Are you passionate about making an impact in the financial services sector? Do you have a track record of driving growth, innovation, and operational excellence? A leading financial institution in Kenya is offering exceptional career opportunities across various departments, including sales, cybersecurity, operations, sustainability, and technology. With vacancies open across multiple locations and business units, this is your chance to join a forward-thinking organization committed to excellence, inclusivity, and continuous growth.
Whether you are an experienced professional looking to scale new heights or a dynamic leader ready to influence change, explore our latest job openings and be part of a transformative journey in the banking and financial services space.
Below are the detailed job descriptions for each position currently open, including location and application deadlines.
1. Relationship Manager – SME
Location: Multiple Locations
Closing Date: June 4, 2025
Job Description:
As a Relationship Manager – SME, you will manage a portfolio of Small and Medium Enterprise (SME) clients to ensure client satisfaction and revenue growth. You will be responsible for acquiring new SME customers, maintaining existing relationships, and delivering tailored financial solutions to meet their business needs.
Key Responsibilities:
- Build and grow a strong portfolio of SME clients.
- Drive client acquisition and business development strategies.
- Offer tailored financial advice and customized banking solutions.
- Monitor client accounts and proactively manage risks.
- Foster long-term customer relationships for repeat business and referrals.
2. Relationship Supervisor – SME
Location: Multiple Locations
Closing Date: June 4, 2025
Job Description:
Reporting to the SME Relationship Manager, the Relationship Supervisor will provide support in managing client portfolios, ensuring excellent service delivery and adherence to compliance standards.
Key Responsibilities:
- Assist in managing SME client relationships.
- Support customer onboarding and documentation.
- Coordinate with internal teams to facilitate service delivery.
- Conduct client follow-ups and maintain customer satisfaction metrics.
3. Senior Manager – Sales and Business Growth
Location: Kenya
Closing Date: June 4, 2025
Job Description:
This role entails leading sales strategies and initiatives aimed at driving overall business growth. You will oversee key business segments, create growth-focused initiatives, and lead cross-functional sales teams.
Key Responsibilities:
- Develop and execute strategic sales plans.
- Identify new business opportunities and strategic partnerships.
- Analyze sales performance and recommend improvements.
- Lead and mentor sales teams across branches.
- Collaborate with marketing to enhance customer acquisition.
4. Assistant Manager – Workforce & Operations
Location: Kenya
Closing Date: June 4, 2025
Job Description:
The Assistant Manager for Workforce & Operations will support efficient staffing, workforce planning, and operational streamlining. The role focuses on workforce analytics and performance optimization.
Key Responsibilities:
- Conduct manpower planning and forecasting.
- Monitor and optimize employee productivity.
- Improve operational processes and systems.
- Collaborate with HR on performance and efficiency improvements.
5. Head of Sector – Co-operatives & Microfinance Institutions
Location: Kenya
Closing Date: June 2, 2025
Job Description:
You will lead the strategic growth and development of the Co-operatives and Microfinance Institutions sector, aligning with national financial inclusion goals.
Key Responsibilities:
- Formulate and implement sector-specific strategies.
- Drive portfolio growth and financial inclusion initiatives.
- Establish partnerships with cooperatives and MFIs.
- Ensure compliance with regulatory standards.
6. Senior Manager, Business Financial Crime Surveillance
Location: Kenya
Closing Date: May 30, 2025
Job Description:
This role involves monitoring financial transactions to identify suspicious activities and ensure the institution remains compliant with anti-money laundering (AML) regulations.
Key Responsibilities:
- Lead the financial crime surveillance strategy.
- Monitor high-risk transactions and conduct investigations.
- Ensure timely reporting to regulatory authorities.
- Train staff on financial crime risk management.
7. Senior Manager, Business CFCC Risk Assessments & Governance
Location: Kenya
Closing Date: May 30, 2025
Job Description:
This position focuses on ensuring the effective implementation of Conduct, Financial Crime, and Compliance (CFCC) risk assessment frameworks.
Key Responsibilities:
- Lead CFCC governance and risk evaluation.
- Implement risk mitigation controls.
- Provide advisory services to business units on compliance matters.
- Develop and maintain compliance risk registers.
8. DevOps Manager
Location: Kenya
Closing Date: May 30, 2025
Job Description:
The DevOps Manager will streamline software development and IT operations, focusing on automation, integration, and agile delivery of digital solutions.
Key Responsibilities:
- Manage DevOps pipelines and infrastructure automation.
- Lead continuous integration/continuous deployment (CI/CD) strategies.
- Ensure system reliability, scalability, and security.
- Collaborate with developers, QA, and IT teams.
9. Senior Cyber Defense Manager
Location: Kenya
Closing Date: May 30, 2025
Job Description:
You will lead the institution’s cyber defense strategy, managing threat detection, incident response, and overall cybersecurity resilience.
Key Responsibilities:
- Monitor and respond to cyber threats in real-time.
- Develop cybersecurity protocols and response frameworks.
- Conduct security risk assessments and penetration tests.
- Lead cyber incident investigations and reporting.
10. Sustainability and ESG Analyst
Location: Kenya
Closing Date: May 21, 2025
Job Description:
This role supports the integration of Environmental, Social, and Governance (ESG) criteria into business strategies and operations.
Key Responsibilities:
- Monitor and report on sustainability metrics.
- Conduct ESG impact assessments.
- Support stakeholder engagement and sustainability reporting.
- Develop ESG training materials and awareness programs.
11. Technical Product Manager – Agency Banking
Location: Kenya
Closing Date: May 23, 2025
Job Description:
As a Technical Product Manager for Agency Banking, you will lead the development and enhancement of agency-based financial products and platforms.
Key Responsibilities:
- Define product roadmaps and technical requirements.
- Work with IT teams to deliver scalable agency banking platforms.
- Analyze product performance and customer feedback.
- Ensure compliance with banking regulations.
12. Technical Product Manager – Biller and Integrations
Location: Kenya
Closing Date: May 23, 2025
Job Description:
You will manage integration between billers and payment platforms, ensuring seamless digital transactions.
Key Responsibilities:
- Lead end-to-end product lifecycle for biller integrations.
- Collaborate with partners and vendors for API implementation.
- Enhance payment reliability and scalability.
- Monitor and optimize transaction flows.
13. Middleware Administration and Integration Support Engineer
Location: Kenya
Closing Date: May 23, 2025
Job Description:
This technical support role focuses on administering middleware platforms and resolving integration-related issues.
Key Responsibilities:
- Monitor and maintain middleware environments.
- Support enterprise service bus (ESB) configurations.
- Ensure high availability of integration platforms.
- Perform troubleshooting and root cause analysis.
14. Technical Product Manager – Transfers
Location: Kenya
Closing Date: May 23, 2025
Job Description:
This role involves overseeing the development and management of transfer-related financial products.
Key Responsibilities:
- Design and execute product development plans.
- Work with cross-functional teams to deliver transfer solutions.
- Improve user experience and transaction efficiency.
- Monitor system uptime and customer feedback.
15. Senior Business Analyst Manager
Location: Kenya
Closing Date: May 23, 2025
Job Description:
As a Senior Business Analyst Manager, you will lead a team of analysts to drive strategic business decisions using data.
Key Responsibilities:
- Translate business needs into technical requirements.
- Oversee data analysis, modeling, and reporting.
- Collaborate with product and technology teams.
- Ensure project milestones are met on time.
16. Business Analyst Manager
Location: Kenya
Closing Date: May 23, 2025
Job Description:
The Business Analyst Manager will focus on gathering and analyzing business requirements for product and process improvement.
Key Responsibilities:
- Conduct market and internal research.
- Draft business cases and user stories.
- Support digital transformation projects.
- Facilitate stakeholder workshops and requirement sessions.
17. Technical Product Manager – International Money Transfers
Location: Kenya
Closing Date: May 23, 2025
Job Description:
This role will lead the design and enhancement of international money transfer services and platforms.
Key Responsibilities:
- Develop strategic partnerships with remittance service providers.
- Oversee compliance and cross-border regulations.
- Optimize international transfer workflows and turnaround times.
- Implement user-centric digital solutions for global transfers.
How to Apply
All applications must be submitted through the official application portal. To explore more details or to submit your application, click the “Apply Now” button for each specific role on the careers section of the organization’s website.
Take charge of your career—join a vibrant, innovative, and mission-driven team today!
