At CFAO Mobility Kenya, our greatest asset is our people. We believe in building a work culture that promotes personal and professional growth through continuous learning, creativity, innovation, and mutual respect. Our goal is to be a place where our employees love to work and are given the tools and opportunities they need to learn, grow, and succeed.
As a leading player in the mobility industry, we are committed to maintaining high standards of excellence in service delivery and operations. We are currently seeking passionate, driven, and qualified individuals to join our team in the following positions:
1. Internal Controls and Risk Officer
Location: Nairobi – Headquarters
Reporting To: Finance Manager – Internal Controls
Application Deadline: 2nd May 2025
Time: 5:00 PM
Job Purpose:
The Internal Controls and Risk Officer plays a vital role in ensuring the company’s financial integrity and operational efficiency. The role is responsible for assessing, monitoring, and improving the internal control systems within the organization to mitigate risks and ensure compliance with company policies and regulatory requirements.
Key Responsibilities:
- Evaluate the effectiveness of internal control systems and recommend improvements.
- Conduct regular risk assessments and audits across departments.
- Assist in designing and implementing risk management policies and procedures.
- Monitor the implementation of audit recommendations and report progress to the Finance Manager.
- Review business processes and provide suggestions for optimization and efficiency.
- Support the Finance team in implementing financial control systems.
- Investigate incidents of non-compliance or irregularities and report findings.
- Collaborate with departments to ensure adherence to internal policies and procedures.
2. Service Advisor
Location: Nairobi
Application Deadline: 8th May 2025
Time: 5:00 PM
Job Purpose:
The Service Advisor acts as a liaison between the company and its clients to ensure excellent customer service in the vehicle maintenance and repair process. The role entails managing service appointments, diagnosing service needs, and coordinating with the technical team to ensure timely service delivery.
Key Responsibilities:
- Greet and consult with customers on service needs and vehicle issues.
- Accurately document vehicle problems and maintenance needs.
- Provide cost and time estimates for services requested.
- Liaise with the workshop team to schedule services efficiently.
- Keep customers updated throughout the service process.
- Ensure timely delivery of vehicles after service completion.
- Promote additional services and maintenance offers as needed.
- Handle customer complaints with professionalism and escalate unresolved issues.
- Maintain high standards of customer satisfaction and service quality.
3. Sales Executive – Hino
Location: Nairobi
Application Deadline: 8th May 2025
Time: 5:00 PM
Job Purpose:
The Sales Executive – Hino is responsible for driving sales of Hino vehicles by identifying potential clients, nurturing leads, and closing sales. The role requires a deep understanding of the Hino product line and a strong customer focus to ensure long-term client relationships.
Key Responsibilities:
- Identify prospective clients and generate leads through networking and field activities.
- Present and promote Hino vehicles to existing and potential customers.
- Conduct product demonstrations and highlight unique selling points.
- Prepare and deliver compelling sales proposals and quotations.
- Negotiate sales terms and finalize purchase agreements.
- Achieve monthly and annual sales targets.
- Maintain accurate customer records and follow up regularly.
- Provide after-sales support and customer service.
- Stay informed on competitor activities and market trends.
4. Sales Executive – Tyre Department
Location: Nairobi
Application Deadline: 8th May 2025
Time: 5:00 PM
Job Purpose:
The Sales Executive – Tyre Department is tasked with developing and executing sales strategies for tyre products. The role involves engaging with individual and corporate customers, understanding their needs, and delivering effective tyre solutions.
Key Responsibilities:
- Market and sell tyres to individual and commercial clients.
- Provide expert advice on the appropriate tyre products based on customer requirements.
- Build and maintain strong relationships with clients and suppliers.
- Achieve assigned sales targets and objectives.
- Manage the sales cycle from prospecting to closure.
- Monitor customer feedback and identify opportunities for improvement.
- Participate in product training and stay updated on tyre technologies and specifications.
- Work closely with the logistics and operations teams to ensure timely deliveries.
- Prepare weekly and monthly sales reports.
Why Join CFAO Mobility Kenya?
- People-Centric Culture: We value and invest in our employees.
- Professional Growth: Training and development opportunities abound.
- Innovation Environment: Creativity and problem-solving are encouraged.
- Career Progression: We promote internal growth and leadership.
- Work-Life Balance: We understand the importance of personal well-being.
At CFAO Mobility Kenya, you’re not just joining a company—you’re becoming part of a dynamic community dedicated to excellence, integrity, and innovation.
How to Apply
Interested candidates are encouraged to visit our official recruitment portal for detailed information and to submit their applications.
