Savannah Hospital Ltd is a trusted and fast-growing private hospital dedicated to delivering exceptional medical services to the communities we serve. As we continue to expand our operations and improve healthcare access across our service areas, we are looking to recruit committed, skilled, and dynamic professionals to join our team.
We are currently inviting applications for the following positions: Sales Executive / Relationship Manager, Medical Laboratory Technologist, Pharmaceutical Technologist, Billing Clerk, and Receptionist.
Each role presents an opportunity to contribute meaningfully to patient care and be part of a high-performance, client-focused team. Please read through the specific job descriptions carefully to determine if you are the right fit.
1. Sales Executive / Relationship Manager
Purpose of the Job:
The Sales Executive / Relationship Manager will be responsible for creating and implementing strategies to improve Savannah Hospital’s market position and drive financial growth. This includes developing strong relationships, identifying new business opportunities, leading marketing campaigns, and expanding patient acquisition through partner schemes and direct clientele.
Key Duties and Responsibilities:
- Develop and implement business growth strategies aligned with the hospital’s mission and vision
- Onboard new insurance companies, agents, and medical schemes (both public and private)
- Drive volume growth across SHIF, partner schemes, and uninsured patients
- Lead marketing campaigns, including digital platform initiatives
- Monitor competitor activities and generate improvement recommendations
- Collaborate with clinical teams to introduce new services and medical packages
- Organize and promote health talks, wellness programs, and medical camps
- Draft and execute quarterly/monthly/weekly business development plans with budget outlines
- Track approved marketing budgets to ensure cost-effective implementation
- Build referral partnerships with specialists, doctors, and other providers
- Champion uptake of specialized clinics and services in collaboration with clinical staff
- Evaluate return on investment for new business initiatives
- Develop strategies to manage customer and partner relationships
- Enhance client retention by working closely with the customer care team
- Foster partnerships with stakeholders in healthcare, insurance, and the community
- Lead and manage internal business development teams for productivity and collaboration
- Supervise execution of plans and produce reports on business performance
- Provide coaching and mentorship to the business development team
- Coordinate with marketing to design promotional content
- Manage digital marketing efforts, including email campaigns and social media
2. Medical Laboratory Technologist
Purpose of the Job:
The Medical Laboratory Technologist will ensure efficient management of laboratory services, focusing on accuracy in diagnostics and supporting physicians with precise test results.
Key Duties and Responsibilities:
- Collect, prepare, and manage laboratory samples, including proper disposal
- Clean, calibrate, and maintain lab apparatus and equipment
- Maintain up-to-date and accurate laboratory records
- Monitor and manage inventory of lab supplies and reagents
- Support set-up of lab operations and services in a health facility
- Ensure adherence to laboratory quality and safety protocols
- Perform any additional duties as assigned by supervisors
Key Competencies:
- Excellent analytical and attention-to-detail skills
- Ability to work in diverse team settings
- Strong problem-solving initiative
- Computer literacy
- Commitment to quality healthcare delivery
3. Pharmaceutical Technologist
Purpose of the Job:
Responsible for accurate dispensing of medications, stock management, and providing patient education on drug usage.
Key Duties and Responsibilities:
- Dispense medications accurately according to prescriptions
- Advise patients on correct drug usage, side effects, and interactions
- Compound and prepare pharmaceutical formulations as needed
- Manage drug inventory and stock control systems
- Conduct scheduled stock audits and reconciliations
- Maintain comprehensive patient records within the HMIS
- Collaborate with doctors, nurses, and other healthcare providers for effective care
- Ensure compliance with pharmacy-related regulations and best practices
Key Competencies:
- Knowledge of drug dosages and pharmaceutical interactions
- Accuracy and attention to detail
- Strong customer service and communication skills
- Proficiency with HMIS systems is an added advantage
4. Billing Clerk
Purpose of the Job:
To handle patient billing processes, including generation of accurate statements, insurance claims management, and cost validations.
Key Duties and Responsibilities:
- Register and update patient demographic details into HMIS
- Process insurance pre-authorizations and verify coverage
- Prepare and review cost sheets for patient discharges
- Generate billing statements for patients, insurers, and third-party payers
- Process and track account refunds and reconciliations
- Analyze and validate invoices and claim data
- Submit and batch insurance claims, ensuring they match treatment received
- Submit SHIF claims to branches for payment processing
- Maintain confidentiality and protect hospital data
- Answer billing-related queries professionally
- Support hospital image through courteous service
- Follow up on premium status for insurance-covered patients
- Perform clerical tasks related to billing and claims
- Prepare daily claims and admissions reports for filing and review
Key Competencies:
- Understanding of medical invoices and coding
- Experience with billing software and hospital systems
- Attention to detail and data accuracy
- Excellent organizational and time management skills
- Strong communication and analytical abilities
- CPA II/ACCA qualification is required
- 1–2 years’ experience in hospital billing systems
5. Receptionist
Purpose of the Job:
The receptionist is the first point of contact for patients and plays a key role in registration, file management, and customer service at the hospital’s front desk.
Key Duties and Responsibilities:
- Register patients accurately and enter details in HMIS
- Assist patients with claim forms and co-payment procedures
- Manage and retrieve medical records and ensure files are complete
- Organize and archive files based on internal procedures
- Record outpatient diagnoses in the morbidity register
- Respond to record retrieval requests professionally
- Liaise with insurance firms for pre-authorizations
- Confirm eligibility of corporate patients before service delivery
- Process patient admissions and coordinate with nurses for bed allocation
- Establish and maintain professional relationships with patients and staff
- Maintain confidentiality and ensure accuracy in patient records
- Provide clear information about hospital services and patient queries
Key Competencies:
- Proficiency in HMIS
- Excellent verbal and written communication
- Ability to multi-task and work under pressure
- High level of organization and attention to detail
- Ability to handle sensitive information with confidentiality
- 2+ years of front office experience in a healthcare setting preferred
Important Application Details
How to Apply:
Interested and qualified candidates are encouraged to forward their applications indicating their expected salary, together with a detailed CV including three referees, telephone contact, and email address to:
[email protected] on or before 13th May 2025.
Ensure to quote the position you are applying for in the subject line, e.g., “Pharmaceutical Technologist”
Additional Guidelines for Applicants
- Due to the high number of applications, only shortlisted candidates will be contacted.
- Upon successful completion of interviews, the following documents will be required:
- National ID
- KRA PIN
- Recent coloured passport-size photo
- NSSF & NHIF registration
- Certificate of Good Conduct
- Academic and professional certificates
- Latest pay slip from previous employer (if applicable)
Note: Only online applications will be accepted.
Important Disclaimer
Savannah Hospital Ltd does not charge any fee at any stage of the recruitment process. Any such requests should be treated as fraudulent. All legitimate recruitment is processed through the official HR department via the email provided above.
To confirm the authenticity of any job offer or interview, please refer to our official communication channels or contact the hospital directly.
If you believe you have what it takes to be part of Savannah Hospital Ltd’s dedicated team, submit your application today.
Apply Now
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