Data Clerk

Start date: June 2025

Organizational Background

Founded by a group of committed Kenyans, Lwala unlocks the potential of communities to advance their own comprehensive well-being and improve health outcomes. We support communities to design, implement, and evaluate solutions to their most pressing health challenges. To address systemic inequities in health outcomes–and a health system that often leaves communities out of decision-making–Lwala deploys a community-led health model that has 4 pillars: professionalized community health workers (CHWs), community health committees, health facilities, and data. Lwala is an organization rooted in the communities we serve. When it comes to improving health outcomes, we believe that communities should be in the driver’s seat–no one can identify challenges and solutions better than communities themselves. Our model centers communities as leaders and change-makers breaking cycles of inequity.

Job Summary

Lwala Community Alliance is seeking a reliable and detail-oriented Data Clerk to join our team. The primary responsibility of this role is to ensure that patients’ medical records are accurately maintained and consistently updated in line with established standards. The Data Clerk will be expected to adhere to all Health Management Information Systems (HMIS) policies and regulations, while upholding the highest levels of patient privacy and confidentiality.

Work requirements and tasks will be guided by the following Key Result Areas (KRAs)

• Gather patient information by collecting demographic information from the patient and registering the patient in the EMR
• Verification of patient information at the registry.
• Compiling B1 and D1 (Birth & Death Certificates notifications)
• Support NCD Clinic registration and reporting
• Handle patient medical records and information with a high level of confidentiality.
• Support with SHA and other insurance registration and review the correct medical scheme
• Support cashier services during after-hour shifts as assigned by the supervisor
• Sensitize the clients on the queue system use and manage the queue system functionality.
• Ensure the phone console is utilized and external phone calls are well coordinated.
• arranging patient records numerically and ensuring their safety.
• Ensuring inpatient and outpatient registers are updated and data validated
• Participate in the scanning of medical records as needed.
• Transfer the patient files to archive and support the arrangement as per the outlined policy and procedures
• Complete and submit weekly disease surveillance reports to the MOH (Ministry of Health) through the available protocols
• Serves and protects the organization by adhering to professional standards, hospital policies, and procedures.
• Participate in organizing the data reviews and audits in the department.
• Ensure infection prevention and control standards are maintained in the department.
• Attend all scheduled clinical staff meetings, departmental programs, and assigned committees.
• Participate in the data analysis and sharing of prompt findings to the next level for decision-making.
• Work with other departments to promote quality of patient care through clear records maintenance
• Conduct relevant continuous medical education (CME)

Qualifications and Experience

• Diploma/Certificate in Health Records Information Systems, or similar qualification from a recognized institution
• Registered Health records and information Officer (Licenced)
• Any other relevant training is an added advantage
• Good interpersonal skills and communication skills.
• Must be a team player.
• Must have a high sense of responsibility.
• Flexible and responsive.
• Ability to work and relate well with people from diverse backgrounds, and deal with people   in a respectful manner.
• Basic knowledge and ability to communicate in both English and Kiswahili.
• Must be a well-organized individual who is able to coordinate tasks well and comply with given instructions.
• Must have worked in a busy Hospital setting for at least
• Should be flexible and able to work under sometimes bad weather conditions. 

Personal Attributes

• Good interpersonal skills and communication skills.
• Must be a team player.
• Must have a high sense of responsibility.
• Flexible and responsive.
• Ability to work and relate well with people from diverse backgrounds, and deal with people in a respectful manner.
• Basic knowledge and ability to communicate in both English and Kiswahili.
• Must be a well-organized individual who can coordinate tasks well and comply with given instructions.
• Should be flexible and able to work under sometimes bad weather conditions

How to Apply

Please submit your application here: Data Clerk Vacancy

Applications will be reviewed on a rolling basis with an application deadline of 2nd May 2025.

Lwala Community Alliance is an equal-opportunity employer and does not ask for fees at any stage of the recruitment process. Successful candidates must abide by Lwala’s Anti-Fraud & Bribery Policy and Safeguarding Policy, including the protection of children and vulnerable adults.

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