I&M Bank is one of Kenya’s leading financial institutions, renowned for delivering banking and financial services that are not only innovative but also tailor-made to meet client needs. With a strong footprint across East Africa, I&M Bank continues to set high standards in retail and corporate banking, digital financial solutions, asset financing, and wealth management. Guided by principles of integrity, customer centricity, innovation, and professionalism, the bank has cultivated a reputation for excellence in both its operations and service delivery.
As part of its ongoing expansion and commitment to delivering exceptional banking services, I&M Bank is pleased to announce several exciting employment opportunities for qualified, self-driven, and passionate professionals. These roles span across the Credit and Internal Audit departments and offer dynamic environments for growth, innovation, and leadership development.
If you are ready to take the next step in your professional journey and make an impact in the banking sector, explore the available positions below.
1. Assistant Manager – Debt Recovery
Location: Nairobi
Department: Credit
Type: Full-Time
Job Description:
The Assistant Manager – Debt Recovery will be responsible for overseeing the collection and recovery processes of non-performing loans within the assigned portfolio. This role involves direct interaction with defaulting clients, external debt recovery partners, and internal teams to ensure recoveries are executed in line with regulatory guidelines and internal policies.
Key Responsibilities:
- Manage a portfolio of delinquent accounts with the aim of recovering outstanding debts.
- Develop and implement debt recovery strategies aligned with the Bank’s risk appetite.
- Engage clients directly, negotiating repayment arrangements and settlements.
- Work closely with legal and external collection agencies to escalate unresolved cases.
- Monitor and report on recovery performance against set targets.
- Ensure compliance with all regulatory and legal requirements in the debt collection process.
- Maintain accurate and up-to-date records of recovery efforts.
- Prepare and present recovery reports to management for decision-making.
2. Manager, Debt Recovery Unit
Location: Nairobi
Department: Credit
Type: Full-Time
Job Description:
The Manager of the Debt Recovery Unit will provide strategic leadership and direction for the debt recovery function, ensuring the effective and efficient recovery of all non-performing assets. The role will focus on developing frameworks, leading recovery initiatives, and collaborating with internal and external stakeholders to optimize debt resolution.
Key Responsibilities:
- Lead the Debt Recovery Unit and manage the entire portfolio of non-performing loans across the bank.
- Design and implement strategic recovery plans that minimize financial losses.
- Guide and supervise the team of debt recovery officers in daily activities.
- Establish effective working relationships with external debt collectors, lawyers, and auctioneers.
- Monitor portfolio trends and provide actionable insights to minimize future defaults.
- Approve recovery proposals, restructuring terms, and legal escalations as per policy.
- Provide high-level reports and presentations to executive management and the board.
- Ensure compliance with applicable banking regulations, including Central Bank guidelines on debt recovery.
3. Senior Associate – Debt Recovery
Location: Nairobi
Department: Credit
Type: Full-Time
Job Description:
The Senior Associate – Debt Recovery is responsible for managing a caseload of delinquent accounts, executing recovery actions, and supporting the broader recovery team in achieving performance targets. The role requires strong analytical, negotiation, and communication skills.
Key Responsibilities:
- Follow up on overdue accounts via calls, letters, and in-person meetings.
- Negotiate payment plans and settlements within approved frameworks.
- Collaborate with internal departments to obtain supporting documentation for legal recovery.
- Maintain accurate and timely updates in the debt recovery management system.
- Recommend accounts for legal action or write-offs where necessary.
- Support the recovery manager in executing special projects or audits.
- Ensure professional conduct when dealing with customers to preserve the bank’s reputation.
- Track and evaluate recovery rates, suggesting improvements as needed.
4. Senior Associate, Credit Securities Documentation
Location: Nairobi
Department: Credit
Type: Full-Time
Job Description:
The Senior Associate in Credit Securities Documentation is responsible for managing the preparation, review, and maintenance of all credit-related security documentation. The incumbent will ensure that all legal and regulatory compliance requirements are adhered to while safeguarding the Bank’s interest through proper documentation.
Key Responsibilities:
- Draft and review credit documentation in accordance with approved terms.
- Liaise with legal teams, valuers, insurers, and other stakeholders to perfect securities.
- Monitor documentation timelines and follow up for timely completion of disbursements.
- Ensure proper custody and security of original documentation.
- Update and maintain the securities documentation database.
- Conduct periodic reviews and audits of credit files for compliance and completeness.
- Handle internal and external queries regarding security documentation.
- Recommend improvements to documentation processes and templates.
5. Assistant Manager, Assurance
Location: Nairobi
Department: Internal Audit
Type: Full-Time
Job Description:
The Assistant Manager, Assurance, will be a key member of the internal audit team, responsible for planning and executing risk-based audits across various departments within the bank. The role is vital in providing assurance on the effectiveness of internal controls, governance processes, and risk management.
Key Responsibilities:
- Plan and execute internal audit engagements in accordance with the annual audit plan.
- Identify and assess risks associated with business operations and ensure adequate controls are in place.
- Evaluate compliance with statutory regulations, internal policies, and procedures.
- Prepare audit reports that clearly communicate findings, risks, and recommended actions.
- Follow up on the implementation of audit recommendations.
- Collaborate with department heads to improve business processes through audit insights.
- Maintain professional audit documentation and ensure compliance with internal audit standards.
- Support the head of assurance in developing audit methodologies and training junior staff.
Why Join I&M Bank?
I&M Bank offers an environment that fosters innovation, professional development, and continuous learning. As part of a team of highly motivated professionals, employees have access to opportunities that empower them to lead and make a difference. The bank is committed to diversity, equity, and inclusion, ensuring a fair and engaging workplace for all. Competitive compensation, wellness programs, and structured career advancement paths further position I&M Bank as an employer of choice in the region.
Candidates interested in contributing to a forward-looking financial institution and making a meaningful impact in the banking industry are encouraged to apply for any of the listed opportunities.
