HF Group is an integrated financial solutions provider that is registered as a non-operating holding company (under the Banking Act Cap.488) and regulated by the Central Bank of Kenya (CBK). The Group, previously known as Housing Finance, commenced operations on November 18th 1965, and has transitioned from being a mortgage financier to a provider of integrated financial solutions with interests in Personal Banking, SME and Commercial Banking, Trade Finance, Diaspora Banking, Treasury as a business, Property Finance and Insurance. HF Group is a public limited company, listed at the Nairobi Securities Exchange since 1992. The company restructured its business and rebranded in August 2015, transforming from the single entity – Housing Finance, to the non-operating holding company, HF Group with four subsidiaries:
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Home Loan Specialist
Mortgage Business
This role involves working closely with our customers and team to manage mortgage loans and applications. You will be actively involved in customer acquisition and onboarding processes. This role requires both independent and team-based work.
You will work closely with our clients and find the best mortgage loans for them. You’ll estimate creditworthiness by combining information from client interviews and financial documents. Submitting applications and reporting on their progress will also be part of your mortgage loan officer duties.
Property Advisor
HFDI
Source and close sales leads to grow the business and achieve the expected sales targets of the HFDI project end to end and preparing daily sales reports for consideration by the Team Sales Leader. The property advisor will be expected to aid us grow our business in the real estate sector being sale of both residential and commercial plots.
Manager, Compliance Risk Management
Risk and Compliance
To promote compliance objectives and contribute to the development of a strong compliance culture within the Bank. This role entails championing compliance risk management including but not limited to ensuring that HFC is in compliance with Banking Act, CBK Prudential Guidelines, AML/CFT Requirements, CMA Regulations, other external laws, ethical standards and internal policies and procedures.
Managing Director – Property Subsidiary
HFDI
On the back of a strong growth trajectory – and in a bid to power the business, HF Group Plc is looking to recruit a dynamic and results-oriented Managing Director for its Property
Subsidiary HFDI.
Head of Wealth Management, Retail Banking
Retail
We are currently seeking a talented Senior Manager within the Retail Banking Division of HFC, a subsidiary of HF Group. The Senior Manager’s mandate is to set up the Wealth management unit and meet the strategic revenue objectives of the division while growing its market share . They will be responsible for effectively integrating a highly complex array of interfaces to ensure common focus and drive market ownership. The role will report to the Director Retail and Business Banking.
Branch Service & Operations Officer
Retail
The Branch Service & Operations Officer is tasked with ensuring operational excellence and service efficiency within the branch network. This involves daily reconciliations to maintain accurate financial records, upholding high service standards and meeting turnaround times (TAT) for customer satisfaction, and conducting regular audits to address repeat findings and ensure compliance. Additionally, the role includes continuously reviewing and improving processes for better efficiency, overseeing cash management to ensure proper handling and security, and managing dormant accounts to reactivate them or take necessary actions as per policy.
Manager, Cost Management
Finance
Working closely and coordinating with unit heads and cost champions to ensure optimal cost management. Ensure that operational controls on cost managements are effective and supports the strategic objectives of the organization and strengthen a cost-conscious culture.
Client Liaison Officer
Customer Experience
To give excellent service to customers who visit or call the Reception. Attending to general enquiries, receiving documents and directing customers to the appropriate departments.
To receive customers at the Reception and attend to their needs/requirements to ensure customer satisfaction.
Relationship Officer
Retail
- Follows up on customer service issues
- Manages the portfolio in the absence of a Relationship manager
- Maintains the relationships in liaison with the Relationship Manager
- Assists the Relationship Manager in meeting the set targets.