HF Group is an integrated financial solutions provider that is registered as a non–operating holding company (under the Banking Act Cap.488) and regulated by the Central Bank of Kenya (CBK). HFDI, is the property development and investment subsidiary of HF Group. Over the years, HFDI has been involved in the development of landmark estates including Buruburu and Komarock.
The Business Administrator for Business Development will provide crucial administrative, organizational, and operational support to the Business Development team, enabling them to effectively pursue new business opportunities and achieve growth targets within the projects. This role requires strong attention to detail, excellent communication and organizational skills, and the ability to manage multiple tasks efficiently in a fast-paced environment.
Deadline: 2025-06-07
Category: HFDI
Subsidiary: HFDI
Principle Accountabilities
Administrative Support:
- Manage and maintain the Business Development team’s calendars, schedule meetings, and coordinate appointments, considering time zone differences if applicable.
- Prepare agendas, take minutes during meetings, and follow up on action items.
- Organize and maintain physical and electronic files and records, ensuring easy access to information.
- Handle incoming and outgoing correspondence, including emails, letters, and phone calls, professionally and efficiently.
- Assist with travel arrangements, including booking flights, accommodations, and transportation, potentially considering local travel logistics in Nairobi.
- Prepare expense reports and track departmental budgets.
- Manage office supplies and ensure the Business Development team has the necessary resources.
Sales and Marketing Support:
- Assist in the preparation of presentations, proposals, and other sales and marketing materials, ensuring they are accurate, professional, and aligned with brand guidelines.
- Coordinate the distribution of marketing materials and information to potential clients and partners.
- Maintain and update CRM (Customer Relationship Management) systems with accurate and timely information on leads, contacts, and activities, potentially using systems common in the Nairobi market.
- Assist with the organization and coordination of business development events, such as seminars, networking sessions, and property launches in Nairobi.
- Conduct basic market research and gather information on potential clients and competitors in the local real estate landscape.
Communication and Coordination:
- Serve as a central point of contact for the Business Development team, facilitating communication with internal departments and external stakeholders.
- Liaise with marketing, legal, finance, and operations teams to ensure smooth workflow and information sharing.
- Follow up with potential clients and partners as directed by the Business Development Manager.
Data Management and Reporting:
- Assist in the compilation and analysis of business development data and metrics.
- Prepare basic reports on lead generation, sales activities, and other key performance indicators.
- Ensure data accuracy and integrity within relevant databases and systems.
Project Support:
- Provide administrative support for specific business development projects and initiatives.
- Track project timelines and assist in ensuring deadlines are met.
- Coordinate with external vendors and service providers as needed.
General Office Management:
- Maintain a well-organized and efficient work environment for the Business Development team.
- Handle ad-hoc administrative tasks and projects as assigned.
Key Competencies and Skills
Technical Competencies
- Knowledge of CRM software and Microsoft Office Suite – Intermediate excel skills.
- Solid customer service attitude with excellent negotiation skills.
- Knowledge of KYC/AML compliance requirements.
- Knowledge of TCF (Treating Customers Fairly) principles.
- Astute product knowledge.
- Knowledge of portfolio management.
- Process orientation and Discipline.
- Commercial acumen.
- Organizational skills.
- Analytical skills.
Leadership Competencies
- Strategic orientation.
- Result orientation.
- Strong communication and team management skills.
- Strength in problem solving, issue-resolution and ability to work in a deadline-driven work environment.
Minimum Qualifications, Knowledge and Experience
Academic & Professional Qualification
- Bachelor’s Degree in Business Administration or related field.
Experience
- At least 3 years-experience in administration role in a financial institution.
