Diageo, the world’s leading premium drinks company, is inviting applications for the position of Delivery & Change Analyst in Nairobi, Kenya. As the proud owner of iconic brands such as Guinness®, Smirnoff®, Johnnie Walker®, Tanqueray®, and Baileys®, Diageo is a company driven by innovation, diversity, and a strong purpose — to celebrate life every day, everywhere.
Our vision at Digital and Technology (D&T) is to become the best data insights-driven consumer products company. We are dedicated to unleashing the power of data with consumers, customers, and suppliers, building a competitive advantage across the markets we serve.
As a Delivery & Change Analyst, you will play a pivotal role in ensuring that changes originating from new project deliveries, existing system updates, and employee technology changes are successfully managed. This role will require you to work across teams, ensuring that business units can adopt and sustain D&T capabilities effectively for long-term value.
If you are ready to shape the future, drive change, and champion innovation, this could be the perfect opportunity for you.
Please refer to the attached PDF for more detailed information.
Job Title: Delivery & Change Analyst
Location: Nairobi, Kenya
Department: Digital and Technology (IT)
Reports To: Regional Director
Job Requisition ID: JR1112083
Posting Date: 2025-04-24
Application Deadline: May 5, 2025
Purpose of the Role
The Delivery & Change Analyst will ensure strong change management plans are developed and implemented across the D&T agenda within the region. You will work closely with Value Streams, Project Managers, and wider D&T teams to integrate change into overall plans, ensuring that the business has the capacity to absorb new changes. The role also focuses on the ongoing adoption and maximum utilization of existing systems, ensuring value realization.
Context and Scope
Digital & Technology (D&T) at Diageo delivers products to all markets and functions. The Delivery & Change Analyst will work across regional D&T forums and engage with senior business stakeholders. Your portfolio may cover complex geographic areas, functional domains, processes, and system footprints, making stakeholder management and change delivery a key part of your responsibilities.
Key Responsibilities
- Collaborate with the Regional D&T Leadership Team and leverage the broader team’s deliverables to ensure that D&T solutions meet the markets’ needs.
- Work with Value Streams to assess change impacts early in projects and programs to determine resource needs.
- Define and manage overarching change plans across the region, ensuring that change impacts are effectively addressed.
- Create a robust stakeholder map to identify key sponsors, supporters, and advocates.
- Build and nurture strong relationships with senior regional stakeholders.
- Coach sponsors and stakeholders on their responsibilities for leading and embedding change beyond project delivery.
- Develop and support an extended network of change resources across the region.
- Govern and support the use of Diageo’s change framework to maintain high standards in project execution.
- Identify potential risks and anticipated blockers at a program level and develop mitigation strategies.
- Conduct continuous assessments of business readiness, adapting plans based on market and environmental conditions.
- Capture and track metrics to evaluate the value and impact of change management initiatives.
- Collaborate with global value streams and regional teams to ensure project change success and capability adoption.
- Continuously seek opportunities for improving ways of working to deliver change more effectively.
Market Complexity
The role spans across a broad and diverse market landscape, working with multiple countries and functional teams. You will often deal with complex and matrixed organizational structures, requiring superior influencing and communication skills.
Leadership Responsibilities
- Work in partnership with both the regional and global D&T teams.
- Represent D&T interests and capabilities at senior business forums.
- Advocate for and drive continuous improvement in change management practices.
- Influence key stakeholders to ensure adoption and sustainment of technology solutions.
- Foster a culture that embraces change, agility, and resilience.
Required Capabilities and Experience
- Proven experience managing technology change within large, complex organizations.
- Demonstrated ability to build and sustain strong business relationships.
- Strong influencing skills across different cultures and leadership levels.
- Passion for continuous improvement and performance excellence.
- Ability to anticipate risks and performance challenges and influence appropriate actions.
- Comfort in fluid, fast-paced environments with high levels of ambiguity.
- Strong understanding of industry and emerging business, consumer, and technology trends.
(Please note: Specific academic or professional qualifications have not been provided and are therefore not listed.)
Diversity and Inclusion at Diageo
At Diageo, diversity is at the heart of everything we do. We strive to create an inclusive environment where everyone can thrive, feel valued, and belong. You will be welcomed and celebrated for who you are — and you’ll contribute to building an inclusive culture that recognizes people from different genders, ethnicities, abilities, ages, sexual orientations, social classes, educational backgrounds, experiences, mindsets, and more.
Our ambition is to become the best-performing, most trusted, and most respected consumer products company in the world. By joining us, you’ll help shape the next generation of celebrations for consumers across the globe.
If you require a reasonable adjustment during the recruitment process, please ensure you provide this information when submitting your application.
How to Apply
If you feel inspired and ready to join a global leader passionate about celebrating life every day, everywhere — we encourage you to take the next step.
Apply Now
Applications must be submitted by May 5, 2025.
