Assistant Manager – Library, User Services & Awareness
Terms of Service: Permanent & Pensionable upon successful completion of six(6) months probationary period
Remuneration: As per KRA salary structure
Job Highlights
The Assistant Manager Library Services (User Services & Awareness) reports to the Manager- Library Services
Job Summary.
The jobholder shall be primarily responsible for library circulation services, user education, registration, clearance, needs assessments, library organization and maintenance of usage statistics.
Duties and responsibilities
- Manage the library circulation services function in line with policies and procedures on loaning, returning, renewing, among others.
- Conduct user education and awareness programmes to improve uptake of library services
- Conduct registration and training of library users on Koha, Electronic resources and RemoteX platform.
- Provide support to the management of the operations of regional libraries especially on inter-library role.
- Manage the library schedule so as to ensure library services are available for the approved open hours
- Manage the process of identifying staff with overdue books, sending reminders and engagement with human resource division on recovery of fines.
- Manage the library shelving and organization function and Conduct user needs assessments to support the library acquisition function.
- Manage the clearing of exiting staff including conducting, maintaining and reporting on satisfaction rate.
Person specificationsk
For appointment to this job, the candidate must have:
- Bachelor’s degree in Knowledge Management, or information science with knowledge management specialization or its equivalent qualification from a recognized institution.
- Four (4) years relevant work experience, one (1) of which must be at Supervisory level.
- Management Course lasting not less than four (4) weeks from a recognized institution, will be an added advantage.
- Membership to a professional body where applicable.
Key Competencies
- Innovative thinking
- Organizational skills
- Resilience and Adaptability
- Critical Thinking and Problem-Solving
- Customer-Centrism Approach
- Professionalism, Ethical Judgment and Integrity
Job Application Guidelines
Registration:
- Go to https://erecruitment.kra.go.ke/login and then click on the ‘Register’ button to start the application process.
- After registration, you will receive an email enabling you to confirm your email address and complete your registration.
Log on:
- After registration go to https://erecruitment.kra.go.ke/login
- Key in your username and password then click on ‘Log in’ to access your account.
- After successful log in, the system will open the ‘Applicant Cockpit’.
Candidate Profile (To create or update applicant detail):
- On the ‘Applicant Cockpit’ page, go to the tab ‘Candidate Profile’.
- Click on ‘My Profile’ to create and update your profile.
- Follow the instructions to complete your profile.
- The process will end by clicking the tab “Overview and Release”.
- Ensure you click the check box on the page to complete the profile.
Application process:
- To view the open job postings, click on the tab ‘Employment Opportunities’ on the ‘Applicant Cockpit’ page.
- Under the heading ‘Job Search’ click the ‘Start’ button to view all available vacancies.
- Click on the Job posting to display the details of the position.
- To apply for the position, click ‘Apply’ button at the top of the page.
- Follow the instructions to complete and submit your application.
- Kindly note that all mandatory fields must be completed.
- To complete the process of application, click the ‘Send Application Now’ button after reviewing and accepting the ‘Data Privacy Statement’.
In case of any challenges, please send your email query to [email protected]
If you experience any delay in receiving an email notification at the end of the e-recruitment registration process, please refresh your email. In case of any challenge, please send your query to [email protected]
Kenya Revenue Authority does not charge any fee at any stage of the recruitment process (application, shortlisting, interviewing, and/or offer)
