Role Purpose
The role holder will be responsible for overseeing and managing the organization’s real estate portfolio in Kenya. This role involves developing strategic plans, managing property operations, ensuring compliance, fostering stakeholder relationships, and leading the property team to optimize portfolio performance, sustainability, and tenant satisfaction in a dynamic market.
Main Responsibilities
Strategy & Planning
▪ Develop and implement strategic plans for the real estate portfolio, aligning with organizational goals and Kenya’s urban growth trends.
▪ Analyze market data (e.g., rental rates, occupancy, Nairobi’s commercial/residential demand) to drive portfolio growth and diversification.
▪ Leverage data analytics and proptech tools to forecast trends and optimize property value.
▪ Identify opportunities for sustainable investments, such as energy-efficient upgrades.
Property & Asset Management
▪ Oversee day-to-day operations, including lease administration, rent collection, tenant relations, and property upkeep.
▪ Manage budgets (OPEX and CAPEX), integrating cost-saving measures like green technologies.
▪ Coordinate maintenance, repairs, and renovations, ensuring timely execution and asset preservation.
▪ Conduct property inspections (pre/post-vacancy, end-of-lease) to maintain standards and minimize vacancy losses.
▪ Lead marketing and leasing efforts via letting agents and digital platforms, ensuring seamless rent invoicing and collection with Finance.
▪ Design and evaluate tenant satisfaction surveys, using insights to enhance retention and occupancy.
▪ Implement property management software to streamline operations and reporting.
Compliance & Risk Management (Governance)
▪ Ensure compliance with Kenyan laws (e.g., Physical Planning Act, Land Act), building codes, safety (OSHA), and environmental regulations.
▪ Monitor tenant adherence to lease terms, addressing violations promptly and professionally.
▪ Oversee contracts and lease documentation, collaborating with Legal and Finance for approvals.
▪ Mitigate risks, through insurance and resilience planning.
▪ Maintain meticulous records of leases, maintenance, and financials, ensuring audit readiness
