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The Social Health Authority (SHA) is a State Corporation established under the Social Health Insurance Act, 2023 and mandated to provide financial risk protection for Kenyan residents by facilitating equitable access to quality healthcare. SHA is responsible for administering the Social Health Insurance Fund, Primary Healthcare Fund, and Emergency, Chronic, and Critical Illness Fund in collaboration with stakeholders.

To enhance institutional capacity and deliver on its mandate, SHA Board seeks to recruit visionary, result-driven, and experienced professional for the following positions;

Job Opportunities

Below are the detailed job descriptions for each position advertised:

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1. Deputy Director, Human Resource Management & Development

SHA Grade: 3
No. of Positions: 1

Job Description:
The Deputy Director, Human Resource Management & Development will be responsible for driving the strategic human resource agenda of the Authority. The role involves developing and implementing policies that support the recruitment, development, retention, and well-being of SHA employees. Key responsibilities include:

• Formulating and reviewing HR policies in alignment with best practices and relevant legislation.
• Overseeing workforce planning and organizational development initiatives.
• Managing talent acquisition processes to ensure hiring of skilled and competent professionals.
• Leading employee performance management and career progression frameworks.
• Coordinating staff training, development programs, and succession planning.
• Ensuring effective labor relations and employee engagement programs.
• Advising management on emerging human resource trends and legislative requirements.

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2. Deputy Director, Administration

SHA Grade: 3
No. of Positions: 1

Job Description:
This position will be pivotal in overseeing the administrative functions of the Authority to ensure operational efficiency. The Deputy Director, Administration will:

• Provide strategic direction on the development and implementation of administrative policies and procedures.
• Manage general administration services including facilities management, transport, security, and records.
• Supervise procurement and inventory control of office equipment and supplies.
• Ensure compliance with safety and environmental regulations in all SHA premises.
• Liaise with other departments to streamline administrative support services.
• Prepare and manage the administration department budget and resource allocation.
• Promote the adoption of modern office technologies to optimize productivity.

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3. Deputy Director, Corporate Communications

SHA Grade: 3
No. of Positions: 1

Job Description:
The Deputy Director, Corporate Communications will spearhead the development of SHA’s public relations and communication strategy. The officer will:

• Formulate and implement communication and media engagement strategies.
• Coordinate the development of content for internal and external communications including press releases, newsletters, and speeches.
• Manage SHA’s brand and image, ensuring consistency across all communication platforms.
• Oversee stakeholder engagement initiatives and public awareness campaigns.
• Manage crisis communication and media relations.
• Facilitate internal communication to foster a unified corporate culture.
• Monitor media coverage and prepare reports on public perception and stakeholder feedback.

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4. Deputy Director, Finance and Accounts

SHA Grade: 3
No. of Positions: 1

Job Description:
The Deputy Director, Finance and Accounts will be responsible for the sound financial stewardship of SHA. The role entails:

• Providing strategic leadership in financial planning and budgeting.
• Overseeing the preparation of financial statements, reports, and reconciliations.
• Ensuring compliance with statutory financial regulations and standards.
• Coordinating internal and external audits and implementing audit recommendations.
• Managing revenue collection, fund disbursements, and expenditure controls.
• Supervising the development and implementation of accounting policies and systems.
• Ensuring proper maintenance of financial records and reporting systems.

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5. Assistant Director, Legal Services

SHA Grade: 4
No. of Positions: 2

Job Description:
This position supports SHA’s compliance, legal advisory, and risk mitigation functions. The Assistant Director, Legal Services will:

• Provide legal advice to the Board and management on operational and strategic matters.
• Draft, review, and negotiate contracts, agreements, and other legal instruments.
• Represent SHA in legal proceedings and liaise with external legal counsel.
• Oversee compliance with constitutional, legal, and regulatory frameworks.
• Coordinate litigation and alternative dispute resolution processes.
• Support the development and implementation of legal policies and guidelines.
• Ensure effective legal risk management and reporting mechanisms.

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6. Assistant Director, Claims & Case Management

SHA Grade: 4
No. of Positions: 2

Job Description:
The Assistant Director, Claims & Case Management will ensure the effective management of claims and patient cases across SHA insurance schemes. The officer will:

• Develop claims management policies and ensure their adherence.
• Oversee the processing, assessment, and approval of claims.
• Monitor trends in claims data and provide analytics for decision-making.
• Investigate and resolve complex or disputed claims.
• Ensure accurate and timely documentation of case files.
• Collaborate with healthcare providers to ensure compliance with service agreements.
• Implement systems for tracking, auditing, and reporting claims performance.

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General Application Guidelines

Interested candidates should submit their applications containing the following:

• A detailed curriculum vitae.
• Copies of academic and professional certificates.
• A cover letter demonstrating suitability for the position.
• Contacts of at least three professional referees.

Applicants must also satisfy the requirements of Chapter Six of the Constitution of Kenya by submitting valid and current copies of:

1. Certificate of Good Conduct from the Directorate of Criminal Investigations.
2. Tax Compliance Certificate from the Kenya Revenue Authority.
3. Clearance Certificate from the Higher Education Loans Board (HELB).
4. Clearance Certificate from the Ethics and Anti-Corruption Commission (EACC).
5. Report from a Credit Reference Bureau (CRB).

Job Descriptions can be accessed via the SHA recruitment portal at:
https://recruitment.sha.go.ke/

Applications should be addressed to:

The Chairperson
Social Health Authority
P. O. Box 30443-00100
Ragati Road
NAIROBI

Submissions should be made online through:

https://recruitment.sha.go.ke/

Applications may also be physically delivered to Social Health Authority Building, 10th Floor.

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Application Deadline

All applications must be received by 15th May 2025. Late applications will not be considered.

The Social Health Authority is an equal opportunity employer committed to diversity and gender equality. Canvassing will lead to automatic disqualification. Only shortlisted candidates will be contacted.

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Apply Now – https://recruitment.sha.go.ke/

How to submit an application

Applications can be submitted via either application portal https://recruitment.sha.go.ke/ or physically delivered to SHA building 10th floor by clearly marking the position applied for on the envelop.

How to submit online applications

1. Create an account
2. Complete your profile by filling in your details in all the relevant sections
3. Click on vacancies tab
4. On the jobs list, click on view details to access the details of a particular job
5. At the bottom section of the job’s detail, click on Apply to submit your application

Physical applications should be addressed to:

The Chairperson

Social Health Authority

P. O Box 30443-00100

Ragati Road

NAIROBI

Interested candidates should submit their applications, including:

1. A cover letter demonstrating suitability for the position.
2. A detailed curriculum vitae.
3. Copies of academic and professional certificates.
4. Contacts of at least three professional referees.

Applicants must satisfy the requirements of Chapter Six of the Constitution of Kenya by submitting valid and current copies of the following:

1. Certificate of Good Conduct from the Directorate of Criminal Investigations.
2. Tax Compliance Certificate from the Kenya Revenue Authority.
3. Clearance Certificate from the Higher Education Loans Board (HELB).
4. Clearance Certificate from the Ethics and Anti-Corruption Commission (EACC).
5. Report from a Credit Reference Bureau (CRB).

SHA is an equal opportunity employer committed to diversity and gender equality. Canvassing will lead to automatic disqualification. Only shortlisted candidates will be contacted.