Britam is a leading diversified financial services group in Eastern and Southern Africa, offering a wide range of financial products and services in insurance, asset management, banking, and property. With operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique, and Malawi, Britam is committed to providing innovative and customer-centric solutions that meet the evolving needs of its clients.
As part of our ongoing commitment to excellence and growth, we are seeking dynamic, results-oriented, and self-motivated individuals to join our team in various capacities. Below are the current career opportunities available at Britam:
1. Intermediary Service Channel Assistant (1 Year Fixed-Term Contract)
Location: Nairobi, Kenya
Application Deadline: 09 May 2025
Job Description:
The Intermediary Service Channel Assistant will provide information and premium service to Britam intermediaries on products and services while delivering high-quality service. Key responsibilities include:
- Assisting in underwriting and risk assessment within the set standards of service to ensure quality and timely service.
- Providing information and a premium service to Britam intermediaries on products and services.
- Raising service requests within the CRM for issues that can’t be resolved and following up to ensure resolution.
- Updating intermediary records in the systems database as per procedures.
- Driving the increased use of self-service channels by customers and financial advisors.
- Processing T-Pay requests.
2. Senior Marketing Officer
Location: Nairobi, Kenya
Application Deadline: 09 May 2025
Job Description:
The Senior Marketing Officer will be responsible for developing and implementing marketing strategies that align with business goals, analyzing market trends to identify opportunities, and managing campaigns across various channels. Key responsibilities include:
- Driving customer engagement and revenue growth.
- Developing and implementing marketing strategies aligned with business goals.
- Analyzing market trends to identify opportunities.
- Managing marketing campaigns across various channels.
3. Assistant Health Underwriter (1 Year Fixed-Term Contract)
Location: Nairobi, Kenya
Application Deadline: 07 May 2025
Job Description:
The Assistant Health Underwriter will provide assistance to the Assistant Manager Medical Underwriting in implementing the underwriting philosophy. Key responsibilities include:
- Implementing underwriting philosophy, strategy, process, and guidelines for medical insurance business to ensure profitability and achievement of set loss ratio targets.
- Analyzing proposed risks and making decisions to accept or reject.
- Ensuring compliance with underwriting guidelines and procedures.
4. Business Processing & Compliance Assistant (1 Year Fixed-Term Contract)
Location: Nairobi, Kenya
Application Deadline: 07 May 2025
Job Description:
The Business Processing & Compliance Assistant will coordinate activities and support services within the business processing and compliance operations, maintaining prompt, efficient, and effective operational support. Key responsibilities include:
- Coordinating activities and support services within business processing and compliance operations.
- Maintaining prompt, efficient, and effective operational support.
- Ensuring compliance with internal policies and regulatory requirements.
5. Assistant Claims Officer (1 Year Fixed-Term Contract)
Location: Nairobi, Kenya
Application Deadline: 07 May 2025
Job Description:
The Assistant Claims Officer will control and manage the policy cycle through pre-authorization and case management to ensure quality and cost-effective care. Key responsibilities include:
- Processing medical claims by verifying and updating information about submitted claims.
- Reviewing work processes required to determine reimbursement.
- Ensuring quality and cost-effective care through effective claims management.
6. Assistant Underwriter – Medical Business
Location: Multiple Locations
Application Deadline: 22 April 2025
Job Description:
The Assistant Underwriter will be responsible for reviewing proposal forms, verifying clients’ data, assessing the proposed risk within set standards, and counter-checking medical reports. Key responsibilities include:
- Reviewing proposal forms and verifying clients’ data.
- Assessing proposed risks within set standards.
- Counter-checking medical reports and ensuring accurate underwriting decisions.
7. Assistant Manager – Underwriting-GI
Location: Multiple Locations
Application Deadline: 14 April 2025
Job Description:
The Assistant Manager – Underwriting-GI will supervise underwriters to ensure prudent underwriting and timely release of underwriting documents. Key responsibilities include:
- Assisting in the vetting of risks to ensure that only quality business is accepted into the company at acceptable rates.
- Ensuring risk survey recommendations are communicated in time and following up on implementation.
- Supervising underwriters to ensure prudent underwriting and timely release of underwriting documents.
- Preparing certificates and cover notes where necessary.
- Preparing policy documents, debit and credit notes, and endorsements, and authorizing them within authority limits.
Britam is an equal opportunity employer committed to diversity and inclusion. We encourage qualified individuals to apply for these exciting career opportunities.
Note: Please ensure to submit your application before the specified deadlines.
