Seeking an exceptional IT professional with 3+ years of IT Support and 1-2+ years in project management, people leadership, and stakeholder engagement to drive collaboration and technology strategy for the Tupande Program.LocationKenyaCareer LevelProfessionalsApply now
About One Acre Fund
Founded in 2006, One Acre Fund equips 5.5 million smallholder farmers to make their farms more productive. Across nine countries that together are home to two-thirds of Africa’s farmers, we provide high-quality farm supplies, tree seedlings, accessible credit, modern agronomic training, and a wide range of other agricultural services. On average, this model enables any farmer to increase their income and assets on supported land by more than 35 percent, while permanently improving their resilience. This is all made possible by our team of 9,000+ full-time staff, drawn from diverse backgrounds and professions.
To learn more, please see our Why Work Here blog post.
About the Role
You will coordinate with country leadership team as a technically experienced staffer on a broad range of IT topics and will be responsible for IT Operations Projects. You will lead a team in the Kakamega and Nairobi offices in fostering in-country relationships through collaboration in technical execution of IT-related activities aligning the ITO mandate to the country program’s vision. You will contribute to department-wide improvements through engagement and collaboration with IT Operations and IT Engineering teams.
Responsibilities
Technical Leadership and Execution
- Own the physical execution of IT support including the IT endpoint life cycle, network management, inventory data management, IT endpoint performance testing.
- Foster adherence and refine Country IT Operations processes and guidelines.
- Provide technical and strategic decisions that are well-thought out, inclusive, and correct.
- Identify automation opportunities and greater efficiency, serving an increasing number of users with staffing.
Project Management
- Fully own medium-complexity projects, often spanning multiple countries.
- Deliver high-quality IT projects.
- Independently define project scope, milestones, and timelines.
- Ensure team-wide compliance with standard PMP practices.
Relationship and Stakeholder Management
Country Relationships
- You are to maintain a comprehensive view of technologies within countries: devices in use, in-country users, and active solutions.
- You will build a country dashboard with cost, uptime, and project health metrics.
- You will work with existing analysis and partner with country teams.
Technology Relationships
- You will partner with delivery teams to close projects and transition from development to operations (UAT, rollout, Service Desk, and Project Managers).
- You will flag areas of improvement via on-the-ground (Gemba) experience across the department.
People Management
- You will manage between 3 to 5 reports.
- You will lead weekly check-ins, support task prioritization, and mentor team members.
Career Growth and Development
We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.
Qualifications
Across all roles, these are the general qualifications we look for. For this role specifically, you will have:
- 2+ years of experience in people management experience.
- Technical understanding of IT inventory management systems and tools.
- 1+ years of proven project management experience.
- Familiarity with Windows and Android OS, JIRA, Mobile Device Management (MDM) tools, and the Microsoft Development Toolkit (MDT).
- Familiarity with IT asset management policy creation, implementation, and adherence.
- Experience communicating and managing partners.
- Familiarity in ITIL Service Delivery and PMP practices.
Preferred Start Date
As soon as possible
Job Location
Kakamega, Kenya.
Benefits
Health insurance, paid time off
Eligibility
This role is only open to citizens or permanent residents of Kenya.
Application Deadline
06 August 2025. Please note that we hire on a rolling basis which means that applications are reviewed and processed on a continuous basis until a hire is made.
One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @oneacrefund.org address. Please report any suspicious communication here ([email protected]), but do not send applications or application materials to this email address.
Diversity, Equity, Inclusion (DEI), and anti-racism are deeply connected to our organization’s mission and purpose. One Acre Fund aspires to build a culture where all staff feel consistently valued, represented, and connected – so that our team can thrive as professionals, and achieve exceptional impact for the farmers we serve.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. We are proud to be an equal opportunity workplace.
