Job Description
Brief Description
The role holder will work with the Specialist – Internal Communication in developing and executing internal communication strategies. This role focuses on crafting and delivering engaging, clear, and timely messaging to employees, ensuring that organizational updates, goals, and initiatives are communicated effectively across all levels.
Responsibilities
Key Responsibilities:
- Develop and distribute internal communications materials such as newsletters, intranet content, announcements, and emails.
- Ensure that internal content is aligned with the organization’s tone, values, and objectives.
- Collaborate with the Internal Communications Lead to craft key messages that inform and inspire employees.
- Assist in creating campaigns and initiatives that enhance employee engagement and foster a positive organizational culture.
- Support the planning and execution of internal events, town halls and leadership messages.
- Gather feedback from employees on communications effectiveness and suggest improvements.
- Help maintain and update the intranet, ensuring that content is relevant, accurate, and accessible to all employees.
- Support the implementation and use of digital platforms to enhance internal communications.
- Assist in the development and rollout of internal campaigns, such as corporate social responsibility initiatives, health and wellness programs, or business transformation communications etc.
- Track campaign performance, gather employee feedback, and provide insights to improve future initiatives.
- Work with various departments (HR, IT, Marketing, etc.) to ensure key messages are communicated effectively to employees.
- Assist the Internal Communications Lead in ensuring messages are adapted appropriately for different audiences, such as remote workers, field staff, and office employees.
- Help ensure consistent communication that reflects company priorities and keeps all teams aligned.
- Support the development and dissemination of internal crisis communications in times of change. Ensuring that messaging is clear, concise, and promptly delivered to all affected employees.
- Monitor employee engagement levels with internal communications, gathering insights through surveys, feedback forms, or informal check-ins.
- Provide the Internal Communications Lead with data on the effectiveness of communication strategies and suggest areas for improvement.
- Assist in preparing reports and presentations for senior management on the effectiveness of internal communication efforts.
- Uphold the company code of conduct, policies and procedures, ensuring integrity and accountability in every aspect of your work.
- All employees have a responsibility to adhere to safety, health, and wellbeing policies, guidelines and procedures in all actions and decisions.
Qualifications
Qualifications
- Bachelor’s degree in public relations, Journalism, Marketing, Digital Communication or related field,
- 1+ years of experience in corporate communications, internal communications, or related roles.
- Strong writing, editing, and proofreading skills.
- Experience with internal communications.
How to Apply
If you feel that you are up to the challenge and possess the necessary qualification and experience, kindly proceed to update your candidate profile on the recruitment portal and then Click on the apply button. Remember to attach your resume.
About Us
We are the leading telecommunication company in East Africa. Our purpose is to transform lives by connecting people to people, people to opportunities and people to information. We keep over 42 million customers connected and play a critical role in the society, supporting over one million jobs both directly and indirectly while our total economic value was estimated at KES 362 Billion ($ 3.2 billion) for the 12 months through March 2021.
We are listed on the Nairobi Securities Exchange (NSE) and with annual revenues of close to KES 298 Billion ($2.5 billion) as at March 2022. We were founded in 1997 as a fully owned subsidiary of Telkom Kenya before a 40 percent acquisition by Vodafone Group PLC in May 2000, and a public offering of 25 percent shares through the NSE in 2008.
Under the management of Vodafone Group PLC, we welcomed Michael Joseph, as our first CEO, a few months later in July of 2000. He led the company’s growth to accommodate 16.71 million subscribers from the previous 20,000, largely owing to innovative products like M-PESA in 2007.
