Highlands Drinks Limited is a fast-growing, vibrant beverage company rooted in Kenya’s dynamic market. Our mission is simple: to create high-quality, refreshing drinks that Kenyans love and can afford. As a company, we are driven by passion, teamwork, and an unrelenting commitment to delighting our consumers every time. Our culture is built around unity and excellence—we are One, On, and Strong.
As we continue to expand and innovate, we are looking for driven, passionate individuals to join our Commercial team. If you’re looking to make a meaningful impact in a rapidly evolving organization that values both professional growth and employee well-being, then Highlands Drinks Limited could be your next home.
We are currently hiring for the following role:
Position: Merchandiser
Location: Nakuru
Job Type: Full Time
Department: Commercial
Working Arrangement: On-Site
Application Deadline: 20/05/2025
Purpose of the Role
The Merchandiser will act as a brand ambassador for Highlands Drinks Limited within designated retail channels. The individual will be responsible for executing merchandising strategies to ensure effective product visibility, availability, and sales within the assigned outlets. This role requires dedication to service, organization, and the ability to nurture strong customer relationships.
Duties and Responsibilities
- Attend all allocated appointments daily, without fail, to ensure service consistency.
- Enforce First-In-First-Out (FIFO) and First-Expired-First-Out (FEFO) principles across all assigned retail outlets.
- Ensure consistent product availability and maintain optimal product displays according to agreed planograms.
- Accurately process customer orders and actively pursue the issuance of Local Purchase Orders (LPOs).
- Improve On-Shelf Availability (OSA) by increasing facings and optimizing allocated shelf space for Highlands products.
- Arrange and position Point of Sale Materials (POSM) to guarantee clear and visible shelf communication.
- Develop and sustain relationships with outlet staff to facilitate regular order placements and ensure prompt deliveries.
- Execute promotional campaigns and support marketing activations in designated outlets.
- Participate in regular market surveys and provide timely feedback as needed.
- Implement Joint Business Plans (JBP) and organize for extra product displays during promotional periods or as per business need.
- Interact with various stakeholders—including retailers, consumers, and other customers—while maintaining the brand’s reputation and core values.
- Submit comprehensive and timely reports when required. Reports should cover:
- Competitor activity and analysis
- Display quality and compliance
- Sales and performance metrics
- Stock levels and restocking needs
- Price comparisons
- Product listings (including new products)
- Brand movement and consumer feedback
- Ensure a minimum attendance rate of 90%, maximizing productivity on the ground.
Education and Experience Level
- Certificate in Sales and Marketing or any other related business studies.
- Minimum of one (1) year relevant experience in a Fast-Moving Consumer Goods (FMCG) environment.
- Possession of a valid Food Handler’s Certificate is mandatory.
Who We’re Looking For
This role is ideal for someone who thrives in a dynamic, on-the-go environment and enjoys building lasting relationships with retail partners. A successful candidate will demonstrate high levels of personal integrity, energy, and a commitment to excellence. You must be comfortable working under pressure, navigating a variety of retail environments, and driving sales growth through strong execution of merchandising principles.
Why Join Highlands Drinks Limited?
- Innovative Culture: We foster creativity and forward-thinking across all departments.
- Growth Opportunities: We invest in the development and continuous learning of our employees.
- Teamwork and Support: We play as a team and support each other to achieve shared goals.
- Customer-Centric Approach: We put the customer first, always.
- Purpose-Driven Mission: Everything we do is driven by our purpose to delight the consumer, every time.
At Highlands, we don’t just offer jobs—we offer careers filled with opportunities to learn, grow, and thrive. We are proud of the work we do, and we’re even prouder of the people who make it possible.
How to Apply
Interested and qualified candidates should apply through our online application system.
[Apply Now]
Make sure your application is submitted before the deadline: 20/05/2025
Kindly refer to the attached PDF for any additional details regarding this opportunity. We encourage early applications, as we may begin shortlisting prior to the deadline.
