Since its inception, Pedros Flame Grilled Chicken has been rewriting the script in the fast-food industry with innovation, passion, and a relentless pursuit of quality. From humble beginnings, we’ve soared to over 180 stores in just 6 years—and we’re only getting started. Our secret? Investing in people. The Pedros brand is powered by individuals who are not only skilled but also passionate about what they do.
We’re more than just a quick service restaurant. We are a movement—a growing community of energetic, hard-working individuals determined to bring authentic, flame-grilled flavors to more customers than ever before. As we expand our footprint to Nairobi, Kenya, we are inviting a new team of committed professionals to join us on this exciting journey.
At Pedros, we don’t just hire employees—we cultivate careers. We believe in creating an environment where our people can thrive, grow, and be part of a culture that is positive, inclusive, and vibrant. With our strong emphasis on mentorship, training, and internal growth, every team member is a valued contributor to our mission.
We are currently hiring for the following positions:
- Grillers
- Waitrons
- Cashiers
- Junior Managers
- Assistant Managers
This is your opportunity to be part of the fastest-growing chicken brand in South Africa, now spreading its wings into Kenya. Read on for detailed job descriptions of each role and see where you can fit in this exciting new chapter of our journey.
Available Positions and Detailed Job Descriptions
1. Grillers
Job Overview:
As a Griller at Pedros, you will be responsible for delivering our iconic flame-grilled chicken experience with precision, consistency, and passion. Grillers are the culinary backbone of our kitchens, ensuring each order meets our high standards of quality and flavor.
Key Responsibilities:
- Preparing flame-grilled chicken and other menu items according to company recipes and procedures.
- Monitoring grill temperatures and timing to maintain consistency in food preparation.
- Ensuring that food is cooked thoroughly and meets food safety standards.
- Preparing and marinating chicken ahead of grilling, following food safety protocols.
- Managing inventory for grilling stations, including stocking and replenishing ingredients.
- Cleaning and maintaining grilling equipment and workstations.
- Collaborating with kitchen staff and management to ensure smooth operations during peak hours.
- Adhering to hygiene and safety regulations as per local and company guidelines.
What We’re Looking For:
- Passion for food and attention to detail.
- Ability to work in a fast-paced, high-pressure kitchen environment.
- Team player who values collaboration and communication.
- Willingness to learn and adapt to new cooking techniques.
2. Waitrons
Job Overview:
Waitrons are the face of Pedros, the warm smile that welcomes our guests and the attentive service that brings them back. In this role, your primary goal will be to deliver a superior dining experience to every customer, every time.
Key Responsibilities:
- Greeting customers warmly and creating a positive, welcoming atmosphere.
- Taking customer orders accurately and promptly relaying them to the kitchen staff.
- Serving food and beverages in a timely and professional manner.
- Providing detailed information on the menu, including ingredients and promotions.
- Handling customer queries, complaints, and feedback with care and professionalism.
- Ensuring tables are clean and well-maintained before and after each service.
- Assisting with cleaning duties, such as wiping surfaces and setting tables.
- Handling billing and payments accurately and responsibly.
- Collaborating with team members and supervisors to ensure seamless front-of-house operations.
What We’re Looking For:
- Strong communication and interpersonal skills.
- Energetic and service-oriented personality.
- Ability to multitask and handle busy service periods.
- Punctuality, reliability, and personal presentation.
3. Cashiers
Job Overview:
As a Cashier, you are entrusted with the critical role of handling financial transactions and customer interactions at the point of sale. You are a customer service champion, ensuring each guest has a smooth and efficient ordering experience.
Key Responsibilities:
- Operating the point-of-sale (POS) system accurately and efficiently.
- Processing cash, card, and mobile payments with attention to accuracy and speed.
- Issuing receipts and handling refunds or exchanges according to company policies.
- Providing friendly and efficient customer service at all times.
- Managing queues and maintaining order during peak periods.
- Maintaining cleanliness and organization at the cashier station.
- Balancing cash drawer at the beginning and end of each shift.
- Reporting any discrepancies or system issues to management immediately.
- Supporting the team during down times with additional duties such as stocking or cleaning.
What We’re Looking For:
- Attention to detail and numerical accuracy.
- Excellent communication and interpersonal skills.
- Professional demeanor and customer-first mindset.
- Ability to handle pressure and multitask.
4. Junior Managers
Job Overview:
Junior Managers serve as the vital link between upper management and ground-level staff. In this role, you will be responsible for supervising day-to-day operations, leading by example, and contributing to the overall performance and morale of the store.
Key Responsibilities:
- Assisting in the daily management of store operations to ensure a smooth workflow.
- Supporting recruitment, onboarding, and training of new employees.
- Monitoring team performance and providing constructive feedback.
- Handling customer complaints and resolving issues with diplomacy and efficiency.
- Ensuring adherence to food safety, cleanliness, and health standards.
- Maintaining accurate inventory records and supporting stock control processes.
- Driving sales by promoting upselling and team motivation.
- Collaborating with Assistant Managers and Store Managers to implement company strategies.
- Conducting regular team briefings and shift handovers to communicate objectives.
What We’re Looking For:
- Strong leadership potential and a willingness to learn.
- Problem-solving mindset and organizational skills.
- Ability to coach and mentor team members.
- Flexibility to work varied shifts including weekends and holidays.
5. Assistant Managers
Job Overview:
Assistant Managers are strategic leaders in the restaurant, supporting Store Managers in delivering operational excellence. You will be instrumental in achieving sales goals, maintaining high service standards, and fostering a positive work environment.
Key Responsibilities:
- Supervising and coordinating daily operations across all departments.
- Ensuring quality control in food preparation, service, and presentation.
- Managing and motivating staff to achieve sales and service targets.
- Conducting performance evaluations and managing staff schedules.
- Overseeing cash handling procedures and reconciliation reports.
- Leading by example in upholding brand standards and work ethics.
- Coordinating with suppliers and managing stock levels efficiently.
- Ensuring compliance with safety, hygiene, and legal requirements.
- Participating in strategic planning with senior management to improve store performance.
What We’re Looking For:
- Proven experience in a leadership or supervisory role in the hospitality or foodservice industry.
- Strong organizational and decision-making abilities.
- Excellent communication, team-building, and conflict-resolution skills.
- Ability to balance operational tasks with customer satisfaction objectives.
Why Join Pedros?
At Pedros, our brand identity is driven by boldness, quality, and integrity. These values are reflected not just in our food but in the people we employ. Here’s what makes us different:
- People-Centric Culture: We value every team member and strive to create a workplace that feels like family. From day one, you’ll be supported, appreciated, and empowered to thrive.
- Opportunities for Growth: We believe in promoting from within. Many of our managers and corporate team members began their journey on the store floor. With the right attitude and performance, the sky’s the limit.
- Vibrant Work Environment: Our stores are fast-paced, dynamic, and fun. If you thrive in energetic environments and enjoy being on your feet, you’ll feel right at home.
- Commitment to Integrity: We are transparent, fair, and ethical in all our dealings—internally and externally. Our commitment to authenticity is reflected in everything from our recipes to our recruitment practices.
- Training & Development: From hands-on experience to structured training sessions, we provide resources to help you grow and refine your skills.
Important Notice
We have recently become aware of fraudulent schemes where individuals are contacted by scammers pretending to be representatives of Pedros. These schemes often involve fake job offers, requests for personal information, or demands for payment in exchange for employment.
Pedros will NEVER request money from applicants at any stage of the hiring process. All communications and application steps are handled via our official channels. If you encounter any suspicious activities, please contact us immediately.
Only trust information disseminated through our official social media pages or the email provided below.
How to Apply
If you’re enthusiastic about making your mark in one of the most vibrant, fast-growing brands in the food industry, we want to hear from you!
To apply, send your application to:
Email: [email protected]
Closing Date: 3 June 2025
Join the Pedros family and be part of something extraordinary. Help us bring flame-grilled goodness to more tables, one delicious meal at a time.
