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PURPOSE:
The Job holder will be responsible for the following Key results and objectives
- As Product Owner for Mortgage, you will be expected to design, build, commercialize and continuously review Mortgage Proposition relevant to the market
- Manage mortgage/project cases from start to finish, ensuring successful deal conversion and revenue momentum.
- Develop and execute the Mortgage penetration strategy
- Creating effective partnerships with key players in the real estate sector to increase NTB business
- Manage mortgage pipeline to increase quality business through effective customer engagement.
- Responsible for implementing in liaison with relevant stake-holders market leading turnaround times from application to disbursement.
- Responsible for the P&L for the Mortgage Portfolio.
- Partner with the Marketing Team to ensure successful results in various marketing initiatives e.g. Mortgage Expos and Developer Partnerships
- Enhance the value chain by fostering relationships for a holistic customer experience.
- Conduct post-implementation reviews to identify process improvement opportunities.
- Delivering world class customer service practices and ensure adherence to I&M Bank Service standards.
- Provide ongoing product expertise and support to Relationship Managers and clients, maximizing opportunity identification and solutions.
- Monitor account activity, facility payments, and covenant compliance.
- Achieve operational rigor excellence in all aspects of procedures and processes undertaken to ensure satisfactory audit.
- Ensure portfolio quality in line with the bank’s credit policy and risk management policies.
- Ensure compliance with operations risk & rigour requirements e.g. Health & Safety standards and security of premises.
- Build, Support and Motivate a high performing relationship management team committed to achieving consistently high levels of performance.
- Providing regular review of individual and team performance against agreed objectives.
Skills, Competencies & Experience
- University degree in an analytical or business course e.g. Commerce, Actuarial Science, Economics, and Mathematics.
- A Masters degree and professional qualifications in relevant field will be an added advantage.
- At least Ten 10 years’ experience in a Banking Industry.
- Proven experience in real estate/project/construction financing.
- Knowledge of mortgage financing products and services.
- Coachable professional with good “business sense” and an energetic / dynamic personality.
- Strong relationship management and team building skills; views team concept as critical to success
- Very Strong Leadership skills
- Good understanding of Banking Operations and credit policies
- Business and Financial acumen
- Strong collaborative and stakeholder management skills
If you believe you meet the above requirements log onto our www.imbankgroup.com/ke and click on careers and apply for the position. Your application should reach us as soon as possible but not later than 11th June 2025.
