Are you looking for a meaningful career that combines professional growth with national impact? A series of exciting opportunities is now open for passionate and qualified individuals ready to make a difference. If you’re driven, resourceful, and eager to contribute to a fast-evolving organization, we invite you to explore the available roles and apply.
We are currently seeking candidates for various managerial and assistant managerial positions. These roles are pivotal in supporting and implementing strategic projects, ensuring quality service delivery, enhancing operational resilience, and driving data and system governance in line with institutional goals.
All positions listed below close on June 2, 2025, unless otherwise specified.
1. Manager – Domestic Taxes Project Portfolio
Ref: M/PP/5/25
Job Description:
- Manage and oversee the entire lifecycle of projects within the Domestic Taxes division.
- Coordinate and align project goals with organizational strategy and timelines.
- Lead stakeholder engagement across multiple departments to ensure smooth project implementation.
- Monitor project risks, budget, and performance metrics.
- Provide regular updates and reports to executive leadership.
2. Manager – Revenue Assurance & Fraud
Ref: M/BA/5/25
Job Description:
- Lead efforts to prevent, detect, and investigate revenue leakage and fraud.
- Implement assurance processes and systems to improve compliance and revenue integrity.
- Coordinate with cross-functional teams to identify risk patterns and data anomalies.
- Develop controls and strategies to strengthen the revenue ecosystem.
- Provide insights and recommendations for continuous improvement.
3. Manager – Vulnerability Management & Investigation Support
Ref: M/VM/5/25
Job Description:
- Oversee the identification, classification, and mitigation of security vulnerabilities across the organization’s systems.
- Coordinate vulnerability assessments, penetration testing, and patch management.
- Support investigative teams with forensic insights and data analysis.
- Establish policies and frameworks for vulnerability and risk management.
- Collaborate with cyber security stakeholders and partners.
4. Assistant Manager – Large & Medium Taxpayers (LMT) and Micro & Small Taxpayers (MST) Projects
Ref: AM/P/5/25
Job Description:
- Support the implementation of projects targeting LMT and MST segments.
- Coordinate efforts to enhance taxpayer compliance and service delivery.
- Monitor project milestones, reporting, and issue resolution.
- Work closely with IT and tax departments to streamline operations.
- Identify taxpayer pain points and contribute to solution design.
5. Assistant Manager – Service Desk
Ref: AM/SD/5/25
Job Description:
- Manage first-level IT support operations for internal and external users.
- Ensure timely resolution of incidents, service requests, and escalations.
- Develop and maintain knowledge bases and standard operating procedures.
- Analyze support trends to improve efficiency and user satisfaction.
- Collaborate with technical teams to deliver optimal support solutions.
6. Manager – Quality Assurance, Release, Change & Configuration Management
Ref: M/QA/5/25
Job Description:
- Lead and govern software release cycles, change controls, and configuration management processes.
- Implement QA standards and testing frameworks across development lifecycles.
- Monitor software quality metrics and drive continuous improvement.
- Manage documentation, release notes, and audit trails.
- Collaborate with project teams to ensure secure and seamless deployments.
7. Assistant Manager – Business Intelligence Platform Engineering
Ref: AM/BI/5/25
Job Description:
- Support the development and maintenance of BI platforms and infrastructure.
- Design data pipelines and dashboards for analytics and reporting.
- Collaborate with data analysts to refine business insights.
- Ensure platform security, scalability, and availability.
- Contribute to data governance and quality initiatives.
8. Assistant Manager – System Administration
Ref: AM/SA/5/25
Job Description:
- Manage the organization’s servers, networks, and core systems.
- Ensure optimal system performance, security, and backup integrity.
- Administer user access, policy enforcement, and software updates.
- Monitor infrastructure health and respond to outages or anomalies.
- Participate in planning for system upgrades and integrations.
9. Assistant Manager – Data Governance
Ref: AM/DG/5/25
Job Description:
- Develop and implement data governance frameworks and policies.
- Ensure data integrity, quality, and compliance across systems.
- Collaborate with data owners and stewards to standardize practices.
- Monitor metadata, data lineage, and usage metrics.
- Support data privacy and security initiatives.
10. Assistant Manager – Cloud Architecture & Technology Platform
Ref: AM/CA/5/25
Job Description:
- Design and manage cloud-based architectures for scalable applications.
- Implement cloud governance, security, and compliance frameworks.
- Collaborate with development and operations teams to deploy services.
- Optimize performance, cost, and availability of cloud infrastructure.
- Evaluate and integrate new cloud technologies.
11. Assistant Manager – Library, User Services & Awareness
Ref: AM/LB/5/25
Job Description:
- Manage library resources, digital collections, and user services.
- Promote knowledge management and research support.
- Conduct user training, awareness campaigns, and feedback collection.
- Ensure accessibility and organization of information resources.
- Support strategic goals of the knowledge center.
12. Assistant Manager – Capacity Management & Business Continuity
Ref: AM/CB/5/25
Job Description:
- Lead capacity planning for IT systems and infrastructure.
- Develop and test business continuity and disaster recovery plans.
- Analyze workload trends and resource usage.
- Recommend enhancements to support business growth.
- Coordinate with relevant stakeholders for risk mitigation.
13. Assistant Manager – Business Application Support – Customs & Border Control (C&BC)
Ref: AM/BA/5/25
Job Description:
- Provide application support for customs and border control systems.
- Monitor system performance and resolve technical issues.
- Liaise with development teams for enhancements and bug fixes.
- Train end-users and create support documentation.
- Ensure system availability during peak operational periods.
How to Apply
Interested applicants should submit their applications online. Each role has a dedicated portal link for easy access to the application process.
To apply for any of the roles listed above, click the respective “Apply Now” link via the organization’s careers portal.
For detailed information on the roles and requirements, please refer to the attached PDF. Ensure your application is submitted before the stated deadlines.
Take this opportunity to advance your career while contributing to initiatives that drive institutional efficiency and national development.
