Job Overview
Business Segment: Corporate & Investment Banking
Location: KE, Nairobi County, Nairobi, Westlands Road
Job Type: Full-time
Job Ref ID: 80353475A-0001
Date Posted: 23/05/2025
Job Description
The primary responsibility is to provide support of the Bank’s Digital banking channels, Core banking and associated back end systems with a view to maintain high availability and excellent end user experience. The work is predominantly in the areas of operating systems, subsystems and products operating on these systems. The individual is the first and second level technical support to the customers.
Qualifications
Type of Qualification: First Degree
Field of Study: Information Technology, Computer Science, Telecommunications, Electrical Engineering or technical related field
Licences: Information Technology Information Library
Cloud certifications are an added advantage e.g. AWS, Azure
Experience Required
3-4 years
- Solid experience in advanced support role within large/medium size organisations.
2-6 years
- Strong knowledge of operating systems i.e. Windows and Linux
- Experience working with databases e.g. Oracle, Mysql, MsSQL
- Experience working with basic technical T24 Core banking system e.g OFS scripting, understanding of core T24 modules.
- Ability to develop custom scripts or automation tools for application management is required.
- Experience or knowledge of Cloud Technology will be an added advantage.
Additional Information
Behavioural Competencies:
- Adopting Practical Approachesas
- Managing Tasks
- Meeting Timescales
- Team Working
- Examining Information
Technical Competencies:
- Application Knowledge for Support
- Knowledge Management Systems
- Process Management
- Product and Services Knowledge
- Solution Design & Enablement
