Equity Bank Kenya is at the forefront of financial innovation and inclusion, committed to transforming lives and expanding opportunities for wealth creation across Africa. As we continue to grow, we are seeking passionate, skilled, and forward-thinking professionals to join our dynamic team. Below is a comprehensive list of current vacancies, along with detailed job descriptions to help you find the perfect fit for your career aspirations.
Current Job Openings
1. Manager, Treasury Middle Office
- Location: Kenya
- Closing Date: June 16, 2025
Job Description:
The Manager, Treasury Middle Office will support the business by ensuring strict and independent risk management controls in all aspects of Treasury operations. Key responsibilities include:
- Liaising with subsidiary Treasury offices to provide guidance on risk control and management activities.
- Overseeing all Subsidiary Treasury operations to align with the group’s strategic objectives.
- Conducting market analysis and articulating short-term views regarding the bank’s risk profile.
- Participating in risk assessments of new products before approval.
- Developing robust valuation and risk measurement models for various trading products.
- Monitoring and reporting on dealer, counterparty, and open market limits utilization and violations.
- Analyzing Treasury P&L to identify trends and deviations, investigating causes, and reporting findings.
2. Relationship Officer – Biashara Banking (Readvertisement)
- Location: Kenya
- Closing Date: June 5, 2025
Job Description:
Reporting to the Relationship Manager Business, the Relationship Officer – Biashara Banking is responsible for managing and coordinating all Micro businesses to achieve the bank’s goals and objectives. Key responsibilities include:
- Onboarding retailers and customers across various Ecosystem value chains and digital platforms.
- Identifying prospective leads and recruiting new customers.
- Conducting outreach and managing relationships for customer retention.
- Guiding customers through the loan application process, including business and home visits.
- Mobilizing deposits and ensuring compliance with credit policies and procedures.
- Participating in the development and review of sector products based on market needs.
3. Assistant Manager, Treasury Middle Office (Re-Advert)
- Location: Kenya
- Closing Date: June 13, 2025
Job Description:
The Assistant Manager, Treasury Middle Office will assist in ensuring strict and independent risk management controls in Treasury operations. Responsibilities mirror those of the Manager role, with a focus on supporting and supervising the risk profile of dealers’ positions, maintaining and reporting on market limits, and analyzing Treasury P&L for trends and deviations.
4. Java Developer
- Location: Kenya
- Closing Date: June 13, 2025
Job Description:
The Java Developer will be responsible for designing, developing, and maintaining Java-based applications. Key responsibilities include:
- Collaborating with cross-functional teams to define, design, and ship new features.
- Ensuring the performance, quality, and responsiveness of applications.
- Identifying and correcting bottlenecks and fixing bugs.
- Maintaining code quality, organization, and automatization.
5. Newgen Workflow Developer
- Location: Kenya
- Closing Date: June 13, 2025
Job Description:
The Newgen Workflow Developer will design and implement workflow solutions using Newgen BPM tools. Responsibilities include:
- Developing and customizing workflows to meet business requirements.
- Integrating Newgen solutions with existing systems.
- Providing technical support and troubleshooting for workflow applications.
- Collaborating with stakeholders to gather and analyze requirements.
6. Senior Java Developer
- Location: Kenya
- Closing Date: June 13, 2025
Job Description:
The Senior Java Developer will lead the development of complex Java applications. Responsibilities include:
- Designing and implementing high-volume, low-latency applications.
- Leading a team of developers and providing technical guidance.
- Ensuring code quality and adherence to best practices.
- Collaborating with product managers and other stakeholders.
7. Information Systems Audit Manager
- Location: Kenya
- Closing Date: June 13, 2025
Job Description:
The Information Systems Audit Manager is responsible for conducting comprehensive audits and assessments of IT systems, processes, and controls. Key responsibilities include:
- Evaluating the effectiveness of information security controls.
- Ensuring compliance with legal, regulatory, and internal requirements.
- Providing expert advice on assurance coverage of information systems-related risks.
- Leading the development and execution of the annual IT audit plan.
8. Technical Product Manager
- Location: Kenya
- Closing Date: June 13, 2025
Job Description:
The Technical Product Manager will oversee the development and management of products from conception to launch. Responsibilities include:
- Analyzing product performance and redesigning as required.
- Developing product strategy and roadmap.
- Managing prioritization and trade-offs between customer experience and business impact.
- Collaborating with design and technology teams for timely product releases.
9. Business Performance and Revenue Assurance Manager – EIB
- Location: Kenya
- Closing Date: June 13, 2025
Job Description:
The Business Performance and Revenue Assurance Manager will monitor and enhance business performance while ensuring revenue assurance. Responsibilities include:
- Analyzing financial data to identify revenue leakage.
- Implementing strategies to optimize revenue streams.
- Collaborating with various departments to improve business processes.
- Reporting on performance metrics and providing actionable insights.
10. Head of Technical Product Management (Borrow)
- Location: Kenya
- Closing Date: June 13, 2025
Job Description:
The Head of Technical Product Management will lead the Borrow product line, overseeing its development and lifecycle. Responsibilities include:
- Defining product vision and strategy.
- Leading cross-functional teams to deliver product objectives.
- Ensuring products meet market needs and align with business goals.
- Managing product budgets and resource allocation.
11. Senior Special Assets Manager
- Location: Kenya
- Closing Date: June 13, 2025
Job Description:
The Senior Special Assets Manager will manage non-performing assets and develop strategies for recovery. Responsibilities include:
- Assessing and mitigating risks associated with special assets.
- Developing recovery plans and negotiating with stakeholders.
- Monitoring asset performance and reporting on recovery progress.
- Collaborating with legal and compliance teams.
12. Senior Newgen Workflow Developer
- Location: Kenya
- Closing Date: June 13, 2025
Job Description:
The Senior Newgen Workflow Developer will lead the design and implementation of complex workflow solutions. Responsibilities include:
- Developing advanced workflows using Newgen BPM tools.
- Integrating workflows with enterprise systems.
- Providing mentorship to junior developers.
- Ensuring scalability and performance of workflow applications.
13. Manager, Service Monitoring & Improvement
- Location: Kenya
- Closing Date: June 11, 2025
Job Description:
The Manager, Service Monitoring & Improvement is responsible for monitoring service delivery and championing process improvement initiatives. Key responsibilities include:
- Tracking key performance indicators (KPIs) such as service uptime and customer satisfaction.
- Identifying service-related issues and coordinating resolutions.
- Analyzing service data to identify trends and areas for improvement.
- Leading continuous improvement initiatives within service delivery teams.
14. Manager, Card Operations
- Location: Kenya
- Closing Date: June 4, 2025
Job Description:
The Manager, Card Operations will oversee the daily operations of card services. Responsibilities include:
- Managing card issuance, processing, and transaction tracking.
- Ensuring compliance with card scheme rules and regulations.
- Monitoring customer feedback and enhancing service delivery.
- Implementing fraud detection mechanisms and resolving disputes.
15. Customer Experience Admin Manager
- Location: Kenya
- Closing Date: June 11, 2025
Job Description:
The Customer Experience Admin Manager will provide administrative support to the Customer Experience department. Responsibilities include:
- Managing calendars, scheduling meetings, and handling correspondence.
- Maintaining databases and records relevant to customer experience activities.
- Assisting in curating training content and knowledge sharing.
- Supporting CX-related projects and initiatives.
16. Assistant Manager, Credit Risk
- Location: Kenya
- Closing Date: June 11, 2025
Job Description:
The Assistant Manager, Credit Risk will support the assessment and management of credit risk. Responsibilities include:
- Analyzing credit data and financial statements.
- Developing risk mitigation strategies.
- Monitoring credit exposures and ensuring compliance with policies.
- Collaborating with business units to manage credit portfolios.
17. Head, Service Excellence
- Location: Kenya
- Closing Date: June 11, 2025
Job Description:
The Head of Service Excellence will lead initiatives to enhance customer service quality. Responsibilities include:
- Developing service standards and policies.
- Monitoring customer feedback and satisfaction metrics.
- Implementing training programs for service improvement.
- Collaborating with departments to ensure consistent service delivery.
18. Head, CX Business Partnering
- Location: Kenya
- Closing Date: June 10, 2025
Job Description:
The Head of CX Business Partnering will align customer experience strategies with business objectives. Responsibilities include:
- Building relationships with internal stakeholders to promote CX initiatives.
- Analyzing customer insights to inform business decisions.
- Leading cross-functional teams to implement CX projects.
- Measuring the impact of CX strategies on business performance.
19. Assistant Manager, Governance, Strategic & Reputational Risk
- Location: Kenya
- Closing Date: June 11, 2025
Job Description:
The Assistant Manager will support the management of governance, strategic, and reputational risks. Responsibilities include:
- Assessing risks related to corporate governance and strategy.
- Developing risk mitigation plans.
- Monitoring compliance with regulatory requirements.
- Reporting on risk exposures to senior management.
20. Assistant Manager, Market Risk
- Location: Kenya
- Closing Date: June 11, 2025
Job Description:
The Assistant Manager, Market Risk will assist in monitoring and managing market risk exposures. Responsibilities include:
- Analyzing market trends and their impact on the bank’s portfolio.
- Developing risk assessment models.
- Ensuring adherence to market risk policies.
- Collaborating with trading and investment teams.
21. Usage & Retention Manager – Finserve
- Location: Kenya
- Closing Date: June 10, 2025
Job Description:
The Usage & Retention Manager will focus on increasing customer engagement and retention. Responsibilities include:
- Developing strategies to enhance product usage.
- Analyzing customer behavior and feedback.
- Implementing loyalty programs.
- Collaborating with marketing and product teams.
Are you ready to take the next step in your career with a dynamic and rapidly growing organization? We are currently looking for qualified and experienced professionals to join our teams across several departments. These roles offer a unique chance to be part of a forward-thinking enterprise that values innovation, operational excellence, and service delivery. If you’re driven by challenge and aspire to make a difference in the ICT and financial services sectors, we want to hear from you.
This is your opportunity to work with high-performing teams and contribute to impactful projects. We are hiring for the following key roles:
22. Enterprise Systems Administrator
Location: Kenya
Application Deadline: June 6, 2025
As an Enterprise Systems Administrator, you will be responsible for managing the organization’s enterprise systems to ensure performance, integrity, and security. You will support the development, implementation, and maintenance of infrastructure systems that are essential to daily operations.
Key Responsibilities:
- Oversee the installation, configuration, and support of enterprise applications.
- Maintain system efficiency, monitor system performance, and troubleshoot issues.
- Ensure data recovery, backup procedures, and disaster recovery solutions are tested and functional.
- Collaborate with IT teams to plan system upgrades and application integrations.
- Enforce enterprise policies related to system access, security, and compliance.
- Document system configurations, updates, and standard operating procedures.
- Monitor usage to optimize system resources and performance.
- Provide end-user support and training where necessary.
23. NOC Shift Engineer
Location: Kenya
Application Deadline: June 6, 2025
The NOC Shift Engineer will support the 24/7 operations of the Network Operations Center (NOC), ensuring network services run efficiently and disruptions are resolved promptly. You will be the first line of response for technical issues that impact the organization’s systems and services.
Key Responsibilities:
- Monitor network performance and systems through tools and dashboards.
- Respond to and resolve incidents within agreed SLA timelines.
- Escalate complex technical problems to relevant technical teams.
- Document incidents, problems, and resolutions in the ticketing system.
- Collaborate with internal teams and service providers to maintain service uptime.
- Perform regular health checks and generate performance reports.
- Execute scheduled maintenance tasks and change management activities.
- Support in root cause analysis and problem resolution for recurring incidents.
24. Group DFS Operations Manager
Location: Kenya
Application Deadline: June 6, 2025
As the Group DFS (Digital Financial Services) Operations Manager, you will oversee the operational activities of all DFS products and services across the group. You will play a critical role in ensuring effective service delivery, compliance, and business continuity.
Key Responsibilities:
- Lead and manage operations for DFS platforms, ensuring high availability and reliability.
- Coordinate with product, IT, customer service, and regulatory teams.
- Develop and enforce operational policies and procedures for DFS systems.
- Monitor operational risks and implement mitigation strategies.
- Ensure compliance with regulatory frameworks and internal governance standards.
- Optimize processes to drive operational efficiency and reduce service downtime.
- Manage budgets and operational resources to meet performance targets.
- Continuously evaluate and improve service delivery standards.
25. Shift Manager
Location: Kenya
Application Deadline: June 6, 2025
The Shift Manager will oversee daily operations during assigned shifts to ensure smooth workflow, performance adherence, and customer satisfaction. This position requires strong leadership, quick decision-making, and a commitment to operational excellence.
Key Responsibilities:
- Supervise and coordinate team activities during shifts.
- Monitor key performance indicators and report any operational issues.
- Ensure staff compliance with policies, procedures, and safety guidelines.
- Manage shift handovers and maintain clear communication across teams.
- Provide on-the-spot coaching and performance feedback to team members.
- Handle escalated customer issues and ensure timely resolution.
- Prepare shift reports and maintain logs of incidents and performance trends.
- Support staff scheduling, attendance tracking, and productivity monitoring.
Why Join Us?
- Opportunity to work in a progressive and technologically advanced environment.
- Engage with innovative products and services that impact millions.
- Join a team of professionals who are passionate about digital transformation.
- Access professional development and career advancement opportunities.
- Be part of a company that values performance, integrity, and service excellence.
If you are motivated, experienced, and looking to make a real difference, we encourage you to apply for one of these rewarding positions.
How to Apply
To apply for any of the above roles, please visit our careers portal and submit your application online.
