Equity Bank Kenya, a leading financial institution, is renowned for its commitment to innovation, customer-centric services, and socio-economic transformation. As part of our ongoing growth and digital transformation journey, we are seeking dynamic, passionate, and qualified professionals to join our team in various capacities. Below are the current openings:
1. Cyber Security Technical Programs Analyst
Location: Kenya | Closing Date: May 9, 2025
Job Description:
- Support the Group Chief Information Security Officer (CISO) in analyzing, managing, and reporting cybersecurity programs and projects.
- Oversee key cybersecurity initiatives across multiple regions, ensuring effective planning and coordination.
- Supervise program management functions, managing inter-dependencies and stakeholder accountability.
- Identify and mitigate risks to ensure timely and budget-compliant delivery of cybersecurity projects.
- Coordinate cross-functional teams to align cybersecurity initiatives with business objectives.
- Develop and maintain frameworks for managing the delivery of key projects and initiatives.
- Prepare reports and dashboards on cybersecurity strategy, program status, and posture.
- Translate security initiatives and frameworks into actionable tasks and programs.
2. Scrum Master
Location: Kenya | Closing Date: May 9, 2025
Job Description:
- Facilitate Agile ceremonies, including sprint planning, daily stand-ups, retrospectives, and demos.
- Coach team members in self-management and cross-functionality.
- Remove impediments to the Scrum Team’s progress.
- Ensure all Scrum events are positive, productive, and within the timebox.
- Assist the Product Owner in effective Product Backlog management and stakeholder collaboration.
- Lead, train, and coach the organization in its Scrum adoption.
- Plan and advise on Scrum implementations within the organization.
3. Charge Back Manager
Location: Kenya | Closing Date: May 8, 2025
Job Description:
- Manage the investigative processing of disputed card transactions in both issuing and acquiring chargebacks.
- Ensure compliance with card scheme regulations.
- Investigate and resolve customer disputes and chargebacks promptly.
- Collaborate with relevant teams to enhance dispute resolution processes.
4. Chargeback Analyst
Location: Kenya | Closing Date: May 6, 2025
Job Description:
- Analyze and process chargeback claims for both issuing and acquiring.
- Support the recovery of disputed funds in line with established procedures.
- Collaborate with relevant teams to resolve issues promptly.
- Maintain accurate records of chargeback activities.
5. Technical Sales Manager – Finserve
Location: Kenya | Closing Date: May 1, 2025
Job Description:
- Drive sales of technical solutions across business lines.
- Identify and develop new business opportunities.
- Provide technical support during customer engagements.
- Collaborate with product development teams to tailor solutions to client needs.
6. Sales and Relationship Manager – Finserve
Location: Kenya | Closing Date: May 1, 2025
Job Description:
- Manage client relationships and deliver tailored financial solutions.
- Achieve assigned sales targets.
- Provide excellent customer service to enhance retention and growth.
- Develop strategies to expand the customer base.
7. Regional Sales Manager – Coast
Location: Kenya | Closing Date: May 1, 2025
Job Description:
- Lead and manage sales teams in the Coast Region.
- Drive revenue growth through strategic planning and execution.
- Build strong relationships with clients and key stakeholders.
- Monitor market trends to identify new opportunities.
8. Program Manager
Location: Kenya | Closing Date: May 1, 2025
Job Description:
- Oversee multiple projects ensuring alignment with business goals.
- Manage budgets, resources, and risks.
- Track project progress and report to senior leadership.
- Ensure proper governance and successful delivery of program outputs.
9. Manager Revenue Assurance
Location: Kenya | Closing Date: May 1, 2025
Job Description:
- Ensure accuracy of financial transactions and revenue streams.
- Identify and address revenue leakages.
- Implement controls to maximize profitability.
- Collaborate with departments to enhance revenue assurance processes.
10. Project Manager
Location: Kenya | Closing Date: May 1, 2025
Job Description:
- Plan, execute, and close projects according to timelines and budget.
- Lead cross-functional project teams.
- Manage risks and change control processes.
- Ensure project objectives are met and deliverables are of high quality.
11. Manager Business Analytics
Location: Kenya | Closing Date: May 1, 2025
Job Description:
- Analyze data to provide actionable insights for business decisions.
- Design and implement dashboards and reports.
- Collaborate with departments to enhance data-driven strategies.
- Monitor key performance indicators and trends.
12. Growth Marketing Manager – Finserve
Location: Kenya | Closing Date: May 1, 2025
Job Description:
- Lead customer acquisition and retention strategies.
- Execute digital and traditional marketing campaigns.
- Analyze performance metrics and optimize marketing initiatives.
- Collaborate with product teams to align marketing efforts with business goals.
13. Service Delivery Manager – Finserve
Location: Kenya | Closing Date: May 1, 2025
Job Description:
- Ensure high-quality service delivery across platforms.
- Manage service improvement initiatives.
- Resolve escalated client issues effectively.
- Monitor service performance and implement enhancements.
14. Service Delivery Officer, Mobile Money – Finserve
Location: Kenya | Closing Date: May 1, 2025
Job Description:
- Support service operations for mobile money solutions.
- Ensure efficient incident management and resolution.
- Maintain service quality standards.
- Collaborate with technical teams to address service issues.
15. Customer Experience Manager – Finserve
Location: Kenya | Closing Date: May 1, 2025
Job Description:
- Develop and implement customer experience strategies.
- Analyze customer feedback and drive continuous improvements.
- Enhance customer satisfaction and loyalty.
- Train staff on customer service best practices.
16. Regional Relationship Management – Public Sector and Institutions (Coast Region)
Location: Kenya | Closing Date: May 2, 2025
Job Description:
- Manage relationships with public sector and institutional clients.
- Drive growth and maintain high service levels.
- Coordinate with internal teams to meet client needs.
- Develop strategies to expand the client base in the region.
17. Senior Backend Developer (.Net)
Location: Kenya
Job Description:
- Develop, test, and maintain backend applications using .Net technologies.
- Collaborate with frontend developers and project managers.
- Optimize applications for performance and scalability.
- Ensure code quality and adherence to best practices.
Why Join Equity Bank Kenya?
At Equity Bank Kenya, we are committed to transforming lives and expanding opportunities for wealth creation. Our success is built on innovation, customer-centricity, professionalism, and a highly committed team. We offer a dynamic work environment that fosters growth, learning, and career advancement.
