Job Description
- Cleaning of public areas to include and not limited to dusting, vacuuming and bathroom cleaning.
- Washing windows mirrors, surfaces stain removal, carpet shampooing & removal of garbage.
- Stripping beds and replacement with fresh linen and clean towels as well as replacement of bathroom amenities.
- Pick up of guest Laundry from room to and from laundry and ensuring accurate count of the same always.
- Provide turn down services.
- Attend to guest promptly and accurately.
- Check inventory of room after guest has left advising supervisors if anything is missing.
- Ensure AC, TV, Telephone, Drier and any other room appliances are functioning well.
- Maintain all work equipment clean i.e housekeeping trolleys, caddies, vacuum cleaners, cleaning cloths, brushes etc.
- Respond promptly and courteously to guest requests and inquiries
- Follow company policy for lost and found
- Report defective machinery immediately to supervisor for follow up.
- Handle cleaning properties ie VIP, Make up, Early arrival, DND
- Understand all room categories and lay outs
- Adhere to health and safety hygiene and security regulation
- Performs any other duties as assigned.
Qualifications
- Team focused
- Actioned oriented
- Passionate about our guests and business partners to ensure their needs are met
- Championing change – Shows openness to new ideas and adapts readily to changing priorities
- Should be able to work independently and as team members
- should be cost aware
- should be able to stand and lift items for a 8-hour shift
- Should have minimum work experience of 1 year in the same role.
- Should have basic qualifications from reputable organization or previous experience of two years
Additional Information
Physical Aspects of Position (include but are not limited to):
- Constant standing and walking throughout shift
- Frequent standing and walking throughout shift
- Occasional lifting and carrying up to 30 lbs
- Occasional kneeling, pushing, pulling, lifting
- Occasional ascending or descending ladders, stairs and ramps