Job Overview
Business Segment: Personal & Private Banking
Location: KE, Nairobi County, Nairobi, Westlands Road
Job Type: Full-time
Job Ref ID: 80332278A-0001
Date Posted: 07/05/2025
Job Description
To attend to any cash related matter (e.g., walk-in customers, ATM’s) whilst forming an accurate assessment and understanding of that demand in order to act on it in a manner that consistently delivers in line with client experience and laid down requirements.
Qualifications
Type of Qualification: First Degree
Experience Required
Personal and Private Banking
1-2 years
Branch banking experience, understanding the bank’s laid-down policies and procedures related to telling / frontline support; bulk cash and ATMs. Familiar with the legal aspects regarding cash handling. Knowledge of other departments and their functions within a branch.
Preferred Location
In your Resume, Please indicate your preferred working location within the country i.e Nairobi and Mount Kenya OR Coast OR Rift and Western
Additional Information
Behavioural Competencies:
- Articulating Information
- Examining Information
- Exploring Possibilities
- Following Procedures
- Understanding People
- Upholding Standards
Technical Competencies:
- Application & Submission Verification
- Banking Process & Procedures
- Customer Acceptance & Review
- Customer Understanding
- Processing
- Product Knowledge (Consumer Banking)
