Senior Manager Growth- Government, Social Enterprises & Corporates
The position is responsible for engaging and onboarding Government bodies and departments (Central and Country), Parastatals, NGOs & Social Enterprises (hospitals, learning institutions & churches) onto the bank’s digital platform so as to drive for G2P, C2B, B2C and B2B payments in conjunction with corporate banking.
Key Responsibilities
- Develop multi-level and multi-functional relationships with Government (Central and County) and Regulatory bodies to drive adoption of the bank’s digital platform for payments and disbursements.
- Engage, onboard, develop and provide custom made solutions for target partners and their value chains so as to drive for C2B, B2C, B2B payments/collections on the bank’s digital platforms by closely coordinating the teams – corporate, retail & DFS.
- Manage all tendering, contract negotiations including commercials and execution of the same.
- Work with the internal stakeholder teams on deployment and commercialization of aligned products/services.
- Support product development teams internally and externally to proactively build new use cases or new joint ventures for onboarded customers and their value chains to ensure better customer & user experience.
- Ensure compliance with signed-off Service Level Agreements (SLAs) to achieve acceptable NPS and CES as per set targets.
- Ensure compliance with all DFS policies and processes in the execution of all tasks by self and team.
- Coach, develop and manage the team under him/her to deliver on the units set targets for the mandate outlined for digital growth delivery for government, corporates, social enterprises and partnerships.
- Deliver the unit’s revenue, deposits, recruitment, NPS and CES targets.
The Person
For the above position, the successful applicant should have the following:
- Bachelor’s degree in Any field from a recognized university.
- Master’s degree in Any field from a recognized university.
- 8 years’ cumulative number of working experience is required.
- 6 years’ experience in relationship management at Senior Level in Key Accounts Management / Enterprise Business Sales/Government Sales/B2B Sales or Business Development in FMCG, Telcos or IT firms.
- 4 years’ experience in team management.
- 6 years’ experience in Stakeholder management within and without the organization to drive the agenda of both the customer and that of the organization.
The above position is a demanding role for which the Bank will provide a competitive remuneration package to the successful candidate. If you believe you can clearly demonstrate your abilities to meet the criteria given above, please log in to our Recruitment portal and submit your application with a detailed CV.
To be considered your application must be received by Friday 13th June 2025.
Qualified candidates with disability are encouraged to apply.
Only short-listed candidates will be contacted.
