Optiven Group, a leading brand in real estate and property development, is inviting passionate, driven, and skilled professionals to join its dynamic team. With a reputation built on integrity, customer satisfaction, and innovation, Optiven continues to empower communities through transforming lives. As part of its continued expansion and commitment to excellence, the company is seeking to fill several key roles across various departments. If you are ready to be part of a purpose-driven organization making a lasting impact in the real estate sector, explore the opportunities below.
Senior Sales & Marketing Executive (20 Positions)
As a Senior Sales & Marketing Executive, you will play a pivotal role in the company’s strategic marketing initiatives and sales growth. You will be responsible for driving performance, supporting junior sales staff, and leading customer engagement efforts. Your focus will be on ensuring that revenue targets are met while delivering exceptional service.
Job Description:
- Develop and implement comprehensive sales strategies to achieve company targets.
- Manage a portfolio of property listings and identify potential clients through active prospecting.
- Lead client meetings, presentations, and property viewings to ensure a seamless customer experience.
- Mentor and coach junior sales executives to improve their effectiveness and performance.
- Collaborate with the marketing team to craft campaigns that align with customer interests and market trends.
- Analyze market trends and competition to recommend pricing and promotional strategies.
- Report on sales performance, forecasts, and customer feedback for continuous improvement.
- Maintain strong relationships with clients to encourage repeat business and referrals.
Customer Experience Officer (2 Positions)
As a Customer Experience Officer, your primary responsibility will be ensuring that every client interaction is positive and exceeds expectations. You will support client engagement, resolve inquiries, and ensure a consistent and outstanding customer experience throughout the client journey.
Job Description:
- Act as the first point of contact for clients and handle inquiries via phone, email, and in-person interactions.
- Manage and resolve customer complaints with professionalism and efficiency.
- Maintain updated client records, feedback logs, and communication history.
- Coordinate with various departments to ensure timely resolution of client concerns.
- Develop initiatives to improve the overall client experience and satisfaction scores.
- Assist in the design and implementation of customer retention strategies.
- Support customer onboarding processes and post-sale engagement.
- Track and report on customer satisfaction metrics and recommend areas of improvement.
Property Sales and Marketing Executive (60 Positions)
As a Property Sales and Marketing Executive, you will be at the forefront of Optiven’s property marketing and sales operations. This role involves engaging directly with clients, showcasing properties, and closing sales. The ideal candidate will be energetic, persuasive, and deeply knowledgeable about the real estate industry.
Job Description:
- Promote and sell Optiven’s property portfolio to prospective clients.
- Engage with potential buyers through cold calling, referrals, networking, and exhibitions.
- Conduct site visits and property tours with interested clients.
- Provide comprehensive property information and answer client questions.
- Prepare and present customized property proposals to match client needs.
- Follow up on leads and ensure timely and consistent communication with prospects.
- Maintain a database of client interactions and potential leads.
- Work collaboratively with the marketing department to execute advertising campaigns.
- Represent the company at industry events, property shows, and other networking platforms.
Data Manager (1 Position)
The Data Manager will oversee data collection, storage, analysis, and reporting processes to ensure that organizational decisions are data-driven. This role requires a high level of precision, analytical thinking, and a commitment to data integrity and security.
Job Description:
- Develop and maintain systems for data collection, entry, management, and quality assurance.
- Ensure the accuracy, consistency, and confidentiality of organizational data.
- Design and manage databases to support company operations and decision-making.
- Generate periodic reports on performance metrics, client behavior, and market trends.
- Collaborate with department heads to define data needs and develop analytical solutions.
- Lead data-driven projects and provide strategic insights based on analysis.
- Ensure compliance with data protection regulations and company policies.
- Provide training and support to staff on data tools and best practices.
Data Science Lead (1 Position)
The Data Science Lead will spearhead data analytics initiatives and help transform business operations through predictive modeling, advanced analytics, and data visualization. This role combines technical expertise with strategic vision to unlock business insights from large datasets.
Job Description:
- Lead the development of data models, algorithms, and predictive tools to solve business problems.
- Analyze large volumes of data from diverse sources to generate actionable insights.
- Create and maintain data pipelines and processing workflows.
- Collaborate with various departments to identify opportunities for analytics integration.
- Develop dashboards and reports to visualize key performance indicators and business trends.
- Mentor junior data analysts and ensure the quality of analytics deliverables.
- Translate complex data findings into strategic recommendations for stakeholders.
- Stay updated on data science innovations and recommend tools or technologies to improve analytics capacity.
Optiven Group is dedicated to nurturing talent, driving innovation, and fostering a collaborative work environment. The positions above represent an exciting opportunity to be part of a values-driven team that is shaping the future of real estate in Kenya.
