
3. Product and Application Development Officer
Level: KTNA 7
Number of Positions: 1
Job Description:
The Product and Application Development Officer will focus on the design, development, deployment, and maintenance of KenTrade’s software applications. The successful candidate will play a crucial role in enhancing user experience and functionality of the agency’s digital platforms.
Key responsibilities include:
- Designing and coding new software applications and modules to meet user needs.
- Upgrading and maintaining existing applications for improved performance.
- Conducting user needs assessments and translating them into functional digital solutions.
- Collaborating with UI/UX designers, system architects, and testers to deliver quality applications.
- Writing technical documentation to support deployment and training activities.
- Troubleshooting software issues and applying timely fixes and updates.
4. System Analyst
Level: KTNA 7
Number of Positions: 1
Job Description:
The System Analyst will be responsible for assessing and improving the technical systems supporting the Agency’s operations. This role is vital in ensuring optimal integration, performance, and scalability of software and hardware infrastructures.
Key responsibilities include:
- Analyzing user and business requirements and translating them into system design specifications.
- Evaluating system functionality and recommending upgrades or modifications.
- Monitoring performance of existing systems and ensuring secure, stable operations.
- Coordinating with developers and IT support teams to troubleshoot system issues.
- Conducting feasibility studies for new IT solutions and preparing reports for management review.
- Participating in system testing, configuration, and quality assurance processes.
5. Internal Auditor – Information Systems
Level: KTNA 7
Number of Positions: 1
Job Description:
The Internal Auditor – Information Systems is tasked with assessing the effectiveness, efficiency, and integrity of the IT systems within KenTrade. This includes risk assessments, compliance audits, and advisory functions to strengthen information governance.
Key responsibilities include:
- Evaluating internal IT controls, policies, and compliance with regulatory standards.
- Conducting risk-based audits of digital systems and recommending mitigating controls.
- Monitoring system access, data security protocols, and disaster recovery readiness.
- Preparing detailed audit reports with recommendations for improvement.
- Advising departments on emerging cyber threats and how to mitigate them.
- Liaising with external auditors and regulatory authorities during IT audits.
6. ICT Service Support Assistant
Level: KTNA 9
Number of Positions: 2
Job Description:
The ICT Service Support Assistant will serve as the first line of technical support for staff and systems users. This role focuses on troubleshooting hardware/software issues, system maintenance, and ensuring smooth IT operations across departments.
Key responsibilities include:
- Providing technical assistance to users on hardware, software, and network issues.
- Setting up, configuring, and maintaining desktops, laptops, printers, and mobile devices.
- Logging, tracking, and resolving support tickets within defined service levels.
- Performing routine maintenance checks and reporting on system performance.
- Supporting IT teams in deployment of new technologies and digital tools.
- Managing inventory of ICT equipment and support documentation.
7. Office Assistant
Level: KTNA 11
Number of Positions: 2
Job Description:
The Office Assistant plays a critical support role in maintaining smooth administrative operations. This position involves clerical, logistical, and basic operational tasks that ensure efficiency in daily office functions.
Key responsibilities include:
- Handling incoming and outgoing correspondence, including deliveries and mail.
- Maintaining office cleanliness and supplies in designated areas.
- Assisting in photocopying, filing, and document dispatch as needed.
- Supporting administrative staff during meetings and events setup.
- Running internal errands and ensuring timely delivery of documents.
- Maintaining confidentiality and professional conduct at all times.
Detailed Job Description
Why Join KenTrade?
At KenTrade, diversity, inclusion, and innovation are not just values—they are principles that guide every decision. The Agency actively encourages applications from women and persons with disabilities (PWDs). It also offers a dynamic work environment, professional development opportunities, and a chance to impact Kenya’s trade landscape significantly.
KenTrade is committed to upholding the highest standards of integrity and service. These roles provide a rare opportunity to join an agency that drives national economic development and global competitiveness through trade facilitation.
Application Deadline:
All applications must be received no later than Monday, May 5, 2025, at 5:00 PM.
How to Apply:
To explore these opportunities and submit your application, please visit the official KenTrade careers page.
