Join Equity Bank – Be Part of Africa’s Transformational Journey
Equity Bank is seeking dynamic, visionary, and result-oriented professionals to join our fast-growing, purpose-driven organization. As we continue transforming lives, giving dignity, and expanding opportunities across Africa, we invite passionate individuals to help deliver our promise of inclusive financial solutions. We have a variety of exciting career opportunities open until May and June 2025, as listed below. Seize your chance to be part of a team that values innovation, excellence, and impact.
1. Relationship Officer – Biashara Banking (Re-advertisement)
Location: Kenya
Closing Date: June 3, 2025
Job Description:
Responsible for customer acquisition, relationship management, portfolio growth and retention, primarily focusing on MSMEs. This includes financial needs analysis, credit proposal preparation, cross-selling, and compliance with credit and risk policies.
2. Manager, Service Monitoring & Improvement
Location: Kenya
Closing Date: June 11, 2025
Job Description:
Oversee service performance metrics across business units, drive continuous service improvement initiatives, monitor customer feedback and complaints resolution, and lead strategic interventions to uplift customer experience.
3. Manager, Card Operations
Location: Kenya
Closing Date: June 4, 2025
Job Description:
Lead and manage card operations including issuance, processing, and support functions. Ensure compliance, system efficiency, vendor coordination, and smooth delivery of card-related services.
4. Customer Experience Admin Manager
Location: Kenya
Closing Date: June 11, 2025
Job Description:
Coordinate administrative support across the CX division, streamline workflow processes, track CX KPIs, and support strategy implementation across branches and customer contact units.
5. Assistant Manager, Credit Risk
Location: Kenya
Closing Date: June 11, 2025
Job Description:
Support the development and implementation of credit risk policies, assess portfolio quality, analyze trends, and recommend mitigating actions to manage risk exposure across loan products.
6. Assistant Manager, Treasury Middle Office
Location: Kenya
Closing Date: June 11, 2025
Job Description:
Provide oversight on treasury operations, ensure compliance with risk limits, analyze market risk exposures, and report on trading activities and compliance within the bank’s treasury functions.
7. Head, Service Excellence
Location: Kenya
Closing Date: June 11, 2025
Job Description:
Lead the development and execution of service excellence strategies across the organization. Ensure high customer satisfaction levels through service design, delivery optimization, and stakeholder engagement.
8. Head, CX Business Partnering
Location: Kenya
Closing Date: June 10, 2025
Job Description:
Champion customer-centric transformation across departments. Collaborate with business leaders to align customer experience goals, develop tailored interventions, and track CX impact on business outcomes.
9. Assistant Manager, Governance, Strategic & Reputational Risk
Location: Kenya
Closing Date: June 11, 2025
Job Description:
Support the identification and mitigation of strategic and reputational risks, ensure adherence to governance standards, and contribute to enterprise risk frameworks and incident management.
10. Assistant Manager, Market Risk
Location: Kenya
Closing Date: June 11, 2025
Job Description:
Analyze market risk exposures, monitor trading activities, support valuation adjustments, and ensure compliance with policies and regulatory guidelines on market risk limits.
11. Usage & Retention Manager – Finserve
Location: Kenya
Closing Date: June 10, 2025
Job Description:
Drive customer usage and retention across digital products. Design loyalty and engagement campaigns, leverage data analytics for lifecycle management, and optimize revenue growth from digital channels.
12. Enterprise Systems Administrator
Location: Kenya
Closing Date: June 6, 2025
Job Description:
Manage and maintain enterprise software systems, ensure availability and performance of IT services, execute upgrades and patches, and troubleshoot incidents across various platforms.
13. Assistant Manager – Information Systems Audit
Location: Kenya
Closing Date: May 30, 2025
Job Description:
Perform audits of IT systems, applications, and infrastructure to ensure data integrity, system security, compliance with internal controls, and risk management effectiveness.
14. NOC Shift Engineer
Location: Kenya
Closing Date: June 6, 2025
Job Description:
Provide 24/7 monitoring of IT systems and networks, respond to incidents, escalate outages, perform diagnostics, and ensure optimal IT service availability.
15. Group DFS Operations Manager
Location: Kenya
Closing Date: June 6, 2025
Job Description:
Oversee operations for Digital Financial Services across the Group. Optimize service delivery, manage operations staff, and improve efficiency in transaction processing and support functions.
16. Shift Manager
Location: Kenya
Closing Date: June 6, 2025
Job Description:
Manage day-to-day shift activities in operations, coordinate incident management, ensure SLA adherence, and maintain continuity in service performance across business units.
17. Technical Product Manager
Location: Kenya
Closing Date: June 6, 2025
Job Description:
Own the lifecycle of technical banking solutions, manage product roadmaps, collaborate with developers and users, and deliver innovations aligned with business goals.
18. General Manager, Sustainable Finance (EBKL) – Re-advertisement
Location: Kenya
Closing Date: May 29, 2025
Job Description:
Lead the bank’s sustainability finance agenda, develop ESG-aligned financial solutions, manage stakeholder relations, and align financing strategies with sustainable development goals.
19. Relationship Manager – SME
Location: Multiple Locations
Closing Date: June 4, 2025
Job Description:
Manage a portfolio of SME clients, provide customized financial solutions, support business growth, ensure portfolio quality, and coordinate credit analysis and recovery where applicable.
20. Relationship Supervisor – SME
Location: Multiple Locations
Closing Date: June 4, 2025
Job Description:
Support Relationship Managers in client acquisition, onboarding, and servicing. Review customer accounts, monitor portfolio performance, and ensure client satisfaction and retention.
21. Senior Manager – Sales and Business Growth
Location: Kenya
Closing Date: June 4, 2025
Job Description:
Develop and implement sales strategies for business expansion. Lead sales teams, manage performance metrics, foster innovation in service delivery, and align growth plans with revenue targets.
22. Assistant Manager – Workforce & Operations
Location: Kenya
Closing Date: June 4, 2025
Job Description:
Manage workforce planning, ensure resource optimization, support operations efficiency, and assist in capacity forecasting and staff utilization.
23. Head of Sector – Co-operatives & Microfinance Institutions
Location: Kenya
Closing Date: June 2, 2025
Job Description:
Drive growth and strategic partnerships in the cooperative and MFI segments. Oversee sector-specific products, monitor performance, and align operations with sector dynamics.
24. Senior Manager, Business Financial Crime Surveillance
Location: Kenya
Closing Date: May 30, 2025
Job Description:
Lead financial crime surveillance, monitor transactions, detect fraud, manage AML frameworks, and ensure regulatory compliance across business units.
25. Senior Manager, Business CFCC Risk Assessments & Governance
Location: Kenya
Closing Date: May 30, 2025
Job Description:
Oversee Conduct, Financial Crime, and Compliance risk assessments. Enhance governance controls, monitor risk trends, and ensure the integration of compliance in all business decisions.
