At Equity Bank, we are transforming lives by delivering financial services that promote inclusion and drive economic prosperity across Africa. As part of our continued growth and expansion, we invite dynamic, innovative, and results-driven professionals to join our team in various roles across Kenya. If you are passionate about delivering excellence, driving impact, and shaping the future of banking, apply to the position that matches your career aspirations.
Explore the opportunities below:
1. Charge Back Manager Location: Kenya | Closing Date: May 6, 2025 Responsible for overseeing all chargeback processes to ensure effective dispute resolution. Key duties include managing the end-to-end chargeback lifecycle, improving recovery rates, monitoring fraud trends, and coordinating with relevant teams to ensure compliance with regulatory requirements and card schemes.
2. Chargeback Analyst Location: Kenya | Closing Date: May 6, 2025 Tasked with analyzing chargeback cases, identifying patterns and root causes, and supporting timely resolution. Ensures accurate processing of claims and maintains records for audit and reporting purposes.
3. Core Banking Application Developer Location: Kenya | Closing Date: April 25, 2025 Develops and maintains core banking systems. Supports enhancements, resolves technical issues, and ensures seamless integration with other platforms.
4. Technical Sales Manager – Finserve Location: Kenya | Closing Date: May 1, 2025 Leads sales efforts for technical products within Finserve. Builds strong client relationships, identifies business opportunities, and drives adoption of digital solutions.
5. Sales and Relationship Manager – Finserve Location: Kenya | Closing Date: May 1, 2025 Drives growth through client acquisition and retention. Manages client portfolios, builds partnerships, and provides tailored financial solutions.
6. Relationship Officer Bancassurance – Claims Location: Kenya | Closing Date: April 28, 2025 Handles insurance claims and provides support to customers. Ensures timely claim settlements and offers advisory services on insurance products.
7. Regional Sales Manager – Coast Location: Kenya | Closing Date: May 1, 2025 Leads regional sales strategies. Oversees performance of branch sales teams and ensures delivery of revenue targets within the Coast region.
8. Program Manager Location: Kenya | Closing Date: May 1, 2025 Oversees project planning, coordination, and execution. Ensures timely delivery of strategic initiatives and compliance with standards.
9. Manager Revenue Assurance Location: Kenya | Closing Date: May 1, 2025 Monitors revenue streams, identifies leakages, and implements corrective actions to ensure revenue integrity.
10. Project Manager Location: Kenya | Closing Date: May 1, 2025 Leads cross-functional project teams. Manages project timelines, budgets, risks, and ensures quality outcomes.
11. Manager Business Analytics Location: Kenya | Closing Date: May 1, 2025 Leverages data to support decision-making. Designs analytical models, interprets trends, and delivers actionable business insights.
12. Growth Marketing Manager – Finserve Location: Kenya | Closing Date: May 1, 2025 Develops growth strategies for Finserve’s products. Executes performance marketing campaigns and tracks ROI.
13. Service Delivery Manager – Finserve Location: Kenya | Closing Date: May 1, 2025 Ensures high-quality service delivery for Finserve clients. Oversees SLAs, resolves escalations, and drives continuous improvement.
14. Service Delivery Officer, Mobile Money – Finserve Location: Kenya | Closing Date: May 1, 2025 Supports the mobile money platform’s operations. Coordinates issue resolution, customer support, and operational reporting.
15. Customer Experience Manager – Finserve Location: Kenya | Closing Date: May 1, 2025 Leads customer experience initiatives. Designs journeys, monitors satisfaction, and drives improvement plans.
16. Regional Relationship Management – Public Sector and Institutions (Coast Region) Location: Kenya | Closing Date: May 2, 2025 Manages key relationships within the public sector and institutions in the Coast region. Delivers tailored solutions and strengthens partnerships.
17. Officer – IT Governance & Compliance Location: Kenya | Closing Date: April 28, 2025 Implements IT governance policies. Monitors compliance, audits controls, and ensures regulatory adherence.
18. General Manager Blue Economy Location: Kenya | Closing Date: April 28, 2025 Leads the bank’s Blue Economy strategy. Engages stakeholders, develops solutions, and drives sectoral investments.
19. Head of Merchants, Card & E-Commerce Location: Kenya | Closing Date: April 28, 2025 Drives merchant acquisition and e-commerce growth. Oversees card solutions, partnerships, and payment innovations.
20. Head of Agency & ATMs Location: Kenya | Closing Date: April 28, 2025 Manages agency banking and ATM operations. Enhances access channels, improves uptime, and optimizes service delivery.
21. Head of Mobile and Internet Banking Location: Kenya | Closing Date: April 25, 2025 Leads digital banking platforms. Defines strategy, enhances features, and ensures exceptional digital experiences.
22. Manager IT Governance and Service Management Location: Kenya | Closing Date: April 28, 2025 Manages IT compliance and service delivery frameworks. Oversees ITIL processes and governance standards.
23. Test Analyst Location: Kenya | Closing Date: April 25, 2025 Conducts software testing. Develops test plans, executes test cases, and ensures quality assurance.
24. Senior Visual Designer Location: Kenya | Closing Date: April 25, 2025 Creates impactful visual designs. Supports brand identity, digital campaigns, and UI/UX consistency.
25. Food and Agriculture – Associate Director Location: Kenya | Closing Date: April 25, 2025 Drives strategic initiatives in food and agriculture. Partners with stakeholders to support sector growth and financial inclusion.
