Relationship Manager – Financial Institutions
HFC Limited, the banking and property finance subsidiary of HF Group, has an exciting opportunity in our Treasury Division. We are seeking a talented, dynamic, self-driven, and results-oriented individual who is committed to performance, excellence, and participating in our growth strategy.
The job holder will be responsible in managing and growing the Bank’s relationships with microfinance institutions (MFIs) and other financial institutions (FIs) by providing tailored banking solutions, mobilizing deposits, and originating quality business opportunities. The role will also involve enhancing the bank’s market presence in the FI segment while ensuring strong risk management and regulatory compliance
Deadline: 2025-06-13
Category: Treasury, Custodial & Financial Institutions
Subsidiary: HFC
Principle Accountabilities
1. Client Relationship Management
- Develop and manage strong, long-term relationships with Microfinance Institutions, and other FIs.
- Conduct regular client engagements to understand evolving needs and provide appropriate banking solutions.
- Act as the primary point of contact for micro finance FI clients.
2. Business Development & Revenue Growth
- Originate and grow deposits, liability products, and fee-generating services from the FI segment.
- Identify and develop lending and non-lending opportunities (e.g., trade finance, treasury solutions, digital collections, custody services).
- Drive cross-selling across the bank’s product offerings.
3. Risk Management
- Monitor portfolio performance and proactively mitigate risks.
- Ensure compliance with KYC/AML, onboarding, and periodic review requirements.
4. Market Intelligence & Strategy
- Stay abreast of regulatory, competitive, and market developments affecting MFIs and FIs in Kenya and the region.
- Advise internal stakeholders on trends, risks, and opportunities within the segment.
- Contribute to the formulation and implementation of the bank’s FI strategy.
5. Operational & Stakeholder Coordination
- Liaise with internal teams to ensure smooth execution of transactions and delivery of client solutions.
- Support onboarding of new clients and ensure efficient service delivery.
- Represent the bank at industry forums and client events as required.
Key Competencies and Skills
Technical competencies
- Strong understanding of the Kenyan and regional MFI landscape.
- Knowledge of banking products and services for institutional clients.
- Excellent interpersonal, communication, and negotiation skills.
- Strong analytical and credit assessment capabilities.
- High ethical standards, integrity, and professionalism.
- Willingness to adapt to changing business needs and deadlines.
- Must be a self-starter and have an appreciation of business growth and priorities
- Ability to work accurately with close attention to detail; must have eye for details, strong ability to scrutinize and examine.
- Ability to maintain confidentiality of sensitive information.
- Strong organizational skills with the ability to multi-task
- Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)
Minimum Qualifications, Knowledge and Experience
Academic and Professional
- § Bachelor’s degree in Finance, Banking, Business, Economics, or a related field from recognized institution by Commission for University Education
- MBA/CPA/CFA/AKIB is an added advantage
Experience
- Minimum of 4 years’ experience in banking or financial services, with at least 2–3 years managing relationships in the MFI or broader FI space.
- Proven track record in business development, client management, and financial analysis.
- Sound working knowledge and understanding of general banking regulations and practices.
