Are you looking for an opportunity to make a meaningful impact in healthcare and aviation? AMREF Flying Doctors, Africa’s foremost air ambulance service provider, is currently seeking a dedicated and detail-oriented Quality Officer to join its team. This is your chance to work with a mission-driven organization that saves lives across the continent and beyond through emergency air evacuations, inter-facility transfers, and medical repatriation.
About AMREF Flying Doctors
Based at Wilson Airport in Nairobi, Kenya, AMREF Flying Doctors is the leading aero-medical service provider on the continent. With a history rooted in excellence and humanitarian service, the organization offers 24/7 air ambulance evacuation and repatriation services across Africa and worldwide. It operates a fleet of five fully-owned, state-of-the-art ambulance aircraft and has built a stellar reputation for delivering lifesaving medical transport with professionalism and care.
As a subsidiary of Amref Health Africa, the largest health development organization in Africa, AMREF Flying Doctors contributes directly to health system strengthening and capacity building throughout the region. The company has maintained 15 years of accreditation by the European Aeromedical Institute (EURAMI) and has been recognized multiple times as the ITIJ Air Ambulance Provider of the Year.
For more details about AMREF Flying Doctors and their mission, visit www.flydoc.org.
Job Title: Quality Officer
Department: Quality
Location: Nairobi, Kenya
Reporting To:
- Directly to the Head of Quality – AOC/Compliance
- Indirectly to the Head of Quality – AMO
Main Job Purpose:
The Quality Officer is responsible for providing technical and administrative support to the Quality Department, aiming to enhance the overall effectiveness and efficiency of quality processes within the organization. This role plays a vital link between various departments, including Operations, Maintenance, and Medical, ensuring that quality objectives are achieved and regulatory compliance is maintained.
Job Description – Key Responsibilities
As a Quality Officer, you will be expected to:
- Manage quality and compliance records in alignment with Kenya Civil Aviation Regulations (KCARs) and AMREF quality standards.
- Facilitate the distribution and update of company manuals, ensuring all are current and accessible.
- Maintain the master list of all controlled documents and monitor documentation libraries across departments.
- Assist in the review and management of quality-related documentation and records.
- Support the rollout and oversight of the company’s document management system.
- Help implement and monitor both AOC (Air Operator Certificate) and AMO (Approved Maintenance Organization) quality audit programs.
- Review procedures and processes periodically to detect any gaps, risks, or compliance issues.
- Develop and track corrective action plans resulting from audits or regulatory findings.
- Promote staff awareness on quality standards, updates, and compliance requirements.
- Gather and summarize data related to quality control trends for senior management.
- Participate in Quality Management Review Meetings and other quality-related engagements.
- Cultivate a culture of continuous improvement and compliance throughout the organization.
- Ensure civil aviation requirements are appropriately reflected in organizational operations.
- Follow up on KCAA (Kenya Civil Aviation Authority) approval requests and ensure certifications remain current.
- Assist in the coordination and preparation for third-party audits.
- Perform other duties as assigned in relation to quality assurance and compliance.
Work Environment
This role is embedded within a 24-hour operational environment, reflecting the round-the-clock nature of air ambulance services. Candidates should be flexible and capable of working in a dynamic and responsive setting that values precision and proactive action.
Why Join AMREF Flying Doctors?
- Global Impact: Contribute to lifesaving missions across Africa and beyond.
- Prestigious Organization: Work with a brand recognized internationally for excellence in air medical services.
- Collaborative Culture: Join a team of professionals committed to health, safety, and continuous improvement.
- Professional Growth: Be part of a workplace that nurtures skill development and offers learning opportunities.
Additional Information
- Deadline for Application: Monday, 21 April 2025
- Mode of Application: Online – No application fees required
Please note:
- AMREF Flying Doctors does not charge any application, interview, or processing fees at any stage of recruitment.
- All official communication will come from a @flydoc.org email address.
- For job seekers’ safety, avoid responding to suspicious emails or links claiming to represent AMREF Flying Doctors.
AMREF Flying Doctors is an equal opportunity employer. We are committed to safeguarding children, young people, and vulnerable adults and expect all staff and partners to uphold this commitment. The company also maintains a non-smoking policy within the work environment.
How to Apply
If you are enthusiastic about contributing to a highly respected aero-medical service and possess the required experience and competencies, we welcome your application.
Kindly submit your application by visiting our career portal:
